Key Account Manager

• Sep 2023 - Present

Sales Operations Specialist

• Jan 2022 - Aug 2023

Managing all the contract activity for renewal sales including upgrades, de-installation and modifications to maintain the integrity of the database and customer details. • Ensuring booked purchase orders are compliant with statutory regulations, to maintain the integrity of operational management. • Collating accurate maintenance quotes for DT renewals sales team through ORACLE and Salesforce, ensuring cost efficiencies and coordinating accurate specifications. • Earning several… Show more Managing all the contract activity for renewal sales including upgrades, de-installation and modifications to maintain the integrity of the database and customer details. • Ensuring booked purchase orders are compliant with statutory regulations, to maintain the integrity of operational management. • Collating accurate maintenance quotes for DT renewals sales team through ORACLE and Salesforce, ensuring cost efficiencies and coordinating accurate specifications. • Earning several inspire awards recognising innovation and a results based approach in tackling issues around AI, SFDC and quote generation. Show less Managing all the contract activity for renewal sales including upgrades, de-installation and modifications to maintain the integrity of the database and customer details. • Ensuring booked purchase orders are compliant with statutory regulations, to maintain the integrity of operational management. • Collating accurate maintenance quotes for DT renewals sales team through ORACLE and Salesforce, ensuring cost efficiencies and coordinating accurate specifications. • Earning several… Show more Managing all the contract activity for renewal sales including upgrades, de-installation and modifications to maintain the integrity of the database and customer details. • Ensuring booked purchase orders are compliant with statutory regulations, to maintain the integrity of operational management. • Collating accurate maintenance quotes for DT renewals sales team through ORACLE and Salesforce, ensuring cost efficiencies and coordinating accurate specifications. • Earning several inspire awards recognising innovation and a results based approach in tackling issues around AI, SFDC and quote generation. Show less

Order Analyst

• Jul 2019 - Dec 2021

Scrupulously reviewed and validated order data in line with operational procedures, minimising errors and mitigating risks. Effectively coordinated and oversaw distributor engagement documentation, checking compliance with contracts and company policies. • Regularly presented performance statistics and advocated process improvements to senior management, facilitating clear decision making and forward planning. • Collaborated with stakeholders in sales, revenue, AR and IB services, to… Show more Scrupulously reviewed and validated order data in line with operational procedures, minimising errors and mitigating risks. Effectively coordinated and oversaw distributor engagement documentation, checking compliance with contracts and company policies. • Regularly presented performance statistics and advocated process improvements to senior management, facilitating clear decision making and forward planning. • Collaborated with stakeholders in sales, revenue, AR and IB services, to improve turnaround times and quality assurance. Show less Scrupulously reviewed and validated order data in line with operational procedures, minimising errors and mitigating risks. Effectively coordinated and oversaw distributor engagement documentation, checking compliance with contracts and company policies. • Regularly presented performance statistics and advocated process improvements to senior management, facilitating clear decision making and forward planning. • Collaborated with stakeholders in sales, revenue, AR and IB services, to… Show more Scrupulously reviewed and validated order data in line with operational procedures, minimising errors and mitigating risks. Effectively coordinated and oversaw distributor engagement documentation, checking compliance with contracts and company policies. • Regularly presented performance statistics and advocated process improvements to senior management, facilitating clear decision making and forward planning. • Collaborated with stakeholders in sales, revenue, AR and IB services, to improve turnaround times and quality assurance. Show less

CORPORATE WELLNESS ADVISOR

• May 2016 - Dec 2018

Engaged employees to participate in the wellness facility, achieving high participation rates and customising training and education plans for differing lifestyles and transitions. • Sold services effectively to employees, assessing what was required for individual circumstances, and finding the best fit. • Consistently achieved monthly sales targets developing new business leads and opportunities through direct mail, phone calls and promotional offers to convert intention to sales. •… Show more Engaged employees to participate in the wellness facility, achieving high participation rates and customising training and education plans for differing lifestyles and transitions. • Sold services effectively to employees, assessing what was required for individual circumstances, and finding the best fit. • Consistently achieved monthly sales targets developing new business leads and opportunities through direct mail, phone calls and promotional offers to convert intention to sales. • Produced and applied a customer service strategy to retain current clients and strains of revenue, while opening the scope of the business and widening customer reach. Show less Engaged employees to participate in the wellness facility, achieving high participation rates and customising training and education plans for differing lifestyles and transitions. • Sold services effectively to employees, assessing what was required for individual circumstances, and finding the best fit. • Consistently achieved monthly sales targets developing new business leads and opportunities through direct mail, phone calls and promotional offers to convert intention to sales. •… Show more Engaged employees to participate in the wellness facility, achieving high participation rates and customising training and education plans for differing lifestyles and transitions. • Sold services effectively to employees, assessing what was required for individual circumstances, and finding the best fit. • Consistently achieved monthly sales targets developing new business leads and opportunities through direct mail, phone calls and promotional offers to convert intention to sales. • Produced and applied a customer service strategy to retain current clients and strains of revenue, while opening the scope of the business and widening customer reach. Show less

