Presales Architect

• Feb 2023 - Present

Cloud Technologist

• Mar 2021 - Sep 2022

Sales Engineer working with partners, resellers and customers towards a better more efficient endpoint solution designed for cloud technology. As an LGe technologist working to support business, IT teams and end-users work as they want to, with which the environment allows. Keeping it simple, clean and secure helps maintain a better, more resilient workplace, whether in the office, working from home or on the move. Key responsibilities, consult with partners, reseller and customers, delivering updates and roadmaps. Work as a trusted consultant to ensure that business needs and requirements are met. Show less

Client Solution Technologist

• Feb 2020 - Nov 2020

Responsible for presenting the full range of Dell endpoint solutions. After assessing customer business directives and end user personas, tailor technical roadmaps, services and benefits to complement the customer needs. The extensive portfolio range included security, management tools, MDM, services and peripherals. Delivering presentations, allowed me to open up discussions around the latest technology and how we can support our customers transition. Key responsibilities: listen to the customers, plan for today, workout where they need to be in the future, then help define the solution to best meets their requirements. Understanding VDI and Microsoft offerings is key to the pre sales role. Show less

Client Solutions Technologist

• Feb 2019 - Feb 2020

Supporting Workstation, Rugged and Wyse Thin Client’s customer conversations. Main focus on Dell Wyse Thin Clients. Responsibility for delivering technical roadmaps, product benefits and identify and deliver solutions based on customer VDI deployments.Thin client infrastructure solutions ranged from Citrix, Microsoft, VMware to AWS. As a CST we engage with customers around the benefits of VDI, Unified Workspace ,Thin Clients and Dell hardware.

Dell Cloud Client Computing - System Engineer

• Sep 2012 - Feb 2019

Cloud Client Computing (CCC) as a pre-sales technical specialist I was responsible for driving Hyperconverged Infrastructure and technical benefits around virtual desktops with the use of zero and /or thin clients. My main focus was on Dell Hyper Converged Infrastructure VSAN Ready Nodes and VDI complete and Dell Wyse thin clients, a full end to end strategy discussion. Supported existing VDI deployments recommending endpoints to suite a wide range of infrastructures from Citrix, VMWare and Microsoft. Show less

System Engineer

• Aug 2003 - Sep 2012

Wyse System Engineer, for UK, Ireland and Nordics I supported customer/partners from a pre-sales technical position presenting roadmaps, architecting solutions, training and demonstrating technology using VDI with Wyse offerings. Supported projects during proof of concept phase, resolved issue on site quickly as possible. Work with engineering concerning reporting any bugs and/or enhancement requests found during POC. Take ownership of technical challenges, following the process through to delivery, ensuring communicating with all stakeholders throughout all stages. Responsibilities extended to supporting Marketing events and seminars such as GITEX and iForum, this included setting up and configuring any equipment required. Show less