Experience

GForce Technology Consulting

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr. Director Business Development

  • May 2018 - Present

  At GForce, we understand no two businesses are alike. Our approach is customized to your business needs and objectives. That is why we focus on serving customers in key verticals to drive optimal outcomes for their specialized needs. As an Infor Alliance Partner and industry-focused business advisory services and IT management consulting firm, we provide our clients with rapid, dependable and secure software implementations, version upgrades and consulting services for cloud and on-premise deployments. With a full-service Infor consulting practice, we have a team of highly qualified experts that average 10+ years’ experience. Our expertise with your current v10 LSF/Landmark systems makes us an ideal fit to support your technical and functional needs. At GForce, we employ only internal “GForces” (a.k.a. consultants), resulting in a superior customer experience. Our dedicated experts are North American-based and work solely on GForce projects, eliminating the hassle of working around global time zones. We know on-demand project status updates are paramount in today’s working environment. All customer project plans, test plans and action item/issue management logs are made readily accessible via a customized “GForce Client Dashboard.” For more information on GForce Technology Consulting and how to optimize your business for success, visit thegforce.com. Show less



Hair Club for Men and Women

• Area Manager

  • 2017 - 2018

  • 2017 results: monthly revenue exceeded $1 million, closing % increased by 30%, membership upgrades increased by 40%, new clients increased by 37%, retail increased by 17%, account receivables decreased by 9%, average referrals increased by 150% from 20 to 50. • Directly trained and managed 10 supervisors while leading a total staff of 90 team members in 10 centers located in 6 states. • Reengineered key aspects of training to empower and develop team. • Substantially decreased client loss by designing "exemplary customer service" program to shift employee mindset focusing on long-term growth. Show less



InHouse Physicians

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Vice President - Medical Risk Management

  • 2014 - 2016

  • Leader of the Medical Risk Management Division including Temporary and Permanent On-Site Health Clinics for corporations, schools, and municipalities, bringing in only new clients in 2016. • Generated revenue utilizing effective prospecting and lead development strategies. • Sell medical services to C-level executives while building relationships with Doctors, Nurses, EMT’s, and other medical professionals to ensure proper satisfaction of all client needs utilizing a consultative sales approach to provide patient-centric care. Show less



Ideal Image

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Regional Director

  • 2013 - 2014

  • 2014 results: consistantly exceeded $1.5 million in monthly revenue, 118% to revenue goal, #2 ranking in % to goal, #3 ranking in average revenue/center, 58% face-to-face conversion – 65% overall, opened 6 new centers. • Responsible for overseeing all sales, operations, and medical activities for over 80 employees in 9 centers in Eastern PA, MD, and MA including Sales Consultants, Guest Services Coordinators, Registered Nurses, and Nurse Practitioners. • Oversaw the expansion into multiple states by orchestrating new techniques which propelled territories to exceed sales goals including 2 MD centers which achieved yearly ranking of 1-2 out of 128 centers. • Initiated cross-training program establishing a cohesive environment which resulted in a 3 month 40% gain in sales units from 162 to 226. Show less



Medifast, Inc

• Health, Wellness & Fitness
• 1 - 100 Employee

• District Manager

  • 2012 - 2013

  • Improved overall performance by 20% in first 3 months with monthly revenue exceeding $800,000. • Immediately increased production through the development of a center delegation system utilized to improve center managers’ core competencies in 9 centers in 3 states, overseeing a total staff of 60. • Achieved revenue objective by implementing cost-cutting measures which reduced expenses by 20%. • Improved overall performance by 20% in first 3 months with monthly revenue exceeding $800,000. • Immediately increased production through the development of a center delegation system utilized to improve center managers’ core competencies in 9 centers in 3 states, overseeing a total staff of 60. • Achieved revenue objective by implementing cost-cutting measures which reduced expenses by 20%.



JPMorgan Chase

• United States
• Investment Management

• Vice President

  • 2008 - 2009

  • Increased deposits by 10% from $50 million to $55 million in first year and delivered a 97% customer approval rating. • Altered focus to concentrate on customer retention by improving relationships and customer service. • Established follow-up protocols to ensure that customer service principles were practiced and delivered. • Led all consumer, commercial, and investment staff including all marketing and community activities • Increased deposits by 10% from $50 million to $55 million in first year and delivered a 97% customer approval rating. • Altered focus to concentrate on customer retention by improving relationships and customer service. • Established follow-up protocols to ensure that customer service principles were practiced and delivered. • Led all consumer, commercial, and investment staff including all marketing and community activities



JP Morgan Chase

• Architecture and Planning
• 1 - 100 Employee

• Regional Branch Manager

  • 2006 - 2008

  • Consistently recognized as one of the top regions in the Northeast Division by achieving annual production of $145 million and improving referral business by 60% in 2nd year. • Contrived operational business plan for staff of 46 utilized in expansion into 3 new states. • Led referral program resulting in over 100 external relationships by refocusing service efforts. • Developed “Sales 102” training program used throughout the region. • Consistently recognized as one of the top regions in the Northeast Division by achieving annual production of $145 million and improving referral business by 60% in 2nd year. • Contrived operational business plan for staff of 46 utilized in expansion into 3 new states. • Led referral program resulting in over 100 external relationships by refocusing service efforts. • Developed “Sales 102” training program used throughout the region.



Countrywide

• United Kingdom
• Real Estate
• 700 & Above Employee

• Regional Manager

  • 2002 - 2006

  • Profit increased from $1.5 million in year 1 to over $8 million in year 2 and $14 in year 3 with production in excess of $300 million while overseeing multi-state expansion. . • Recruited, hired and trained all 83 sales and operations staff utilizing "intangibles" technique. • Developed first streamline operational process in company to support over 150 business relationships in 25 locations in tri-state area. • Achieved top 5% status amoung Regional Managers in the nation becoming President's Club winner in both 2004 and 2005. Show less