Experience

ArgoGlobal

• United Kingdom
• Insurance
• 1 - 100 Employee

• Manager, Digital Delivery

  • Nov 2019 - Present

• Project Manager

  • Jan 2019 - Nov 2019



Informa

• United Kingdom
• Information Services
• 700 & Above Employee

• Project Manager (Contract)

  • Mar 2018 - Dec 2018



Arch Insurance International

• United Kingdom
• Insurance
• 100 - 200 Employee

• VP Operations

  • Aug 2009 - Jan 2018

  Responsibilities:• Leading a team of 23 staff (11 based offshore) together with third party vendors in the delivery of IT to the business, covering - application change and support, project delivery, IT Infrastructure, data management and EUC support (400 users). • Ownership of the main business & operational processes to ensure they are being delivered reliably and efficiently• Hands-on project management responsibility for the delivery of software, operational and IT infrastructure projects• Management of the IT change programme consisting of 20+ projects• Working closely with key business stakeholders to define IT strategy according to business priorities and strategy. • Responsibility for data governance across the organisation particularly in respect to the Solvency II guidelines• Vendor management for all key software and infrastructure outsourcing arrangements (inc. contracts & KPIs)• Responsibility for the day to day administration and running of Underwriting, Claims and Finance systems• Responsibility for the IT & Operations budget• Risk Management and Board reporting• Business Continuity Planning



Verisk - Specialty Business Solutions (formerly Sequel Business Solutions)

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Business Analyst

  • May 2005 - Jul 2009

  Responsibilities:• Gathering requirements from clients and translating these into functional specifications and Use Cases• Leading stakeholder meetings and workshops• Developing functional specifications for strategic web services and data warehouse feeds.• Detailing business processes in the form of process maps• Prioritising business requirements by balancing the business benefits versus the overall effort required• Documentation and estimation of change requests• Supervision of teams to establish and maintain a coordinated approach to projects• Reviewing documentation produced by other analysts and designers during projects• Liaising with off-shore developers in Spain to ensure system changes were implemented as required and designed



Logica

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Business/Test Analyst

  • May 2002 - May 2005

  Responsibilities:• Review and production of functional specifications.• Writing and executing system test scripts.• Reviewing banking payment and reconciliation procedures and clarifying requirements.• Assisting with the data migration process.• Supporting business users during UAT.• Interface testing including interaction with the SWIFT network and Agresso based accounting systems.• Supported the rollout of a nationwide public sector system• Re-engineered local business processes to enable full system usage.• Helped areas define a business change strategy.• Reviewed training material and performed system demos.• Worked with the client to define local system configuration.• Collected system feedback direct from the users as they worked with the system and reported back to the design team