System Engineer

• Jun 2019 - Present

System Engineer

• Nov 2015 - Jun 2019

Windows Systems Adminstrator

• Sep 2011 - Nov 2015

Active Directory administration; Provide Group Policy Management Manages Microsoft Exchange Server 2007 Manage Microsoft Volume License VMWare managed (2 servers on Windows—users CO & Canada—virtual testing for software and applications) then deployed over to VDI environment. Creates and manages user account and distribution/security groups Built and maintains company servers; Managed and maintain Windows Server 2003, 2008 Configured and Deployed workstations/laptop to company personnel; provides technical support to clients using XP Professional, Vista, Windows 7 Provided Windows scripting/automation Troubleshooting Printers, wireless routers, switches, scanners Provided support for Blackberry Services Monitored Hitachi VSP Supports wireless LAN (Cisco) Anti-virus and anti-malware (Symantec) Managed VMware Administration Coordinated with Vendors for Tech Refresh and software management Provided some UNIX administration (Linux, Solaris) as well as Windows 2003, 2008

Help Desk Manager

• Oct 2007 - Jul 2011

Supervises technical team and provides technical support to clients using XP Professional, Vista, Windows 7 Installed and Deployed Windows 7 to over 400 personnel; Manage and maintain over 500 personnel with Windows 7 and Vista operating systems Manage Heat tracking database for helpdesk tickets Responsible for annual Tech Refresh Administer SharePoint Server 2007 Builds and maintains company servers Manages Altiris Server for software deployments and updates Managed Exchange Management Console in Exchange 2007 Creates and manages user account and distribution/security groups Management of Blackberry Enterprise Server and provides support for blackberry device users Administers Cisco Call Manager Console/Unity Voicemail Manages Exchange 2007environment Manages Web Server Supports and manages Symantec Backup Exec 11d, 12 backup and restore systems Manages various software install on a daily basis Configures IIS Coordinates with vendors on pc refreshes and parts replacements Manages inventories on entire company hardware, software and other equipment Provides technical supports Mobile Data Computers (Panasonic tough books) for Fire Engines and Fire trucks Configures and supports Air Link Modems in fire engines/trucks/apparatus Provides technical supports and installs E-route Tracker software for entire Troubleshoots and rebuilds Dell PCs (hardware/software) Supports wireless LAN for (Aruba) Provides technical support for The Woodlands Recreation/Parks and Wildlife/Environmental Services/Aquatics, LAN and wireless Manages and provides technical support at The Woodlands 12 pool locations (wireless) Provides additional support for Windows 2003/2008 server platforms Printers, wireless routers, switches, scanners, cameras, card readers, plotters, etc Administer bluecoat proxy Assist with annual budget for IT Department Responsible for over $200,000 of Computer and related equipment

System Administrator

• Mar 2003 - Sep 2006

Technical lead for implementing and deploying collaborative tools for U.S. Joint Forces Commands (USJFCOM) J9 Directorate (Experimentation and Engineering), the 4 services and our Multinational partners. Implemented and Applied Collaborative Applications; IWS v2x3x, SharePoint (SPS 2000/3) Administered Active Directory/Group Policies Served as Windows Server Administrator (2000/2003) for several major DOD exercises and Events Administered MMC Applied and configured IIS Web services to Collaborative Tool applications Applied IPlanet Web Services to on Windows Based and Solaris Based Collaboration applications Applied SSL Certificates to all assigned servers Trained client personnel on Applications Managed Exchange Server (2003) Implemented and served as Domain Administrator for domain suites Configured RAID Various server builds on Dell 6450/ 6650 Power Edge Cisco Router configuration/Switches/hubs Configured TCP IP Configured DNS Configured IIS Consulted with clients (DOD and Multinational) Provide Technical and Help Desk Support (Remedy ARS) Built and administered 4 Linux and Solaris 8 servers running collaborative applications Served as liaison for with Multinational client network admin personnel for network and firewall requirements and configuration Implemented and designed domain configuration on unclassified and classified networks Uses the STIG process for security and permissions and applies Symantec Norton Antivirus before servers are scanned by network security personnel. Responsible for performing weekly backups for assigned servers Applied Symantec Norton Antivirus before servers are scanned by network security personnel Provided daily/weekly Backups for assigned servers

SSG

• Jan 1991 - Aug 2000