Experience

Australian Army Cadets

• Australia
• Defense and Space Manufacturing
• 1 - 100 Employee

• MAJ (AAC) 10th Battalion CO

  • Jan 2004 - Present



Sarina Russo Apprenticeships

• Australia
• Human Resources
• 1 - 100 Employee

• Consultant

  • Jul 2018 - Mar 2022

  To provide intensive support to apprentices and trainees in the first two years of their training in the Construction and Civil Construction Industry.Industry Specialist Mentoring for Australian Apprentices Program (ISMAA). The program aims to provide intensive support to apprentices and trainees in the first two years of their training and in industries undergoing structural change. Our program is cost free, and available to all Australian Apprentices employed within the Building Construction, Heavy and Civil Engineering Construction and Construction Services Industries in Queensland The key features that set it apart from other current Mentor support programs is that the service is; Delivered face to face with the Apprentice wherever possibleIndividually tailored to each Apprentices needsFocused on the learning and training aspect of the ApprenticeshipOn average, 6 hours of interactive mentoring generally over a 6 month period.Mentoring can be completed around work so as to minimise impact on work time where ever possibleIdeally engages the Apprentices employer and their training provider to support the processSpecialist support from professionals is engaged when indicated eg Medical, Mental Health, legal etc Issues most commonly addressed during ISMAA are; Workplace communicationEducation and formal trainingManaging personal financesHealth issuesCultural and linguistic supportHousingRelationship ManagementIndigenous supportDrug and AlcoholMental health issues

• Business Development Manager -QLD

  • Feb 2013 - Mar 2022

  Actively seek the development of new business opportunities, consistent with the organisation business and strategic plan.Business development• Promote Sarina Russo apprenticeships at the highest level with clients internally and externally.• Provide a high level advice to employers on Australian apprenticeship incentive programs.• Negotiate the development of the service level agreements, MOUs and implementation plans between employers, RTO’s and other parties.• Offer the full range of services offered by the Sarina Russo Group to employers, apprentices and job seekers.• Refer employment vacancies to the appropriate agencies including Sarina Russo Job access• Prepare and deliver business plans for targeting regions and all industries as directed by the General Manager.• Assist employers and develop strategies to increase Australian Apprenticeship uptake with the organisation.Administration• Conduct and produce reports on sales forecast activities on an ongoing basis.• Management of the electronic diary.• Maintain and update customer relationship management systems.Marketing• Implement and monitor marketing activities and review performance.• Conduct team marketing campaigns• Attend meetings with registered Training Organisations and employers to promote the services of SRA.• Provide assistance to the marketing manager to develop new flyers and marketing campaignsTeam contribution• Contribute to attainment of the Queensland KPI signup targets.• Actively participate in training and professional development activities.• Attend and contribute to meetings, briefings and information sessions• Provide assistance and support to other members of the Sarina Russo group • Provide business development ideas and projects for Sarina Russo Apprenticeship field staff

• Business Relationship Manager

  • Nov 2010 - Feb 2013

  Managing staff members of the Brisbane region for SRAS consistent with HR policies and procedures including: • Staff Performance (including performance appraisals and managing poor performance)• Training, learning and development • Recruitment and selection of new staff• Communications - Mentor, coach and counsel staff• Promote career path development opportunities Reporting• Preparing regular weekly and monthly reports the State and General Manager• Keeping up to date with competitive activity and trendsTeam contribution • Develop and implement SRAS business plan• Contribute to and attainment of team and branch KPIs and targets• Participate in performance assessment and coaching• Conduct team meetings, briefings and information sessions Finance• Manage and report on expenditure on those items delegated to the Brisbane region • Ensure the Brisbane region adheres to all finance and administrative procedures relating to accounting functionsBusiness Development • Drive business development activates to ensure all staff meet specific targets and KPIs• Establish a range a range of strategic alliances and relevant networks• Provide a high level of advice to clients• Develop networks with potential employers, community groups and government agencies.



