Experience

Louisiana Office of Group Benefits

• United States
• Government Administration
• 1 - 100 Employee

• Group Benefits Analyst

  • Mar 2018 - Present

  • Determines eligibility and updates the plan member record to ensure that claims are paid based upon the most current and accurate eligibility data. • Researches and corrects possible errors pointed out by plan members, the Claims Audit Section, or staff determinations • Prepares material related to provider matters requested by Management in order to inform network providers on policies and procedures relating to plan member benefits • Answers general and in-depth inquiries in regard to member eligibility, health insurance plans and premium information. Show less



L'Auberge Baton Rouge

• United States
• Gambling Facilities and Casinos
• 100 - 200 Employee

• Retail Clerk

  • May 2017 - Mar 2018

  • Delivers exemplary internal and external guest service • Demonstrates money handling and math skills • Facilitates retail sales, including customer assistance and follow-up • Answers general and in-depth inquiries pertaining to the hotel and/or casino • Delivers exemplary internal and external guest service • Demonstrates money handling and math skills • Facilitates retail sales, including customer assistance and follow-up • Answers general and in-depth inquiries pertaining to the hotel and/or casino



Madison Preparatory Academy

• United States
• 1 - 100 Employee

• Substitute Teacher

  • Aug 2016 - Mar 2018

  • Take instructions from school office and lead teacher about handing classroom instruction • Ensure that classroom instruction is handled according to the school’s policies, goals and objectives • Manage student behavior and classroom order • Take instructions from school office and lead teacher about handing classroom instruction • Ensure that classroom instruction is handled according to the school’s policies, goals and objectives • Manage student behavior and classroom order



Clark Atlanta University

• United States
• Higher Education
• 700 & Above Employee

• Peer Teaching Assistant

  • Aug 2014 - May 2016

  • Assisted instructor with administrative tasks • Maintained contact with students throughout school year • Communicated with students individually via e-mail correspondence, phone, etc. • Facilitated study sessions with students • Examined students’ progress by evaluating tests/quizzes and other assignments • Assisted instructor with administrative tasks • Maintained contact with students throughout school year • Communicated with students individually via e-mail correspondence, phone, etc. • Facilitated study sessions with students • Examined students’ progress by evaluating tests/quizzes and other assignments



Teavana

• United States
• Retail
• 300 - 400 Employee

• Barista

  • Jun 2014 - Jul 2014

  • Maintained the store’s beverage needs and provides samples according to recipe specification • Provided a pleasant and friendly experience for all customers and team members • Ensured the tea wall and merchandise shelves were properly stocked, cleaned and organized • Maintained the store’s beverage needs and provides samples according to recipe specification • Provided a pleasant and friendly experience for all customers and team members • Ensured the tea wall and merchandise shelves were properly stocked, cleaned and organized



Happy Hair Salon & Boutique

• Baton Rouge, Louisiana Area

• Receptionist

  • May 2013 - Aug 2013

  • Schedule and confirm clientele appointments • Provide customer service • Expedite checkout process • Schedule and confirm clientele appointments • Provide customer service • Expedite checkout process