Darryl Day

Senior Capacity and Performance Engineer at Bank of America Merrill Lynch
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

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Lucy Williams - Jones

I worked with Darryl whilst he was at CITI and he is one of the most diligent Capacity Management professionals I have come across. Not only did he know the solution inside out, his intelligence when using the data / reports to make the correct decisions for the bank shone through. I would love to work on other engagements with Darryl , he is personable , direct, no ask was too big and genuinely a great guy!

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Credentials

  • ITIL Expert
    OGC
    Oct, 2009
    - Nov, 2024
  • ITIL Version 3 Manager Bridge Examination
    OGC
    Oct, 2009
    - Nov, 2024
  • IT Service Management Practitioner Certificate in Capacity Management
    ISEB Ltd
    Jan, 2008
    - Nov, 2024
  • ITIL Manager's Cetrtificate
    ISEB Ltd
    Oct, 2003
    - Nov, 2024

Experience

    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Capacity and Performance Engineer
      • Nov 2016 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • Vice President Capacity and Performance
      • May 2004 - Oct 2016

      Collection and analysis of performance metrics from all Citi global servers

    • Capacity and Performance Management
      • 2004 - Oct 2016

      Collection and analysis of performance metrics from all of Citi's global servers, implementing business metric analysis and forecasting using BMC products BCO (4.5 and 9.5) and TrueSight Capacity Optimization (10.5)

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Mainframes, CICS, distributed systems
      • 1989 - 2004

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • systems stuff
      • 1983 - 1987

Education

  • University of Reading
    Applied Mathematics
    1980 - 1983

Community

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