Darrell Davis
Project Manager at Tempus Technologies, Inc- Claim this Profile
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Bio
Jessica Carson
It is with great pleasure to highly recommend Darrell Davis to any team or organization. As colleagues for over 15 years, his quality of work was stellar. His work directly impacted my Support team. I was always impressed by his product knowledge, quality output, dependability, excellent customer service and patience. His tasks included but were not limited to onsite and remote training, implementation, and moderate support for new and existing clients. He primarily worked with our top revenue customers. He would easily establish a good rapport on each encounter. Clients would often request to work with him again for their new implementation. I could always count on Darrell to go above and beyond and provide world class service and support. For example, he was very influential in saving a large account from canceling where others had failed. I have no doubt that Darrell will make a strong addition to your organization.
Michael Cotten
It is my pleasure to recommend without reservation, Darrell Davis as a strong IT professional. I have known Darrell for over 20 years during which time we worked together at Televox as Implementation Specialists. Darrell has a great work ethic and phenomenal attitude-- very positive and well-focused on completing business objectives. He is always willing to take the initiative and lead projects to resolution. He is confident, devoted, and exhibits great abilities in critical thinking and problem-solving. Darrell is a diligent quick study with excellent written and verbal skills and is well versed in contemporary enterprise hardware and software technology.
Jessica Carson
It is with great pleasure to highly recommend Darrell Davis to any team or organization. As colleagues for over 15 years, his quality of work was stellar. His work directly impacted my Support team. I was always impressed by his product knowledge, quality output, dependability, excellent customer service and patience. His tasks included but were not limited to onsite and remote training, implementation, and moderate support for new and existing clients. He primarily worked with our top revenue customers. He would easily establish a good rapport on each encounter. Clients would often request to work with him again for their new implementation. I could always count on Darrell to go above and beyond and provide world class service and support. For example, he was very influential in saving a large account from canceling where others had failed. I have no doubt that Darrell will make a strong addition to your organization.
Michael Cotten
It is my pleasure to recommend without reservation, Darrell Davis as a strong IT professional. I have known Darrell for over 20 years during which time we worked together at Televox as Implementation Specialists. Darrell has a great work ethic and phenomenal attitude-- very positive and well-focused on completing business objectives. He is always willing to take the initiative and lead projects to resolution. He is confident, devoted, and exhibits great abilities in critical thinking and problem-solving. Darrell is a diligent quick study with excellent written and verbal skills and is well versed in contemporary enterprise hardware and software technology.
Jessica Carson
It is with great pleasure to highly recommend Darrell Davis to any team or organization. As colleagues for over 15 years, his quality of work was stellar. His work directly impacted my Support team. I was always impressed by his product knowledge, quality output, dependability, excellent customer service and patience. His tasks included but were not limited to onsite and remote training, implementation, and moderate support for new and existing clients. He primarily worked with our top revenue customers. He would easily establish a good rapport on each encounter. Clients would often request to work with him again for their new implementation. I could always count on Darrell to go above and beyond and provide world class service and support. For example, he was very influential in saving a large account from canceling where others had failed. I have no doubt that Darrell will make a strong addition to your organization.
Michael Cotten
It is my pleasure to recommend without reservation, Darrell Davis as a strong IT professional. I have known Darrell for over 20 years during which time we worked together at Televox as Implementation Specialists. Darrell has a great work ethic and phenomenal attitude-- very positive and well-focused on completing business objectives. He is always willing to take the initiative and lead projects to resolution. He is confident, devoted, and exhibits great abilities in critical thinking and problem-solving. Darrell is a diligent quick study with excellent written and verbal skills and is well versed in contemporary enterprise hardware and software technology.
Jessica Carson
It is with great pleasure to highly recommend Darrell Davis to any team or organization. As colleagues for over 15 years, his quality of work was stellar. His work directly impacted my Support team. I was always impressed by his product knowledge, quality output, dependability, excellent customer service and patience. His tasks included but were not limited to onsite and remote training, implementation, and moderate support for new and existing clients. He primarily worked with our top revenue customers. He would easily establish a good rapport on each encounter. Clients would often request to work with him again for their new implementation. I could always count on Darrell to go above and beyond and provide world class service and support. For example, he was very influential in saving a large account from canceling where others had failed. I have no doubt that Darrell will make a strong addition to your organization.
Michael Cotten
It is my pleasure to recommend without reservation, Darrell Davis as a strong IT professional. I have known Darrell for over 20 years during which time we worked together at Televox as Implementation Specialists. Darrell has a great work ethic and phenomenal attitude-- very positive and well-focused on completing business objectives. He is always willing to take the initiative and lead projects to resolution. He is confident, devoted, and exhibits great abilities in critical thinking and problem-solving. Darrell is a diligent quick study with excellent written and verbal skills and is well versed in contemporary enterprise hardware and software technology.
Experience
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Tempus Technologies, Inc
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United States
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Software Development
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100 - 200 Employee
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Project Manager
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Sep 2019 - Present
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West -- TeleVox Solutions
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Project Coordinator / Enterprise Implementation Specialist
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Jun 2001 - Jul 2019
• Effectively work towards and ensure the successful implementation of the Housecalls platform, successfully implementing over 1,500+ software installations, including 500+ larger healthcare facilities• Successfully worked with over 2,000 customers to understand their unique business processes and requirements and make sure their needs are met in the implementation• Consistently appointed to address and resolve top tier customer concerns, resulting in high retention of troubled customer accounts• Repeatedly recognized for providing superior customer service during the implementation process, resulting in increased customer appreciation acknowledgements and customer service ratings • Manage the training and workflow process for the implementation of various West\Televox applications• Executes on defined practice workflow, implementation checklists and end user training, resulting in efficient roll outs and implementations.• Followed over 1,000+ customer training plans and implementation checklists, while accessing user abilities and customizing training to fit their specific needs.• Effectively works with internal teams and consistently offers new and innovative ideas, while offering a high level of engagement and support• Successfully support customers during implementation both remotely and onsite, ensuring both project goals and established time lines are met.• Provides implementation change management support of the Housecalls system from large healthcare facilities to single provider practices.• Effectively communicates and works closely with customers to ensure alignment on timeline and expectations of go live• Succinctly works with clients on internal testing and evaluate if expected results are delivered, while providing adaptability to effectively adjust and accommodate any requested changes• Schedule and track meetings, provide status reports and other documentation to project leaders to ensure proper project completion
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Inchcape Shipping Services
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United Kingdom
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Network Administrator
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Feb 2001 - Jul 2002
• Managed tape backups units, file servers, switches, CISCO equipment, and additional devices.• Updated systems by installing memory upgrades and additional fixed storage space.• Developed system configurations with memory optimization for various PC’s on network. • Managed tape backups units, file servers, switches, CISCO equipment, and additional devices.• Updated systems by installing memory upgrades and additional fixed storage space.• Developed system configurations with memory optimization for various PC’s on network.
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Community
