Darren Eam
Software Engineer in Test at Kixie- Claim this Profile
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Bio
Brix Joshua Tanhueco
Darren is an excellent programmer and even better team member. I’ve worked with Darren through numerous technical projects and he’s always a vital member to the team and excellent communicator. Darren’s vast knowledge in OOP concepts and collaborative attitude encouraged our team to overcome even the hardest of obstacles. I am eager to see what he does next!
Brix Joshua Tanhueco
Darren is an excellent programmer and even better team member. I’ve worked with Darren through numerous technical projects and he’s always a vital member to the team and excellent communicator. Darren’s vast knowledge in OOP concepts and collaborative attitude encouraged our team to overcome even the hardest of obstacles. I am eager to see what he does next!
Brix Joshua Tanhueco
Darren is an excellent programmer and even better team member. I’ve worked with Darren through numerous technical projects and he’s always a vital member to the team and excellent communicator. Darren’s vast knowledge in OOP concepts and collaborative attitude encouraged our team to overcome even the hardest of obstacles. I am eager to see what he does next!
Brix Joshua Tanhueco
Darren is an excellent programmer and even better team member. I’ve worked with Darren through numerous technical projects and he’s always a vital member to the team and excellent communicator. Darren’s vast knowledge in OOP concepts and collaborative attitude encouraged our team to overcome even the hardest of obstacles. I am eager to see what he does next!
Credentials
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HubSpot Marketing Software Certified
HubSpot AcademyMay, 2022- Oct, 2024 -
Hubspot Reporting Certified
HubSpot AcademyMay, 2022- Oct, 2024 -
HubSpot Sales Software Certified
HubSpot AcademyApr, 2022- Oct, 2024
Experience
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Kixie
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United States
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Software Development
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1 - 100 Employee
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Software Engineer in Test
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Apr 2023 - Present
- Develop fully automated testing scripts using Typescript/Node and Jest/Puppeteer, which are deployed via Docker to continuously test our products around the clock in separate environments. - Re-engineered data pipelines that I had built in my previous role, moving from an iPaaS solution to a Node.js solution. Increased efficiency of the nightly data sync by up to ~89%. Actively maintained these pipelines as the internal feature owner.
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Solutions Engineer
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Apr 2022 - Apr 2023
Kixie is the leading sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs.- Teamed up with Sales and Customer Success teams to drive revenue and growth, by serving as the main technical point of contact for many different accounts. Provided consultation sessions to clients regarding best software practices and solutions. Consistently went above and beyond for clients to ensure success on all fronts.- Design and develop automations/integrations using different technologies (iPaaS providers, AWS, etc.) for prospective and existing clients, catering our product to client-specific use cases. Thoroughly demonstrated these automations/integrations to a wide range of audiences; from C-suite executives, to their end users. This ultimately increased revenue (via new sales and upsells) by making Kixie and our services more valuable.- Spearheaded various operations automation projects to increase efficiency across the Sales and CS departments. Constructed ETL data pipelines for an internal CRM sync, supporting data integrity across our tech stack. - Create thorough documentation for a wide span of topics, ranging from solutions built for specific customers' use cases, to internal technical documentation. Effectively validated and communicate bugs/enhancement requests to the product and development team. Show less
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MeridianLink
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United States
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Software Development
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400 - 500 Employee
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Software Support Analyst
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Nov 2020 - Feb 2022
MeridianLink is a B2B SaaS company that provides loan/account origination solutions to banks and credit unions of varying sizes. - Served as the primary link between clients (credit unions and banks) and the rest of the company (IT, Development, etc.) - Supported high volume of clients by educating them about software capabilities and advocating for enhancements that could improve products. Occasionally collaborated with external integration partners to identify and resolve issues. - Led meetings regarding technical issues with both technical and non-technical audiences, discussing configurations and possible business options that best suited our clients’ needs. - Served as a VPN SME, troubleshooting client connection issues with IT departments. Familiarized with networking concepts in the process (NATs, VPN configurations, whitelisting, etc.) Show less
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University of California, Santa Cruz
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United States
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Higher Education
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700 & Above Employee
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LSS Tutor
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Jan 2019 - Mar 2020
Tutor for CS courses at UCSC, under the school's Learning Support Services (LSS) department. Held drop-in and appointment based sessions for Computational Models and Data Structures courses. Helped students develop more efficient and effective study habits, as well as clear up any questions that arise throughout the course. Tutor for CS courses at UCSC, under the school's Learning Support Services (LSS) department. Held drop-in and appointment based sessions for Computational Models and Data Structures courses. Helped students develop more efficient and effective study habits, as well as clear up any questions that arise throughout the course.
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Education
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2016 - 2020
University of California, Santa Cruz
Bachelor of Science - BS, Computer Science
Community
