Experience

Australian Federation of Travel Agents (AFTA)

• Australia
• Travel Arrangements
• 1 - 100 Employee

• Chief Executive Officer

  • Jun 2020 - Present

  I am thrilled to be appointed by the Board to the role of CEO of the Australian Federation of Travel Agents (AFTA). AFTA is the peak industry body through which the business interests of travel agents are represented. Founded in 1957, AFTA's role within the travel and tourism industry involves addressing issues relating to the operation of all travel agencies in Australia, at both a State and Federal level. The heart of the AFTA family are its members. AFTA is their advocate. It also provides a diverse range of member benefits including financial, legal, marketing, accounting, education and training.



Australia Council for the Arts

• Australia
• Government Administration
• 1 - 100 Employee

• Board Member

  • Apr 2019 - Present

  The Australia Council for the Arts is the nations peak Arts funding body.



Asia Society Australia

• Australia
• International Affairs
• 1 - 100 Employee

• Advisory Board

  • Aug 2017 - Present

  Asia Society Australia is Australia’s leading national centre for engagement with Asia, with a centre in Melbourne and an office in Sydney. We are a not-for-profit, non-governmental and non-political organisation empowered by leading Australian and regional business, government, education and cultural institutions.Asia Society Australia is a centre of Asia Society – a preeminent global non-profit organisation dedicated to Asia, founded in 1956 by John D. Rockefeller 3rd, with centres in New York, Hong Kong, Houston, Los Angeles, Manila, Melbourne, Mumbai, San Francisco, Seoul, Shanghai, Sydney, Tokyo, Washington, DC and Zurich.



Australia India Youth Dialogue

• Australia
• Public Policy Offices
• 1 - 100 Employee

• Member Of The Board Of Advisors

  • Jul 2016 - Present

  The Australia India Youth Dialogue (AIYD) is the pre-eminent track-two young leaders’ dialogue between Australia and India. Held in India and Australia in alternate years, the AIYD hosts 15 of the best and brightest young minds from each country at an annual conference.The AIYD enables a rich exchange of ideas between emerging leaders to think creatively about how the Australia-India relationship may be strengthened through their own work and efforts.



Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Head Of Corporate Affairs & Public Relations

  • Mar 2016 - Jun 2020

  The Corporate Affairs, Public Policy & Public Relations functions are responsible for strengthening our key audiences understanding and support for TCS in Australia and New Zealand. Our focus is on broadening and deepening our relationships with our stakeholders and key communities in the region. Responsibility for a positive regulatory environment for our operations in Australia and New Zealand. I lead the internal function with assistance from our customers, client partners, supporting organisations and external stakeholders. The corporate media management for both countries are driven out of my team.In my role I have the privilege of working with many organisations important to the Australia-India and New Zealand-India bi-lateral relationships including: the Business Council of Australia (BCA), Australia India Business Council, Advisory Board member, for the Australia India Youth Dialogue, the Asia Society Australia, the Governing Council of NASSCOM and the Australian India Institute. Prime liaison to the High Commissions and Consulate Generals from all three countries. Appointed Foundation Board member for the State Library of New South Wales. Founder of the India Leaders Initiative. Member of Review Panels for the New Colombo Program and General Sir John Monash Foundation Scholarships.



