Darren JohnHope, RPH
Clinical Pharmacist at Freedom Fertility Pharmacy- Claim this Profile
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Bio
Credentials
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Basic Life Support (BLS)
American Red Cross -
Immunization Certification
American Pharmacists Association -
Registered Pharmacist
Commonwealth of Massachusetts -
Registered Pharmacist
State of New Hampshire
Experience
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Freedom Fertility Pharmacy
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United States
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Pharmaceutical Manufacturing
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100 - 200 Employee
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Clinical Pharmacist
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2021 - Present
Recruited to support patients within a specialty pharmacy setting • Improved workflow by creating two specialized teams and reorganizing the daily staff schedule • Increased team communication by weekly team huddles Recruited to support patients within a specialty pharmacy setting • Improved workflow by creating two specialized teams and reorganizing the daily staff schedule • Increased team communication by weekly team huddles
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Walgreens Boots Alliance
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Staff Pharmacist
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2020 - 2020
Recruited to support a high-volume store (2,000+ prescriptions/weekly) in the district’s busiest locations • Optimized workflow by implementing competitor best practices • Improved employee satisfaction by providing immediate and constructive feedback Recruited to support a high-volume store (2,000+ prescriptions/weekly) in the district’s busiest locations • Optimized workflow by implementing competitor best practices • Improved employee satisfaction by providing immediate and constructive feedback
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CVS Health
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Pharmacy Manager
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2015 - 2020
Managed the pharmacy team in a high volume 24/7 store (5,000+ prescriptions/weekly) in the district’s busiest location• Reduced patient turnover by 25% by developing personalized relationships with patients• Increased script count by 20% leveraging and coordinating presentation reminder program • Drove an increase in traffic to stores by 18% through the introduction of community immunization clinics and a Brown Bag Program in partnership with local businesses and colleges, Police, Fire, and Schools• Improved customer service and NPS scores by 44% by focusing on employee engagement and accountability• Administered influenza, pneumonia, Zostavax, HPV, and Tdap vaccines
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Pharmacy Manager
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2010 - 2015
• Increased employee engagement by 15% through the introduction of team competitions aligned with store metrics• Accelerated employee proficiency incorporating mandatory 2-hour station changes into a daily routine• Elevated the pharmacy from challenged to excellent by organizing the team around core metrics and implementation of several action plans
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Pharmacy Manager
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2006 - 2010
• Aligned pharmacy team with company expectations by fostering “the shadow of the leader” method of leadership• Streamlined workflow by reorganizing pharmacy space based on best practice• Launched a health promotion program to showcase monthly local alternative medicine businesses
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Pharmacy Manager
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2004 - 2006
• Strengthened relationships with healthcare professionals by coordinating “meet and greet” sessions at local doctor offices• Reduced company loss by 5% through the implementation of a monthly medication returns process for reimbursement
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Staff Pharmacist
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2000 - 2004
• Spearheaded the success of the newly formed “ReadyFill” program as the pilot store• Tracked metrics that were critical to the overall success of the business in collaboration with the pharmacy manager
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Education
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Massachusetts College of Pharmacy and Health Sciences
Bachelor of Science - BS, Pharmaceutical Sciences
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