Sarina Russo Job Access

• Indigenous Service Co-ordinator

  • Mar 2016 - Mar 2022

  Assist Sarina Russo Job Access to increase employment outcomes for Indigenous job seekers. Develop and maintain community and business networks for Indigenous services Identification and promotion of sustainable employment and training opportunities for Indigenous Job Seekers. Development of Best Practice Procedures in servicing Indigenous job seekers. Provide support and training to Consultants in the effective case management of Indigenous job seekers. Assist Sarina Russo Job Access to increase employment outcomes for Indigenous job seekers. Develop and maintain community and business networks for Indigenous services Identification and promotion of sustainable employment and training opportunities for Indigenous Job Seekers. Development of Best Practice Procedures in servicing Indigenous job seekers. Provide support and training to Consultants in the effective case management of Indigenous job seekers.



Busy At Work

• Australia
• Education Administration Programs
• 300 - 400 Employee

• Senior Industry Consultant

  • Jul 2009 - Nov 2010

  • Increasing business through marketing and cold calling • Sign up new apprenticeships and inform employers and stakeholders of their roles and responsibilities • Provide accurate, current and comprehensive information and advice on roles and responsibilities, Commonwealth incentives, DNAWS, LAFHA, National endorsed training packages, and the role of the AAC and SRTO • Develop and foster relationships with key account clients • Ensure outstanding customer service • Lead by example to all Industry Training Consultant team members • Coaching and mentoring of team members



In Work

• Mexico
• Professional Training and Coaching

• Operations Manager

  • Jun 2008 - May 2009

  Looking after all the day to day operation of the business, reporting to the director including: • Managing all staff including Regional Managers, Business Development Managers, financial staff and administration staff. • Overseeing all In Work projects, Australian Apprenticeship ACCESS Program, Apprenticeship management program, School Based Apprenticeship management program, Migration Program and Indigenous Structured Training and Employment Program (STEP). • Overseeing and maintaining all financial matters relating to the business including profit and loss. • Conduct training sessions for job seekers in many different qualification Managing 10 staff member in Queensland, consistent with HR policies and procedures including: • Staff Performance ( including performance appraisals and managing poor performance) • Training, learning and development • Recruitment and selection of new staff • Communications - Mentor, coach and counsel staff • Promote career path development opportunities Reporting • Preparing regular reports to the director • Keeping up to date with competitive activity and trends



Sarina Russo Apprenticeship Services

• Business Relationship Manager - Brisbane

  • Jul 2006 - Jul 2008

  Managing staff members of the Brisbane region for SRAS consistent with HR policies and procedures including: • Staff Performance (including performance appraisals and managing poor performance) • Training, learning and development • Recruitment and selection of new staff • Communications - Mentor, coach and counsel staff • Promote career path development opportunities Reporting • Preparing regular weekly and monthly reports the State and General Manager • Keeping up to date with competitive activity and trends Team contribution • Develop and implement SRAS business plan • Contribute to and attainment of team and branch KPIs and targets • Participate in performance assessment and coaching • Conduct team meetings, briefings and information sessions



Queensland Apprenticeship Services

• Staffing and Recruiting
• 1 - 100 Employee

• Senior Industry Consultant

  • Jun 2002 - Jun 2006

  • Increasing business through marketing and cold calling • Sign up new apprenticeships and inform employers and stakeholders of their roles and responsibilities • Provide accurate, current and comprehensive information and advice on roles and responsibilities, Commonwealth incentives, DNAWS, LAFHA, National endorsed training packages, and the role of the AAC and SRTO • Develop and foster relationships with key account clients • Ensure outstanding customer service • Increasing business through marketing and cold calling • Sign up new apprenticeships and inform employers and stakeholders of their roles and responsibilities • Provide accurate, current and comprehensive information and advice on roles and responsibilities, Commonwealth incentives, DNAWS, LAFHA, National endorsed training packages, and the role of the AAC and SRTO • Develop and foster relationships with key account clients • Ensure outstanding customer service