Experience

Cranbourne Toyota

• Australia
• Retail
• 1 - 100 Employee

• Used Car Sales Consultant

  • Nov 2022 - Present

  Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car. Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models. Taking customers on test drives and demonstrating vehicle features. Building a rapport with potential customers to improve the possibility of a sale in the future. Maintaining a customer database and communicating with them. Assisting customers with completing the relevant paperwork required for a successful sale to be processed. Maintaining reporting structures´and recording sales and inventory on our CRM software. Collaborating with team members to reach sales targets. Assisting with the set up of showroom and promotional displays. Show less



GWM Australia & New Zealand

• Australia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Consultant

  • Aug 2021 - Oct 2022

  Greet customers arriving at the dealershipShowcase the dealership’s vehicles and explain their features and warranties to customersAnswer customer questions about cars, financing and purchase process • Accompany customers on test drives, collecting licenses and documentation beforehand per best practices •Negotiate car prices and trade-in values for customers’ vehicles • Coordinate with the finance department to determine each customer’s financing and ownership options • Contact past customers to ensure they are satisfied with their vehicles Show less



Mercedes-Benz North Shore

• New Zealand
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Vehicle Groomer

  • May 2021 - Aug 2021



Cranbourne Toyota

• Australia
• Retail
• 1 - 100 Employee

• Reconditioning Co-ordinator

  • Oct 2018 - Nov 2020

  •Evaluated results to determine quality levels and isolate root causes of any idenfied faults. •Monitored priories and mediated between maintenance team and management, delegang tasks to complete on me. •Created and implemented maintenance program to opmize operaonal efficiency and reduce downme. •Quong car repairs •Analysing profit margins •Organising Subcontractors •General Vehicle handovers / deliveries •Recondioning to achieve quick and on me results •Using local database to organise work and freight bookings •Time management Show less

• Vehicle Groomer

  • Mar 2018 - Oct 2018

  Cleaning vehicle interiors and exteriors in compliance with all company standards and client requests. • Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations. • Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles. • Performing inspections and keeping complete, accurate records of the vehicle’s condition. • Moving and parking vehicles, delivering vehicles to correct locations or picking owners or drivers up if needed. • Managing inventory and reordering supplies. Show less



EVOLUTION PROPERTY MAINTENANCE LIMITED

• Utilities
• 1 - 100 Employee

• General Laborer

  • Nov 2016 - Dec 2017

  •Garden maintenance •Landscaping •Painng preparaon •Property maintenance •Deck, Fence and Pao building •Labouring •Garden maintenance •Landscaping •Painng preparaon •Property maintenance •Deck, Fence and Pao building •Labouring



Hibiscus Coast Basketball Association

• Auckland, New Zealand

• Basketball Referee Co-Ordinator

  • May 2016 - Dec 2017

  •Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members. •Monitored mulple databases to keep track of all company inventory. •Created boardroom mulmedia presentaons including video and text for enhanced understanding. •Time sheeng and Rosters •Course co-ordinaon •Budgeng and Planning •Teaching and Development of referees •Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members. •Monitored mulple databases to keep track of all company inventory. •Created boardroom mulmedia presentaons including video and text for enhanced understanding. •Time sheeng and Rosters •Course co-ordinaon •Budgeng and Planning •Teaching and Development of referees