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Credentials

  • Inbound Marketing
    HubSpot
    Dec, 2016
    - Sep, 2024
  • Inbound Sales
    HubSpot
    Dec, 2016
    - Sep, 2024
  • Orientation and First Week Activities to Increase Retention
    MaxKnowledge, Inc.

Experience

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Marketing Manager
      • Oct 2016 - Present

      Successes include:Email marketing: all-time open rate of 26.03% and a CTR of 5.59% (245,000+ emails sent)Written compelling and engaging copy and content for email, direct mail, radio ads, newspaper ads, social media, billboard ads, transport ads, websites and landing pages, blog posts and various promotional collateralProvided input on messaging and positioning as needed to ensure communications are impactful and aligned with desired company toneManaged projects including website development and company automationProduced company graduate success videosWritten 100+ company blog posts Show less

    • Career Services Advisor
      • Nov 2014 - Oct 2016

      Successes included:Advised students and graduates on their resumes, cover letters, and interviewing techniques helping them gain employment Improved school workshop and employer event attendance by 5% through active and regular promotion and outreachDeveloped and presented workshops to further student and alumni career development, receiving a cumulative attendee 81% 5-star rating and 19% 4-star rating

    • United States
    • Market Research
    • 1 - 100 Employee
    • Evening Recruiter Supervisor
      • Mar 2013 - Nov 2014

      Successes included:Promoted to evening recruiter supervisor, overseeing and coaching market research recruiters in their recruiting of participants for local and national paid market research studies

    • Market Research Recruiter
      • Mar 2012 - Mar 2013

      Successes included:Called 50-70 people per day to interview them for local and national paid market research studies

    • Government Administration
    • 700 & Above Employee
    • Administrative Assistant (Workers’ Compensation Division, Medical Section)
      • Apr 2009 - Dec 2010

      Successes included:Provided direct and ranging administrative support to executive management and staff responsible for improving the affordability of, and access to, medical care for injured workers in the state of OregonBeing awarded Medical Section Employee of the Month.

    • Coding Trainer (Workers' Compensation Division, Claims Section)
      • Nov 2008 - Apr 2009

      Successes included:Promoted to coding trainer, raising overall staff coding accuracy rates to 98+%-99+%

    • Claims Coder (Workers' Compensation Division, Claims Section)
      • Jun 2006 - Nov 2008

      Successes included:Coded and data-entered injured workers’ claims with 99+% accuracy

    • United States
    • Government Administration
    • 700 & Above Employee
    • Mircrofilm Assistant
      • Oct 2004 - Jun 2006

      Successes included: Filmed 10,000+ driver documents per day, exceeding daily quota requirements Successes included: Filmed 10,000+ driver documents per day, exceeding daily quota requirements

    • Law Enforcement
    • 200 - 300 Employee
    • Database Administrator
      • Jun 2001 - Mar 2004

      Successes included: Provided United Kingdom National DNA Database Help Desk telephone and email support, regularly heading monthly call-taking statistics Prepared and issued National DNA Database Match Reports in a timely manner to assist in criminal investigations Successes included: Provided United Kingdom National DNA Database Help Desk telephone and email support, regularly heading monthly call-taking statistics Prepared and issued National DNA Database Match Reports in a timely manner to assist in criminal investigations

Education

  • University of Hertfordshire
    Bachelor of Arts (B.A.), Social Scienes

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