Experience

Hollywood Beach Resort Rental Program, LLC

• United States
• Hospitality
• 200 - 300 Employee

• Guest Services Agent

  • Oct 2011 - Present



University Food Services

• Syracuse, New York

• Food handler, Cook

  • Sep 2010 - May 2011

  Developed customer satisfaction survey for dining facility serving over 1500 meals daily. Analyzed survey data to recommend menu changes to dining facility management. Prepared and presented food products for guest consumption. Engaged and interacted with customers to create a positive dining experience. Worked as part of team to develop menu items tailored to accommodate guests with dietary restrictions. Developed customer satisfaction survey for dining facility serving over 1500 meals daily. Analyzed survey data to recommend menu changes to dining facility management. Prepared and presented food products for guest consumption. Engaged and interacted with customers to create a positive dining experience. Worked as part of team to develop menu items tailored to accommodate guests with dietary restrictions.



U. S. Army

• Fort Drum, New York

• Logistics Supervisor

  • Mar 2004 - Jul 2008

  Performed duties as government purchasing agent averaging over $120,000 in cash and credit transactions annually. Maintained supporting documents system used to track contracts and purchases involving government funds. Provided recurring logistical status to senior managers using latest technology software such as Microsoft Excel, PowerPoint, and Minitab. Worked with numerous commercial vendors to ensure goods and services met specified contract requirements. Organized continuous job skills training for 17 supply personnel. Show less



U.S. Army

• Fort Drum, New York

• Logistics Supervisor

  • Dec 2000 - Feb 2004

  Supervised and coordinated requests, receipts, issues, purchases, and general accountability of government property valued in excess of $10 million dollars. Trained and mentored six supply clerks in the performance of their duties. Organized office workflow. Communicated regularly with outside supporting agencies in person and through the use of memorandums, letters, and email. Maintained accountability of government property assigned to section. Supervised and coordinated requests, receipts, issues, purchases, and general accountability of government property valued in excess of $10 million dollars. Trained and mentored six supply clerks in the performance of their duties. Organized office workflow. Communicated regularly with outside supporting agencies in person and through the use of memorandums, letters, and email. Maintained accountability of government property assigned to section.