Darrell Ramos

Project Manager at ITBS Information Technology Business Solutions Corporation
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Contact Information
us****@****om
(386) 825-5501
Location
Philippines, PH

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Experience

    • Philippines
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Manager
      • Sep 2018 - Present

      My role has a Project Manager is in charge for overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of a project. Roles and Responsibilities The role of the project manager encompasses many activities including: • Planning and Defining Scope • Activity Planning and Sequencing • Resource Planning • Developing Schedules • Time Estimating • Cost Estimating • Developing a Budget • Documentation • Creating Charts and Schedules • Risk Analysis • Managing Risks and Issues • Monitoring and Reporting Progress • Team Leadership • Strategic Influencing • Working with Vendors • Business Partnering • Controlling Quality • Benefits Realization Show less

    • Mexico
    • Advertising Services
    • 1 - 100 Employee
    • I.T Head
      • Jul 2018 - Sep 2018

      Job Responsibilities 1. Managing information technology and computer systems 2. Controlling and evaluating IT and electronic data operations 3. Managing IT staff 4. Plan, organize, control and evaluate IT and electronic data operations 5. Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance 6. Design, develop, implement and coordinate systems, policies and procedures 7. Ensure security of data, network access and backup systems 8. Act in alignment with user needs and system functionality to contribute to organizational policy 9. Identify problematic areas and implement strategic solutions in time 10. Audit systems and assess their outcomes Preserve assets, information security and control structures 11. Handle annual budget and ensure cost effectiveness Show less

    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • IT Support Staff
      • Nov 2017 - Jun 2018

      DUTIES & RESPONSIBILITIES I.T Support Staff 1. Install and configure computer hardware operating systems and applications 2. Install and support CCTV system 3. Monitor and maintain computer systems and networks of an organization 4. Troubleshoot system and network problems, diagnosing and solving hardware or software faults 5. Evaluate and analyze issues of our agents and provide troubleshooting. 6. Network IP addressing, IPv4 / IPv6·Managing DNS server, Remote Desktop services 7. Installing/configuration on a computer network (LAN / WLAN) to all its offices. 8. Assist agents to connect their user credentials on SIP Phone Like Zoiper and Xlite 9. Assist agents for headset, computer and internet problems 10. Assist operations dept. To find new supplier of computer pheriperals Show less

    • Jr. Product in Charge - TOA BGM/PA
      • Oct 2010 - Oct 2017

      DUTIES & RESPONSIBILITIES1. Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements like TOA Background Music and Public Address System. Provides product or equipment technical and engineering information by answering questions and requests.2. Establishes new dealers accounts from Luzon, Visayas, and Mindanao by identifying potential customers; planning and organizing sales call schedule and meeting.3. Maintaining existing, relationships with customers4. Providing pre-sales technical assistance and product education for Dealers5. Managing and interpreting customer requirements6. Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.7. Negotiating and closing sales by agreeing terms and conditions.8. Preparing reports for head office regarding the records and maintaining client contact data9. Maintains professional and technical knowledge by attending educational seminar and training; establishing personal networks. Show less

    • Sales Coordinator for Auxiliary Products
      • Jan 2014 - Dec 2016

      DUTIES & RESPONSIBILITIES1. Handle sales lead from our principal sending proposal and create a new account. Provides product or equipment technical and engineering information by answering questions and requests.2. Establishes new accounts and services accounts by identifying potential customers3. Conduct product presentation to our valued customers4. Monitor sales from product design to implementation5. Maintaining existing, relationships with customers6. Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.7. Negotiating and closing sales by agreeing terms and conditions.8. Preparing reports for head office regarding the records and maintaining client contact data9. Maintains professional and technical knowledge by attending educational seminar and training; establishing personal networks. Show less

    • Technical Support Engineer for Security Products
      • Aug 2011 - Jan 2014

      DUTIES & RESPONSIBILITIES1. Provide technical assistance to product manager in the preparation of plans.2. Conduct product presentation for clients and in-house sales staff.3. Preparation of design proposals, project estimate and system configuration.4. Assist sales engineers, dealers and over the counter sales associates in the system design, configuration as well as equipment price costing.5. Assist and offer technical expertise for in house sales and telephone queries.6. Preparation, update and modify SECURITY product presentations to meet and satisfy customer requirements. 7. Configure, design and promote products for CCTV SECURITY SYSTEM, BACKGROUND MUSIC AND PUBLIC ADDRESS, FIRE ALARM DETECTION SYSTEM, WIRELESS NETWORK RADIO, BIOMETRICS ACCESS CONTROL, INTRUSION AND BURGLAR ALARM SYSTEMS.8. Study competitors product updates and improvements to maintain and promote product competitiveness.9. Attend clerical jobs and other office tasks e.g. preparation of tools and promotional materials necessary for product promotional activities.10. Assist, update and support product specialists, internal and external customers for their needs in evaluating projects design to satisfy system budget allotment.11. Conduct presentation and training of SECURITY products to newly hired Engineers. Show less

    • Jr. Product In Charge for Security System
      • Oct 2010 - Aug 2011

      DUTIES & RESPONSIBILITIES1. Develop and implement company wide marketing plan and strategies for dealers and over the counter sales.2. Identify, train and motivate potential dealers to promote and market SECURITY PRODUCTS.a. Arecont Vision CCTV Security Camerai. Network Video Recorder Integrator Partnersii. Genius Digital Visioniii. ExacqVision Technologiesiv. Nnodal Technology (Shanghai) Co Ltd.b. Secure Eye CCTV Analog System c. Indigo Vision – Complete IP Video Security Solutionsd. Virdi Tech – Fingerprint Identification for Access Controle. BOSCH – Security Management System Enterprise Solution f. Visonic - Wireless Security, Safety, Home control and HealthCare solutions for the residential marketg. TMAS – Text Messaging Alert System 3. Forecast and monitor product movement and identify slow and fast moving items and coordinate with import department for stocks inventory, ordering, status and availability. 4. Maintain harmonious relationship with dealers and clients and schedule visitation to update order status and requirements.5. Conduct product seminars and technical presentation training to dealers and prospect clients.6. Support and help dealers in all their product requirements e.g. proposal, design and system configurations to their prospective clients.7. Support and assist dealers in their request for product availability and delivery of products ordered. Show less

    • Senior Technical Support Engineer - Motorola Enterprise Mobility
      • May 2006 - Oct 2010

      DUTIES & RESPONSIBILITIES 1. Performs presentations and technical demonstration of company products such as o Barcode Scanners o Barcode Printers o Mobile Computer o Card Printers o Wireless Infrastructures o Network Camera o Wireless Broadband Networks o RFID o Connectivity and Plug in Solutions o Consumables (ribbons and label) o Wireless Modem / Data Communication 2. Attends and assist clients for any technical and products concerns. 3. Applicable solutions and support for their configuration problems. 4. Executes products configurations and project set-up based on client needs. 5. Provides technical site survey for Wifi and WLAN connection. 6. To assist our contractors for industrial cabling especially in indoor and outdoor WLAN application. 7. Provide product actual training to clients or end users. 8. Keep abreast of technical developments by attending product provider’s training 9. Representing the organization at trade exhibitions, events and demonstrations; 10. Sending Return Materials Authorization (RMA form) to our clients and principals regarding for product warranty repairs. o For hardware has not covered warranty.  Prepares formal proposal or quotation for spare parts and preventive maintenance contract to client. Show less

Education

  • STI College
    Bachelor of Science in Computer Science, Computer Science
    2005 - 2006
  • Saint Augustine Academy of Pampanga
    Primary / Secondary
    1991 - 2001

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