Experience

WorkersCompensation.com

• United States
• Information Services
• 1 - 100 Employee

• Director Of Business Development

  • Feb 2019 - Present



Evans Claims Consulting

• Professional Claims Consultant

  • Jan 2017 - Feb 2019

  Provided subject-matter expert consultation to Risk managers, claims professionals, business owners, employers, insurance agencies, agents etc. and others who have special issues or problems with any premium producing area of a workers' compensation policy.Innovative and motivated consultant who under general direction with a high-level of autonomy, used extensive knowledge and skills obtained both occupationally and educationally in decreasing overall workers' compensation costs.Devises jurisdictional strategies to reduce workers' compensation insurance costs by working with the client/customer directly while identifying areas of concern.



Hulcher Services

• Transportation/Trucking/Railroad
• 200 - 300 Employee

• Corporate Workers' Compensation Manager

  • Aug 2012 - Apr 2016

  Rendered Risk managerial oversight of the company’s comprehensive workers' compensation program. Oversight also included company's auto liability and general liability matters. Decreased company's EMR from 1.17 to .53 yielding $2M in program savings.Worked in conjunction with company's (38) United States Divisions as well as Canada and Mexico's Safety professionals, Human Resources representatives, corporate staff and panel attorneys to ensure compliance of company's established policies and procedures.Ensured total compliance with established state jurisdictional workers' compensation regulations while leveraging key company quality-assurance standards. Reduced workers' compensation litigation expenses 57%.Implemented and aggressively managed company's workers' compensation claims including claims monitoring, reporting, and strategizing with departments regarding claim litigation, claim follow-up and resolution. Yielded a 65% reduction in Claims Expense as a Percentage of Revenue.Devised, implemented and aggressively managed company's comprehensive Return-To-Work program. Incorporated modified work options and improved the RTW ratio from the low 25% range to 96%.Served as company's liaison between Claims Administrator, Brokerage and Business Unit management.



ServiceMaster

• United States
• Construction

• Regional Workers' Compensation Manager

  • Apr 2007 - Apr 2012

  A $3.2B company that provide services to residential and commercial markets through such brands as TruGreen, Terminix, American HomeShield, MerryMaids, Furniture Medic, SM Clean.Responsible for rendering direct Risk oversight of (15) jurisdictions of the company's national comprehensive workers' compensation program. Reduced and controlled all costs associated yielding savings of $15M during (5) year tenure.Transcended all major business units with the specified region, to ensure overall compliance by extending extensive consultation and expertise.Streamlined company's Return-To-Work Program, Claims Review and Pension Unit programs. Collaborated in conjunction with company's Business Unit Operations, Safety Management, Claims Administrator, Human Resources, LOA and ADA representatives, Corporate Legal, staff and panel attorneys, etc. to ensure adherence of established policy and procedures.Coordinated and participated in quarterly claims review periodic meetings with Claims Administrator and Business Units to discuss and report on open workers' compensation claim, return-to-work progress/opportunity, large settlements, Hearings and develop plans of actions towards claims closure.



CNA Insurance

• United States
• Insurance
• 700 & Above Employee

• Senior Claims Specialist

  • Oct 2006 - Apr 2007

  Responsibilities included investigating, negotiating and evaluating high-exposure workers' compensation claims in accordance with Corporate philosophy and quality-assurance standards. Responsibilities included investigating, negotiating and evaluating high-exposure workers' compensation claims in accordance with Corporate philosophy and quality-assurance standards.



AIG

• Egypt
• Oil and Gas
• 1 - 100 Employee

• Senior Claims Specialist

  • Nov 2005 - Oct 2006

  Investigated, evaluated and negotiated high-exposure claims to determine compensability via Corporate claims philosophy and quality-assurance standards. Investigated, evaluated and negotiated high-exposure claims to determine compensability via Corporate claims philosophy and quality-assurance standards.



Sedgwick

• Insurance
• 700 & Above Employee

• Senior Claims Examiner III

  • Apr 2002 - Nov 2005

  Responsibilities included investigating and analyzing complex workers' compensation claims to determine compensability; worked with high-exposure claims which involved litigation, subrogation and vocational rehabilitation. Responsibilities included investigating and analyzing complex workers' compensation claims to determine compensability; worked with high-exposure claims which involved litigation, subrogation and vocational rehabilitation.



LWCC - Louisiana Workers'​ Compensation Corporation

• Senior Claims Representative and Provider Relations Representative

  • Jun 1993 - Mar 2002

  Responsibilities included investigating large, complex claims, utilizing sound claims-handling techniques in accordance with company claim philosophy and quality-assurance standards, represented the company in mediations, motion hearings, trials, and served as an expert witness testifying at trials.Co-created managed care PPO entitled: OMNET Responsibilities included investigating large, complex claims, utilizing sound claims-handling techniques in accordance with company claim philosophy and quality-assurance standards, represented the company in mediations, motion hearings, trials, and served as an expert witness testifying at trials.Co-created managed care PPO entitled: OMNET