Darren Ng

Head of Customer Excitement at Mercedes-Benz Singapore
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG

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Experience

    • Singapore
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Head of Customer Excitement
      • Jul 2021 - Present

      Responsible for exciting Mercedes-Benz customers across every touch point through brand and content marketing, customer journey and retail network management, online-to-offline customer experience and e-commerce in Singapore.

    • General Manager - Future Mobility
      • May 2019 - Jun 2021

      Responsible for conceptualizing, developing and implementing new initiatives and business models for Mercedes-Benz passenger cars in Singapore as part of Daimler's CASE (Connected, Autonomous, Shared, Electric) strategy.

    • General Manager - Market Management
      • Jan 2019 - Apr 2019

      Responsible for the development and performance of Mercedes-Benz passenger car sales activities for 10 general distributor (GD) markets: Philippines, Brunei, Sri Lanka, Myanmar, Cambodia, Laos, Bangladesh, Nepal, New Caledonia and Tahiti.

    • Manager - Market Management
      • Apr 2015 - Dec 2018

      Established plans and strategies in product, pricing, planning, production, marketing, distribution etc., enabling growth & profitability in 10 general distributor (GD) markets (Philippines, Brunei, Sri Lanka, Myanmar, Cambodia, Laos, Bangladesh, Nepal, New Caledonia and Tahiti), achieving an average of 114% vs. target, setting sales record in 2015 and then again in 2017.

    • Manager - Network Development
      • Aug 2012 - Mar 2015

    • Senior Executive - Finance & Controlling
      • Nov 2009 - Jul 2012

    • Executive - Global Procurement (Production Material)
      • May 2008 - Oct 2009

    • Intern - Global Procurement (Production Material)
      • Jan 2007 - Apr 2008

Education

  • Singapore Management University
    Master of Science, Applied Finance
    2010 - 2011
  • University of Oxford
    Digital Marketing: Disruptive Strategy Programme
    2021 - 2021
  • Nanyang Technological University Singapore
    Bachelor of Engineering (Hons.), Electronics Engineering (Microelectronics)
    2004 - 2008
  • Catholic Junior College
    2000 - 2001
  • Anglo-Chinese School (Independent)
    1996 - 1999

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