Darshan Patil

Business Analyst/Consultant at Netomi
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, IN

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Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Business Analyst/Consultant
      • Mar 2022 - Present

      Gurugram, Haryana, India • Working with US and European clients in the Edtech, E-commerce, Telecom, Gaming, and Fintech areas to build Al emailbot and chatbot. • Gathering requirements, creating workflows, configuring the BOT, and managing integration with Agent Desk. • Working with Data Analytics to coordinate clustering, training, and optimisation of BOT. • Tracking and monitoring key performance indicators (KPIs) for each project to ensure client goals are met. • Responsible for the whole implementation… Show more • Working with US and European clients in the Edtech, E-commerce, Telecom, Gaming, and Fintech areas to build Al emailbot and chatbot. • Gathering requirements, creating workflows, configuring the BOT, and managing integration with Agent Desk. • Working with Data Analytics to coordinate clustering, training, and optimisation of BOT. • Tracking and monitoring key performance indicators (KPIs) for each project to ensure client goals are met. • Responsible for the whole implementation process, from Discovery to Live. Show less

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • Dec 2020 - Mar 2022

      Hyderabad, Telangana, India • Worked as a Business Analyst at Allcloud where I worked with various Banks and NBFC'S across India • Gathering information, understanding the business needs and providing implementation support for multiple on-boarded Accounts. • Working with the internal team to develop a desired lending software as per the clients requirement.

    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Market Research Intern
      • Aug 2020 - Sep 2020

      Virtual -Posting Advertisements as a Mystery Shopper. -Response Collection -Analysis through Consumer Experience.

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Campus Ambassador (Finshiksha)
      • Feb 2019 - Feb 2020

    • Executive Member
      • Jul 2018 - Feb 2020

      Hyderabad Area, India

    • India
    • Real Estate
    • 1 - 100 Employee
    • Marketing Intern
      • Mar 2019 - May 2019

      Bengaluru Area, India -Data Collection from Builders. -Inspection of Construction Sites. -Review Projects under 'Review by Regrob'. -Competitor Analysis.

Education

  • IBS Hyderabad
    Master of Business Administration - MBA, Marketing and Operations
    2018 - 2020
  • SRM University
    Bachelor of Technology, Computer Science
    2014 - 2018

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