Darren Yong
General Manager (B2G and Private Healthcare) at Homage- Claim this Profile
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English Native or bilingual proficiency
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Chinese Professional working proficiency
Topline Score
Bio
Credentials
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ABRSM Grade 8 (Flute Performance)
Associated Board Of The Royal Schools Of Music (publishing) Limited(the) -
ABRSM Grade 8 (Piano)
Associated Board Of The Royal Schools Of Music (publishing) Limited(the) -
Chartered Alternative Investment Analyst Lvl II Candidate
CAIA Association
Experience
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Homage
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Singapore
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Hospitals and Health Care
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300 - 400 Employee
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General Manager (B2G and Private Healthcare)
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Dec 2021 - Present
• P/L owner for B2B business unit in Singapore• Led a business unit comprising 3 functions-- B2B demand (Business Development, AccountManagement), B2B customer support operations and B2B partner operations teams• Grew the B2B unit into a SGD 5M ARR business from 2019 to 2023• Unlocked multi-stakeholder service models across public subsidised and privatesectors to enable long-term care access• Faciliated, drove and business partnered Product and Operations for cross-functional solutioning for optimisation and growthScope:• Long-term Government funded eldercare• Post-acute hospital to home transition models• Public and private insurance-funded care models• Covid-19 national response• Enterprise solutions and healthcare EMR systems Show less
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Head of Partnerships
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Nov 2020 - Dec 2021
Leading the Homage Care Network (B2B) - Business Development and Account Management1. Strategic planning, performance tracking and management reporting2. Business development (service and enterprise), deal structuring and solution development (process and workflow design)3. Account growth and retention4. Strategic projects commercials, solutioning and implementation (Covid-19 response)Segments (selected):- Community care and social service agencies (nursing homes, day centres, home care providers)- Health (public and private acute / community hospitals, clinics and medical centres)- Government - Financial institutions and insurance- Health technology- Pharmaceuticals- Corporate affiliates Show less
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Head of Account Management
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Jul 2020 - Nov 2020
1. End to end partnership and stakeholder management to ensure account's success across various segments and service verticals2. Onboarding, engagement and retention3. Process design, optimisation and implementation4. Service and enterprise sales5. Functional reportingSegments:- Community care and social service agencies (Nursing homes, day centres, activity centres, home care providers)- Health (public and private acute/community hospitals,, clinic chains and medical centres)- Government- Corporate (HR benefits)- Insurance and reinsurance- Health Technology (Med-tech, IoT & Smart devices)- Pharmaceuticals Show less
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Account Management Lead
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Jan 2019 - Jul 2020
• Set-up the B2B Account Management team as the inaugural member• Account managed the first 20 B2B accounts• Conceptualised and co-solutioned Homage's B2B Enterprise Platform with theProduct team, launching in 3 quarters (Q3 ' 19)
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Growth, BI & Strategic Projects Lead
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Oct 2017 - Apr 2020
Business Intelligence (BI)• First BI joiner - worked with CEO to define and report on our fundamental businessmetrics including• Caregiving hours• Customer and supplier life-time value (LTV) with a custom approach throughcohort analysis• Churn and retention logic unique to long-term care• Created the first versions of our performance reporting dashboards and data pipelines• Conducted analyses for key functions (consumer sales, fulfilment operations andsupply operations) to generate insights for strategic commercial and operationalinitiatives to be implemented or iterated uponGrowth and Strategic Projects• Took on go-to-market projects for new verticals (e.g. inaugural private insurerpartnership)• Launched Homage's e-commerce store that ran from 2018 - 2023• Rotated as an interim functional lead for B2C Inside Sales, Supply Operationsand Performance Marketing to aid in strengthening process definitions, stablisingperformance reporting frameworks and support with hiring and eventual handover Show less
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Earthy Ventures Pte. Ltd.
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Singapore
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Founder
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Oct 2015 - Feb 2018
EarthyTrip | Where Conservation & Impact meet Unique Travel Experiences | Customized Tours and incubating a search engine EarthyTrip | Where Conservation & Impact meet Unique Travel Experiences | Customized Tours and incubating a search engine
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Lizana & Company Asia-Pacific Pte Ltd
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Business Consulting and Services
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1 - 100 Employee
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Associate Consultant
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May 2016 - Oct 2017
Provided direct support to Principal Consultant and Managing Partner for assigned projects across the following work areas: • Data housekeeping, preparation and analyses • Financial and business case models • Process charting and optimisation • Deck preparation Worked across a variety of project types including: • Restructuring and turnaround • Innovation studies • M&A (sell-side) • Process optimisation and implementation • Sales, procurement strategy • Organisation (people) restructuring Staffed on projects for the following industries (German and Austrian Mittelstand with Asia offices) • Automotive • Chemicals • Electronics • Manufacturing • Process Show less
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Asia Digital Garden
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Singapore
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Global Business Builder
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Jan 2016 - May 2016
Business consulting, startup business development, partnerships, strategy, sales & marketing, investments. Businesses include: 1) OpenHouse 2) NexTix 3) Voyage 4) Asia Technology Partnership Business consulting, startup business development, partnerships, strategy, sales & marketing, investments. Businesses include: 1) OpenHouse 2) NexTix 3) Voyage 4) Asia Technology Partnership
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The GoodWater Company Pte Ltd
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Singapore
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Civic and Social Organizations
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1 - 100 Employee
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Business Strategy Consultant
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May 2014 - Apr 2016
Strategy, partnerships, business assessment, commercialisation & development. Strategy, partnerships, business assessment, commercialisation & development.
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JE Capital Pte Ltd
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Singapore
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Private Equity Analyst
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Jul 2013 - Aug 2015
• Financial & economic analysis for private equity deals (buyouts and acquisitions) • Term sheet and deal structuring • Economic concept papers • Fund coverage includes impact investments, automotive and real estate • Financial & economic analysis for private equity deals (buyouts and acquisitions) • Term sheet and deal structuring • Economic concept papers • Fund coverage includes impact investments, automotive and real estate
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HeyPal
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Singapore
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Intern
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May 2012 - Aug 2012
Content marketing & writing, online advertising, presentations Content marketing & writing, online advertising, presentations
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Education
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2023 - 2024
Victoria University of Wellington
Master of Science - MS, Climate Science and Policy -
2010 - 2014
Singapore Management University
Bachelor’s Degree, Economics, Strategic Management (Entrepreneurship)
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