Experience

Company of Cooks

• Hospitality
• 100 - 200 Employee

• Event Operations Manager

  • Jul 2011 - Present

  Responsibility for ensuring the preparation and smooth running of catering events ranging from wedding receptions to events such as the BAFTAs at our four main venues, comprising of; The National Portrait Gallery, Southbank Centre, The Royal Academy and The Royal Opera House. The main aim of my role is to always ensure we provide a professional service to our customers, exceed their expectations where possible, whilst adhering to our company’s standards, policies and procedures.My duties include: • Overseeing and ensuring that the service of food and drinks runs as smoothly and professionally as possible, as per the customer requirements.• Ensuring rooms are prepared correctly and on time, as per Event Standards.• Ensuring all company and client stock is returned to a safe designated locked space ready for collection.• Resourcing.• Liaising with other managers and directors when required to ensure their requests or needs are met.• Operational planning• Staff briefings• Ensuring all preparation meets Health & Safety Regulations• Completion and return of time sheets• Stock taking• Ensure company standards of uniform and presentation are being met at all times.• Liaising with other departments as and when required. Show less

• Event Operations Manager

  • Jul 2011 - Jul 2011


Lodge Catering
• United Kingdom
• Hospitality
• 1 - 100 Employee
• General Caterer

  • Jul 2010 - Jul 2011


Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Promoter

  • Apr 2005 - Jul 2010

  Distribution of promotional materials for various events. Also during this time, I completed the first year of a British Sign Language course. Distribution of promotional materials for various events. Also during this time, I completed the first year of a British Sign Language course.



JW Marriott Grosvenor House London

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Lifestyle Consultant

  • Mar 2001 - Sep 2005

  My duties included: • Welcoming guests to the club and attending to their needs on an individual basis. • Coordinating appointments for therapies and personal training. • Organising and conducting club tours to promote membership sales. • Handling membership queries and processing applications. • In charge of retail stocks (managing – buying, selling and promoting). • Maintaining the pool and spas and ensuring maintenance requests are made and followed up. • Pool life guarding duties, paying particular attention to vulnerable groups. • Ensuring the general tidiness of the club and kept in great presentation at all times. • Ensuring professionalism in dealing with clients’ queries. Show less



PBH Recruitment Limited

• Product Promoter

  • Mar 2005 - Jul 2005

  My duties included: • Promoting products such as Lacoste, Boss & Prada • Giving detailed information about the products to customers • Delivered a high level of customer service at all times • Packing gift sets • Giving general store information to customer My duties included: • Promoting products such as Lacoste, Boss & Prada • Giving detailed information about the products to customers • Delivered a high level of customer service at all times • Packing gift sets • Giving general store information to customer