Experience

QualChoice Health Insurance

• SR. Account Service Representative

  • Jun 2014 - Present

  Currently service Group Health, Dental, and Life accounts. Maintains and expands relationships with all level funded groups. Travels within service territory to assure client satisfaction and conflict resolution. Establish productive and professional relationships with brokers and clients directly to process renewals, claim issues, enrollment issues and initial enrollment as well as billing. Conduct open enrollment meetings for clients and brokers. Works on cross department community… Currently service Group Health, Dental, and Life accounts. Maintains and expands relationships with all level funded groups. Travels within service territory to assure client satisfaction and conflict resolution. Establish productive and professional relationships with brokers and clients directly to process renewals, claim issues, enrollment issues and initial enrollment as well as billing. Conduct open enrollment meetings for clients and brokers. Works on cross department community outreach team for multiple community facing events. Show more Show less



Windstream

• Director of Human Resources

  • Jun 2006 - Jul 2012

  Team leader for group responsible for 401(k) and pension administration. Project leader for pension and health & welfare administration system conversions. Vendor/relationship manager.



Alltel Wireless

• Staff Manager

  • Jul 2000 - Jun 2006

• Benefits Supervisor

  • Feb 1998 - Jul 2000