Darrel Ching

Sales Manager at Sustenir Group
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Contact Information
Location
MY
Languages
  • English Professional working proficiency
  • Bahasa Melayu Professional working proficiency
  • Mandarin Limited working proficiency
  • Cantonese Limited working proficiency
  • Hokkien Elementary proficiency
  • Hakka Elementary proficiency

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Experience

    • Singapore
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Sales Manager
      • Aug 2021 - Present
    • Sales Operation Manager
      • Nov 2020 - Jun 2021
    • Sales Manager
      • Sep 2016 - Nov 2020
    • Sales & Marketing Manager
      • Mar 2015 - Aug 2016

      • Directly responsible for overall Sales Management of all sectors, namely HTO, wholesale, Hotel & restaurant and Cash Sales. • Key account management – AEON, Aeon Big, GCH, Jaya Grocer, Village Grocer, Hero Market, Isetan and other individual accounts. • Payment collections and credit monitoring • Customer servicing and complaints management • Monthly sales reports generation and review • Managing stock balances • Managing stock packing requirements • Managing stock movement and delivery schedule • Responsible in preparation of Sales & Marketing Budget • Monitoring and managing Merchandisers and Sales Executives • Handling advertising, promotions and events • All other administration and coordination

    • Retail
    • 100 - 200 Employee
    • Outlet Manager
      • Aug 2014 - Feb 2015

      •Development & planning of current store and new store opening. •Sales and services monitoring to ensure highest standards are delivered to customers •Day to day operation monitoring •Monitoring and administer staffs welfare and well-being. •Logistics & Resources Management •Development & planning of current store and new store opening. •Sales and services monitoring to ensure highest standards are delivered to customers •Day to day operation monitoring •Monitoring and administer staffs welfare and well-being. •Logistics & Resources Management

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Head of Accommodation and Logistics
      • Jun 2011 - Jul 2014

      •Over-viewing of students accommodation -Allocation of available units. -Sourcing of new accommodation to cater more students. -Maintenance of all Student accommodation. -Owner management. -Cost saving on furniture and electrical goods. -Sales and promotion of student’s accommodation •Control of student ethics & disciplinary staying in accommodation - Random spot checks on accommodation. •Logistics - Ensure efficient running of transport operation. •Department Cost Management - Budgeting and planning to ensure profit and costs are manned efficiently. •Person in-charge for KDU emergencies, health and safety •Committee member for Student Affairs Committee •Committee member for Finance and Procurement Committee •Committee member for Building Facilities, Occupational Health and safety Committee

    • Architecture and Planning
    • 1 - 100 Employee
    • Head of Marketing Domestic Market
      • Jan 2011 - Jun 2011

      •Development & planning of Domestic Market for Limkokwing University.•Roadshows and school visits and courtesy visit to boost student enrolment to Limkokwing University.•Monitoring and administer Marketing staff under Domestic market.•Logistics & Resources Management

    • International Student Service Manager
      • Jul 2009 - Jan 2011

      •Student walk in complains and issues arising that need University help on matters arises. To ensure that all students enquiries are attended to promptly by the staff to meet students highest satisfaction level. Helps eases students with issues and problems giving them a feel at home.•Disciplinary issues & Police casesTackled and handled disciplinary issues such as fighting and arguments in school. Academic disciplinary such as plagiarism etc were reduced. Making sure student understand the law of Malaysia and University’s actions toward disciplinary issues.•Police cases Liaison with Police forces for any student cases arises.•Visa issues Liaison between student and visa department for last minute visa renewals. •Student attendance monitoringTo monitor MIA / Absenteeism of student and work closely with relevant departments on improvement channels.To monitor Student with CGPA lower than 2.00.•ScholarshipInternal and external ScholarshipProvide students with sufficient information on financial assistance / scholarships.•Botswana student Helpdesk Botswana student’s welfare To assist Botswana student in all aspects making them feel at home in the University.Liaising with Botwana government on student issue.•Cross selling of courses.

    • Computer Games
    • 1 - 100 Employee
    • Product Development Executive
      • Dec 2008 - Jun 2009

      • Planning of product to be marketed, Audition and GetAmped. • Ensure smooth operation of assigned product, Audition and GetAmped. • Research and analysis of competitor’s product. • Budget planning for respective product, Audition and GetAmped. • Coordinate event of respective product, Audition and GetAmped. • Planning of product to be marketed, Audition and GetAmped. • Ensure smooth operation of assigned product, Audition and GetAmped. • Research and analysis of competitor’s product. • Budget planning for respective product, Audition and GetAmped. • Coordinate event of respective product, Audition and GetAmped.

    • Senior Brand Development Executive/Consultant
      • Jan 2008 - Dec 2008

      • Identifying New Clients for Company’s services • Research & Development on Ideas for Company’s Proposals, Products & Services • Logistics & Resources Management • Assisting the CEO & Management in all assigned matters • Being a Cheerleader to the Management and team members • Building and Leading Project Teams • Brand Communication & Public Relations • Developing & Monitoring New Sales Channels & Sales Promotions • Innovative and Creative Idea Contributions • Supervising a Group of Brand Development Consultant • Supervising on Ground Event

    • Special Assistant/Coordinator Registry Department
      • Jun 2004 - Dec 2007

      •Overseeing daily operation of department, liaison with the Faculties, various departments and overseas partner Universities.• Helping out Senior Management in daily University’s tasks.• Executive in charge for Registry's Customer Service.• Person in charge for Curtin University programmes liaison in Limkokwing University.• Person in charge for franking machine and courier in Limkokwing.• Person in charge for result receiving from faculties and also result issues solver with faculties.

    • Registry Department Coordinator
      • Oct 2003 - Jun 2004

      • Printing and analyze students results• Preparation for students graduations• Enrolment of new students in the University• Liaison with joint programme Universities on the students status.• Project handled for University is the Graduate Tracer Study, posted by Ministry of Education, Malaysia and Economic Planning Unit in Prime Minister's Department.• This is a study by the Government on the quality of education in Universities and statistics of students employed and unemployed.• Monitoring Administrative Assistant in their daily job task• Monitoring the daily operation of department• Liaison with the Faculties and other overseas partner Universities.• Helping out Registrar on daily tasks.

Education

  • Sunway College
    Associate’s Degree, Information Technology
    1999 - 2001

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