Experience

Orrcon Steel

• Australia
• Manufacturing
• 100 - 200 Employee

• Customer Service Supervisor/Estimator

  • Oct 2017 - Present

  Provide exceptional service and solutions to our clients in a diverse range of market sectors. Provide consistent, first class customer service with a high level of sales productivity and accuracy. Ensure win-win customer relationships are established and maintained with key decision makers. Achieve business and personal performance objectives by prioritizing, meeting deadlines and delivering results. Provide exceptional service and solutions to our clients in a diverse range of market sectors. Provide consistent, first class customer service with a high level of sales productivity and accuracy. Ensure win-win customer relationships are established and maintained with key decision makers. Achieve business and personal performance objectives by prioritizing, meeting deadlines and delivering results.



Southern Steel Group

• Australia
• Construction
• 100 - 200 Employee

• Sales Estimator

  • Apr 2016 - Aug 2017

  RPG Australia - Part of the Southern Steel Group Develop and maintain strong relationships with key business partners via telephone and email, the role included drawing take offs, estimating material and hours required, providing technical support to our clients and liaising with production staff to achieve the clients desired outcomes for the cutting, rolling, pressing and machining of steel plate and sections to the clients requirements. RPG Australia - Part of the Southern Steel Group Develop and maintain strong relationships with key business partners via telephone and email, the role included drawing take offs, estimating material and hours required, providing technical support to our clients and liaising with production staff to achieve the clients desired outcomes for the cutting, rolling, pressing and machining of steel plate and sections to the clients requirements.



Lysaght

• Australia
• Building Materials
• 100 - 200 Employee

• Customer Service Representative (Contract Position)

  • Mar 2016 - Apr 2016

  Interact with branch customers on a daily basis and represent the face of the business. Maintaining and enhancing relationships with internal and external customers. Create sales opportunities through enthusiastic and proactive selling. Interact with branch customers on a daily basis and represent the face of the business. Maintaining and enhancing relationships with internal and external customers. Create sales opportunities through enthusiastic and proactive selling.



NGL Pipeline Australia

• Sales Coordinator

  • Oct 2015 - Mar 2016

  Responsible for all aspects of sales, including project tenders and development of Workplace Health and Safety procedures. Liaise with all stakeholders to ensure successful conversion, preparation and execution of daily sales orders and project specific contracts. Assist in developing marketing and sales strategies and growth plans for key customer stakeholders in the Mining, Oil & Gas, Power and Petrochemical Industries Responsible for all aspects of sales, including project tenders and development of Workplace Health and Safety procedures. Liaise with all stakeholders to ensure successful conversion, preparation and execution of daily sales orders and project specific contracts. Assist in developing marketing and sales strategies and growth plans for key customer stakeholders in the Mining, Oil & Gas, Power and Petrochemical Industries



BlueScope

• Building Materials
• 700 & Above Employee

• Estimator (Contract Position)

  • May 2015 - Sep 2015

  Deliver exceptional customer service by providing accurate and timely quotations of materials and processing, while keeping customers informed in relation to order status. Develop strong working relationships with customers through regular contact. Included the demobilization and closure of the Rockhampton branch. Deliver exceptional customer service by providing accurate and timely quotations of materials and processing, while keeping customers informed in relation to order status. Develop strong working relationships with customers through regular contact. Included the demobilization and closure of the Rockhampton branch.



Valves & Controls

• Switzerland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• EH&S Manager (Contract Position)

  • Nov 2014 - Apr 2015

  Responsible for managing the health and safety of all workers, contractors and visitors to the site and the wellbeing of the environment. This involves forward planning and implementing pro active and re active initiatives. Responsible for managing the health and safety of all workers, contractors and visitors to the site and the wellbeing of the environment. This involves forward planning and implementing pro active and re active initiatives.



BlueScope

• Building Materials
• 700 & Above Employee

• Health Safety Environment Advisor

  • May 2011 - Oct 2014

  Responsibility across 11 sites and more than 250 employees, covering diverse businesses, including coil processing and logistics, manufacturing and sales of building products, warehousing and processing of flat and length based steel products, provide support to front line managers in both operational and sales roles, supports the state leadership team to implement corporate and local safety strategies.

• Branch Manager

  • Aug 2010 - Apr 2011

  The day to day management of a steel sales branch with account and cash sale customers with turnover of in excess of 100k per month. Total responsibility for the management of the branch including staff direction, safety of staff and customers, stock levels and profitability, at the closure of the branch I was responsible for the de mobilization of the site.

• Queensland Demand Manager

  • Feb 2010 - Aug 2010

  In this position I was responsible for the Demand Planning function for the Queensland business, coordinating the needs of sales and operations to minimize our inventory holding whilst maximizing our customer service offer. Liaise with local and regional management and the sales teams and the national inventory planning team.

• Customer Service Manager

  • Aug 2004 - Feb 2010

  My responsibility in this position was to lead, develop and coach the Brisbane sales team of twenty two staff these included estimators and customer service officers to achieve planned volumes, margins and market share.

• Customer Service Officer, Estimator, Export Sales, Projects, Estimating Team Leader.

  • Dec 1994 - Aug 2004

  Various roles including, Customer Service Officer, Estimator, Export Sales, Projects, Estimating Team Leader.