Operations Manager - Scientific Assets/Life Safety Systems

• Jul 2015 - Present

R&D Operations Manager - Sodexo

• Oct 2012 - Jul 2015

Accountabilities and Responsbilities are identical to those of Asset Manager for AstraZeneca Accountabilities and Responsbilities are identical to those of Asset Manager for AstraZeneca

Asset Manager - CAMPUS

• Aug 2011 - Oct 2012

Ensure compliance with all relevant statutory and regulatory obligations for Asset Management, ensuring competence and performance of internal and external resources (Hard Service Provider) and maintain assurance of compliance for assets.Accountable cost centre manager for the Hard Services/Civil infrastructure.Accountable for service delivery for all aspects of Asset Maintenance in the Campus Area, developing and managing professional client retention with local customers to ensure high level of customer satisfaction and service delivery improvement initiatives. Responsible for the Hard Services budget and capital demand for the Campus Area, ensuring accurate budget forecasting, whilst driving value.Campus Area Duty holder for all Hard Services, ensuring continued SHE compliance and completion of inspection remedials.Accountable for all engineering SHE/GMP compliance in the area. Working with the asset coordinator to ensure local SHE tours, job freeze audits, SHE/GMP investigations and SSOW audits are in place and completed.Responsible for building management SHE activities, such as fire safety systems, SSOW, BOSHE, environmental risk assessments and accurate asset information.Lead the implementation of maintenance best practice techniques in the Campus Area, including maintenance excellence processes.Implement site service or process improvement initiatives, such Asset Life Cycle Management. Accountable to develop and oversee delivery of the energy improvement plan for the Campus Area.Responsible for the adherence of the Asset management Service Level Agreement whilst driving supplier performance improvement in the Campus Area. Show less

Soft Service Delivery Manager

• Jan 2009 - Aug 2011

• Responsible for the day-to-day delivery of Soft Services via 3rd Party Suppliers whilst managing the contract at site level (Macclesfield -Operations and Alderley Park - Global R&D).• Accountable for developing and owning the service standard, specification and strategy across the UK for a designated number of services• Manage and develop internal and external relationships (SRM/CRM) to ensure the designated service strategy/delivery meets the needs of the customers and the AZ business.• Responsible for leading site local operational reviews with Service providers and resolve issues locally.• Effectively use interactive communication skills in order to negotiate, persuade and influence others on effective service provision and service delivery.• Measure and monitor soft services provision using appropriate measures/metrics (KPIs) across Cheshire, thereby continually assessing the service provider and recommending where strategic changes are necessary. Show less

Cheshire Logistics Manager

• Jan 2007 - Jan 2009

•Responsible for the delivery of a cross functional teams in following functions: Waste, Logistics, UK Moves & Global Sample Dispatch of compounds.•Direct man-management of 4 Cheshire based teams (~45 employees) to ensure business requirements are met in a safe, efficient and customer-focused manner. •Direct management of various Logistic Service professionals and service provider organisations to achieve high standards of professionalism to deliver agreed objectives. •Direct budget management responsibility £5.5m.•Motivation and development of the teams, including ensuring that an appropriate knowledge base/expertise is developed and maintained within the team.•Identify potential talent within the team and support the development of this talent to contribute to the future success of Facility Management Show less