Experience

HANDSWORTH WOOD GIRLS' ACADEMY
• United Kingdom
• Primary and Secondary Education
• Inclusion Manager

  • Dec 2018 - Present


Bournville School and Sixth Form Centre

• Student Support Officer

  • Sep 2014 - Dec 2018

  Management of behaviour, punctuality, attendance and safe guarding for the whole school and any other issues at Bournville School. Management of behaviour, punctuality, attendance and safe guarding for the whole school and any other issues at Bournville School.



Probrand

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Telemarketing Executive

  • Feb 2014 - Sep 2014

  Main Responsibilities ◾To achieve lead conversion targets ◾To contact customers to promote Probrands products and engage them in the sales process ◾To convert leads in to actual selling opportunities by confirming appointments for Sales Executives to follow-up ◾To prospect for new lead using industry knowledge, sources and Company business tools ◾To accurately record & maintain leads and other pipeline activity within the Company’s SAMMY mainframe ◾To promote Company product & service initiatives to maximise resulting leads and revenue opportunities ◾To achieve defined KPI’s linked to lead generation, and to report activity weekly ◾To maintain knowledge of products and service to effectively match customer needs against the right product solution ◾To professionally build and maintain quality customer relationships as a representative of Probrand



North East Wolverhanpton Academy

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Student Support Manager

  • Jan 2013 - Jan 2014

  MAIN DUTIES To assist the Key Stage 3 and 4 Year Learning Co-ordinators in all aspects of their role, and in particular:  To ensure that all school procedures relating to attendance and lateness are followed and recorded.  To implement school policy on procedures and sanctions relating to behaviour for learning, e.g. lesson checks, reports, detentions, exclusions.  To liaise with parents to keep them informed regarding any issues relating to their child’s behaviour for learning.  To liaise with outside agencies as appropriate.  To assist with the preparation of reports/records of meetings and to attend where appropriate.  To ensure appropriate arrangements are made for students who are excluded, are unwell or have accidents e.g. appropriate work sent home.  To assist with events such as medicals, photographs, parents evenings if staffing requires.  To uphold the Academies uniform and dress code.  To be part of the rota for student supervision before school, at break, lunchtime, and immediately after school  To ensure students receive mentoring and support which enables them to resolve difficulties and concentrate their efforts on appropriate academic achievement.  To induct new students.  To support the implementation of a positive ethos within year groups and promote a positive behaviour code for students within these groups.  To supervise students who have been isolated from their cohort on a rota system.  To provide initial ‘triage’ counselling to students, to identify when expert assistance is required and to liaise with the appropriate members of staff to arrange this assistance as appropriate to meet the needs of the student.  To assist when requested at interagency or other professional meetings  To ensure the maintenance of accurate and up to date student information on SIMS and alert staff as necessary.  To assist the pastoral team in any reasonable task according to need.



EOS Works Ltd

• work activity supervisor

  • Jan 2012 - Jan 2013

  Deliver gym sessions and level 1/2 fitness instructor courses for the unemployed. Deliver gym sessions and level 1/2 fitness instructor courses for the unemployed.