Personal Trainer

• Mar 2014 - Apr 2016

Led personal training in one of Dubai's leading training facilities, attracting more than 100 personal training sessions per month and consistently reaching individual and team sales targets. • Worked closely with individuals to conduct in-depth consultations, defining the needs of clients and identifying fitness goals, while considering medical conditions and restrictions within the programme plan. • Motivated clients to work to challenging but realistic fitness goals, providing one to… Show more Led personal training in one of Dubai's leading training facilities, attracting more than 100 personal training sessions per month and consistently reaching individual and team sales targets. • Worked closely with individuals to conduct in-depth consultations, defining the needs of clients and identifying fitness goals, while considering medical conditions and restrictions within the programme plan. • Motivated clients to work to challenging but realistic fitness goals, providing one to one tuition and adapting programmes where required to adapt to injuries and new targets. • Organised group sessions and events to encourage collective participation, build the business network, expose the brand and increase scope of activity. Show less Led personal training in one of Dubai's leading training facilities, attracting more than 100 personal training sessions per month and consistently reaching individual and team sales targets. • Worked closely with individuals to conduct in-depth consultations, defining the needs of clients and identifying fitness goals, while considering medical conditions and restrictions within the programme plan. • Motivated clients to work to challenging but realistic fitness goals, providing one to… Show more Led personal training in one of Dubai's leading training facilities, attracting more than 100 personal training sessions per month and consistently reaching individual and team sales targets. • Worked closely with individuals to conduct in-depth consultations, defining the needs of clients and identifying fitness goals, while considering medical conditions and restrictions within the programme plan. • Motivated clients to work to challenging but realistic fitness goals, providing one to one tuition and adapting programmes where required to adapt to injuries and new targets. • Organised group sessions and events to encourage collective participation, build the business network, expose the brand and increase scope of activity. Show less

Infrastructure Manager

• May 2013 - Feb 2014

Ensured the safety of all workers & members of the public while managing road construction sites, applying stringent safety standards for road construction crews, while adhering to governmental and organisational policies and procedures. Continually assessed progress to verify the operational requirements of 6 individuals onsite, ensuring performance met with schedules, specifications, company objectives and customer needs. • Developed and nurtured lasting relationships across multiple… Show more Ensured the safety of all workers & members of the public while managing road construction sites, applying stringent safety standards for road construction crews, while adhering to governmental and organisational policies and procedures. Continually assessed progress to verify the operational requirements of 6 individuals onsite, ensuring performance met with schedules, specifications, company objectives and customer needs. • Developed and nurtured lasting relationships across multiple functions, adapting operational strategies to meet the needs of different sites and clients. Show less Ensured the safety of all workers & members of the public while managing road construction sites, applying stringent safety standards for road construction crews, while adhering to governmental and organisational policies and procedures. Continually assessed progress to verify the operational requirements of 6 individuals onsite, ensuring performance met with schedules, specifications, company objectives and customer needs. • Developed and nurtured lasting relationships across multiple… Show more Ensured the safety of all workers & members of the public while managing road construction sites, applying stringent safety standards for road construction crews, while adhering to governmental and organisational policies and procedures. Continually assessed progress to verify the operational requirements of 6 individuals onsite, ensuring performance met with schedules, specifications, company objectives and customer needs. • Developed and nurtured lasting relationships across multiple functions, adapting operational strategies to meet the needs of different sites and clients. Show less

Senior Fund Administrator

• Dec 2010 - Oct 2012

Completing valuations for up to 6 mutual funds servicing several clients simultaneously, reviewing and processing information and transactions linked to mutual funds. • Processed subscriptions and redemptions, as well as analysis linked to the performance variance of financial instruments and adhering to strict industry protocols. • Coordinated multiple software programmes to process transactions, monitor performance and analyse reports, creating a consolidated approach to client… Show more Completing valuations for up to 6 mutual funds servicing several clients simultaneously, reviewing and processing information and transactions linked to mutual funds. • Processed subscriptions and redemptions, as well as analysis linked to the performance variance of financial instruments and adhering to strict industry protocols. • Coordinated multiple software programmes to process transactions, monitor performance and analyse reports, creating a consolidated approach to client relations. Show less Completing valuations for up to 6 mutual funds servicing several clients simultaneously, reviewing and processing information and transactions linked to mutual funds. • Processed subscriptions and redemptions, as well as analysis linked to the performance variance of financial instruments and adhering to strict industry protocols. • Coordinated multiple software programmes to process transactions, monitor performance and analyse reports, creating a consolidated approach to client… Show more Completing valuations for up to 6 mutual funds servicing several clients simultaneously, reviewing and processing information and transactions linked to mutual funds. • Processed subscriptions and redemptions, as well as analysis linked to the performance variance of financial instruments and adhering to strict industry protocols. • Coordinated multiple software programmes to process transactions, monitor performance and analyse reports, creating a consolidated approach to client relations. Show less