State Library of New South Wales

• Australia
• Libraries
• 200 - 300 Employee

• Foundation Board

  • Dec 2016 - Dec 2019



NBN Co Limited

• Lead Corporate Affairs Manager

  • Oct 2010 - Oct 2015

  Led the Corporate Affairs function for Northern Territory, Queensland, New South Wales and the Australian Capital Territory providing Media, Government and Community support to key stakeholders. This territory had the largest roll out volume in the country and thus the highest amount of external engagement activity. The team resolved media, stakeholder and end-user, issues, organise awareness events (over 400 in 2015) and was the public face to the media for NBNco. Key Responsibilities & Achievements: Improved council satisfaction to the highest level in the country ahead of peers achieving an overall satisfaction rated as 9.1 out of 10. Company spokesperson across print, radio and television in remote, regional and metro media. Acted as the main media representative events with the Minister, Deputy Prime Minister and Prime Minister with over 150 interviews conducted over the last 12 months excluding press release quotations and support. Established and maintained a wide network of Federal, State and Territory MP’s on all sides of politics in both their parliamentary and electoral environments. Drove internal collaboration through organisation and process improvement initiatives including the designing and implementing the All Departments Reviews.Designed and implemented a successful advocates program and encouraged communities to develop a Digital Strategy to prepare for the nbn rollout with governance forums to deliver programs to realise the strategy. I was an active member of most communities Digital Economy Implementation Groups (DEIG’s) comprising councils, Chambers of Commerce, Regional Development Australia, local University and TAFE as well as community organizations. Ensured all mandatory reporting was completed and inputted by the team on a weekly basis, conducted regular team meetings and one-to-one meetings with staff to improve performance and results.



Alcatel-Lucent

• Telecommunications
• 1 - 100 Employee

• General Manager, Services Business Group, Asia/Pacific

  • Jan 2003 - Dec 2010

  General Manager Services Asia Pacific 2003 - 2010Reporting to the Senior Vice President Services & Chief Operating Officer Asia Pacific (Shanghai-based). Responsible for developing strategy, programs to identify and realise opportunities to grow revenue for the Services business across the region. This included the strategic management of the services function and as a member of the leadership team oversaw operations across 14 countries with 1800 employees. Key Responsibilities & Achievements: Recruited and built a team of 10 Service Account Managers (SAM’s) across 12 countries to assist realising opportunities for growing the Services function. Developed a matrix governance process to manage in-country Services improvements and efficiency initiative jointly with CEO’s and SAM’s. Developed a range of programs and delivered them across the region to raise basic awareness and understanding of the Services portfolio for Sales teams and in-country management.Designed and implemented the Asia Pacific Services Monthly Review process to drive alignment and prioritise the resources allocated to the Services function to realise orders and salesWorked at national Ministerial level across 4 key Asian countries to identify and construct a IP Testing and Integration facility with 100 staff and a 200ME (AUD $400 million) investment. Lead the Bid team to identify and recommend the most optimal county in which to locate the facility and commence construction and recruitment to deliver the centre.Drove the Telstra FTTN Program whereby 78 engineers were relocated to Melbourne to work with Telstra to model the very first FTTN model for Australia. Designed and accompanied Telstra CEO’s direct reports on global tour of leading FTTN networks.

• Executive Manager, Presidents Office Asia/Pacific, Shanghai, China

  • Sep 2000 - Nov 2003

  Reporting to the President of Alcatel Asia Pacific with 18,000 staff over 14 countries, responsible for building a headquarter organisation in Shanghai as the first multi-national permitted to establish in China. Designed and implemented the management governance systems and processes to run the business across the region. Planned and hosted senior government, media and industry leaders in Shanghai. Prepare speeches and oversee the running of the Presidents Office as Chief of Staff. Staff Responsibility - 2 direct report and 14 indirect CEO’s by country. Key Responsibilities & Achievements:Grew the Asia Pacific headquarters organisation from 6 staff to 112 including function heads, senior management across multiple cultures and functional disciplines.Designed and implemented the Asia Pacific Monthly Management Review (MMR) governance process and forum. Using leading video and IT technology implemented and managed monthly a system to drive business collaboration, issues management and business results.Responsible for all inbound and outbound correspondence to regional President at Global Executive levels. Planned for and hosted meetings and social gathering for country government leaders, media and technology sectors leaders in both Shanghai and Paris headquarters.Company representative at national-level events including Embassy/Consulate, Chinese Government and French Government events.

• Marketing & Channel Manager, Enterprise Business Unit

  • Mar 1999 - Aug 2000



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Consumer Marketing Director, Australia/New Zealand & Pacific

  • Feb 1993 - Dec 1998



Hotel Information Systems

• Software Development
• 1 - 100 Employee

• Marketing & IBM Reseller Channel Manager, Asia/Pacific

  • Jan 1991 - Jan 1993