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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Outside Sales & Certified Field Inspector
      • Feb 2022 - Present

      Charlotte Metro

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Manager, Financial Services Division
      • Jan 2015 - Nov 2021

      Charlotte Metro Partnered with senior leadership to guide strategic planning processes, set business policies, and foster continuous improvement. Directed staff of 60+ cross-functional team members in implementing daily work plans as well as special initiatives. Monitored performance metrics and developed action plans to improve results in portfolio management. Produced comprehensive management reports and fostered continuous improvement planning.

    • Manager, Campus Division
      • 2013 - 2015

      Charlotte Metro Managed workloads and delegated tasks to achieve productivity marks. Led employee reviews, discussed performance metrics, and advised on strategies for elevating outcomes. Created training presentations to build highly capable, confident team, leading workshops on skip tracing, effective negotiation tactics, and utilization of social media channels.

    • Account Manager
      • 2006 - 2013

      Charlotte Metro Engaged directly with contacts to discuss account status and develop plan for remediating delinquencies. Served as conduit between account holders, higher education institutions, and third parties.

    • United Kingdom
    • Advertising Services
    • NR-EMT
      • 2006 - 2006

      Charlotte, North Carolina Area -Provide emergency care and safe transport for patients -Work with Police, Fire and Hospital Personal -Maintain Certifications -Perform essential job functions under fast-paced and high pressure situations

Education

  • University of North Carolina at Charlotte
    Biology, General
    2005 - 2009
  • Seventy-First High School
    2000 - 2004

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