Experience

MTData

• Australia
• Software Development
• 1 - 100 Employee

• Telematics Support Engineer

  • Aug 2018 - Present



Self-Employed

• Melbourne, Australia

• Freelance PC Technical Support

  • Oct 2007 - Present

  • Build, maintain, upgrade and repair Windows desktops and laptops. • Set up LAN and Internet services including firewalls, virus, Malware and backup strategies. • Help people get comfortable with Windows software, Internet services and computer security • Build, maintain, upgrade and repair Windows desktops and laptops. • Set up LAN and Internet services including firewalls, virus, Malware and backup strategies. • Help people get comfortable with Windows software, Internet services and computer security



Maitland Horler Real Estate

• Australia
• Real Estate

• Desktop PC and Network Support

  • Feb 2012 - Aug 2018

  • Upgraded and supported office network, Windows desktops and security to provide sales and management staff greater productivity and peace of mind in meeting tight deadlines. • Implemented a new property database system and assisted with staff training and support. • Upgraded and supported office network, Windows desktops and security to provide sales and management staff greater productivity and peace of mind in meeting tight deadlines. • Implemented a new property database system and assisted with staff training and support.



Caltex Mentone

• Mentone, VIC

• Customer Support / Assistant Store Manager

  • Mar 2003 - Aug 2017

  • Provided exceptional customer service and store management services over a number of years . • Supported the Franchisee Manager in taking over poorly performing retail stores to upgrade. This led to increased sales and market share in key south-eastern Melbourne suburbs. • Provided exceptional customer service and store management services over a number of years . • Supported the Franchisee Manager in taking over poorly performing retail stores to upgrade. This led to increased sales and market share in key south-eastern Melbourne suburbs.



Jack Perin (132929 Australia Pty. Ltd.)

• 140 Bourke St, Melbourne VIC

• Office Technical Support and Staff Training

  • Jun 1998 - Oct 2005

  • Supported sales agents at busy financial services company who used laptops to generate quotes and projections for clients. • Established a new system of maintenance and backups to provide quick turn-around of faulty computers, reducing risk, stress and downtime. This allowed more focus on clients. • Supported sales agents at busy financial services company who used laptops to generate quotes and projections for clients. • Established a new system of maintenance and backups to provide quick turn-around of faulty computers, reducing risk, stress and downtime. This allowed more focus on clients.