Experience

Group Gear Limited

• United Kingdom
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Sales Supervisor

  • Jan 2016 - Present

  Sales Manager/Supervisor with a proven track record of exceeding employer expectations across diverse industries. A large part of my role is lead generation talking to people of all walks of life & finding out the best solution I can offer to there particular needs. I would consider myself to be an excellent listener, with an ability to identify customer requirements. I supervise a small sales team who consistently hot both individual & team targets set for them, responsible for training & coaching all sales adviser's we employ, with both one2one & individual focus. Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales. Excellent product/industry knowledge & I firmly believe this gives me an edge in reaching my career goals. Comfortable working on my own or as part of or running a large sales team, I firmly believe in leading by example in terms of hitting & exceeding my targets. In my spare time I enjoy fishing, football & golf as well as spending time with family & friends.



Group Gear Limited

• United Kingdom
• Computer Hardware Manufacturing
• 1 - 100 Employee

• Sales Executive

  • Apr 2011 - May 2015

  Since joining Group Gear I have grown my area month on month & brought on board some very lucrative accounts, & have also helped my colleagues bring on board some excellent new customers. My role includes - -Establish and develop relationships through ongoing contact and support - Ensure customer retention through excellent contact management and a focus on the customer experience - Generate leads and opportunities from a set account base & other sources. - Understand the product landscape of each customer and their business needs - Meet monthly set targets - Improve customer satisfaction and the overall experience Skilled in achieving goals and limiting financial exposure. - Excellent product knowledge & industry know how. - Keep in contact with new products in the marketplace by attending trade shows etc. - General overseeing of the day to day running of the sales office, helping with training & one 2 one coaching.



Advent Computer Training

• Sales Manager

  • Feb 2008 - May 2010

  In charge of a sales force of 50 people, charged with maintaining smooth day to day running of the business & exceeding any targets set for myself, the team & the department as a whole Maintaining a good relationship with Call Center & Ops Manager to ensure system smoothness & limit down town, responsible for coaching & development of the sales team & my assistant Team Leaders - also filled in for the Call Center manager on several occasions in there absence. This role helped me grow in confidence & really improved my sales & overall confidence levels. Also got a good insight into overall business management. • Excellent interpersonal, communication and diplomacy skills. Ability to influence at all levels. Strong negotiator with first class relationship-building skills. • Team player with proven ability to work on own initiative. • Committed team management, leadership and motivational skills. • Funding appraisal and budget management. • Provides imaginative yet practical solutions to complex challenges. • Results orientated. Creative and innovative. • Flexible and systematic. Conscientious, motivated, energetic and reliable.



The AA

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Service Delivery - Area Manager

  • Dec 2001 - Jun 2006

  In charge of a large portion of the country & maintaining service levels & overall good customer service. Looking after both breakdown & recovery vehicles In charge of a large portion of the country & maintaining service levels & overall good customer service. Looking after both breakdown & recovery vehicles