Darshan Patil
Business Analyst/Consultant at Netomi- Claim this Profile
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Bio
Experience
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Netomi
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United States
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Software Development
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100 - 200 Employee
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Business Analyst/Consultant
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Mar 2022 - Present
Gurugram, Haryana, India • Working with US and European clients in the Edtech, E-commerce, Telecom, Gaming, and Fintech areas to build Al emailbot and chatbot. • Gathering requirements, creating workflows, configuring the BOT, and managing integration with Agent Desk. • Working with Data Analytics to coordinate clustering, training, and optimisation of BOT. • Tracking and monitoring key performance indicators (KPIs) for each project to ensure client goals are met. • Responsible for the whole implementation… Show more • Working with US and European clients in the Edtech, E-commerce, Telecom, Gaming, and Fintech areas to build Al emailbot and chatbot. • Gathering requirements, creating workflows, configuring the BOT, and managing integration with Agent Desk. • Working with Data Analytics to coordinate clustering, training, and optimisation of BOT. • Tracking and monitoring key performance indicators (KPIs) for each project to ensure client goals are met. • Responsible for the whole implementation process, from Discovery to Live. Show less
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AllCloud
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Business Analyst
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Dec 2020 - Mar 2022
Hyderabad, Telangana, India • Worked as a Business Analyst at Allcloud where I worked with various Banks and NBFC'S across India • Gathering information, understanding the business needs and providing implementation support for multiple on-boarded Accounts. • Working with the internal team to develop a desired lending software as per the clients requirement.
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Quikr
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India
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Technology, Information and Internet
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700 & Above Employee
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Market Research Intern
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Aug 2020 - Sep 2020
Virtual -Posting Advertisements as a Mystery Shopper. -Response Collection -Analysis through Consumer Experience.
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DOT Club - IBS Hyderabad
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India
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Information Technology & Services
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1 - 100 Employee
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Campus Ambassador (Finshiksha)
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Feb 2019 - Feb 2020
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Executive Member
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Jul 2018 - Feb 2020
Hyderabad Area, India
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Regrob.com
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India
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Real Estate
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1 - 100 Employee
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Marketing Intern
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Mar 2019 - May 2019
Bengaluru Area, India -Data Collection from Builders. -Inspection of Construction Sites. -Review Projects under 'Review by Regrob'. -Competitor Analysis.
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Education
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IBS Hyderabad
Master of Business Administration - MBA, Marketing and Operations -
SRM University
Bachelor of Technology, Computer Science