Head of Academic Operations

• Apr 2016 - Present

Over the past few years, I've led the successful transition of my team following a previous restructuring in 2015. I've a strong focus on staff engagement and score consistently above 90% satisfaction in staff surveys.I have designed and implemented multiple process improvements to cater for our dynamic environment and in early 2020, had co-created our Business Continuity Plan which allowed for a seamless transition to online learning with the advent of Covid 19 and resulting building closures. I also led the development of our streamlined online induction programme for new learners, increasing efficiencies and reaching a wider audience.

Part Time Lecturer

• Sep 2015 - Dec 2019

Part time lecturing in Business Information Systems

Academic Systems Manager

• Jun 2015 - Apr 2016

Timetable and Attendance Systems Manager

• Jul 2014 - May 2015

Timetable Manager

• Jul 2013 - Jul 2014

Springboard and ICT Programme Manager

• Oct 2012 - May 2014

Site Agent

• Jan 2005 - Dec 2010

• Managed projects ranging from €100k to €5m in value • Initially employed as Site Clerk, promoted to Site Engineer and subsequently Project Manager • Prepared and presented client presentations and point of contact between client and company • Set out site coordinates, locations, levels and measurements and took concrete samples for testing • Planned and programmed each project in stages from start to finish, making adjustments as necessary • Prepared and implemented construction budgets, devising labour and supply projections • Worked in conjunction with Quantity Surveyors on costs, pricing and controls • Developed a logistics plan for delivery of materials and machinery on-site • Hired skilled labour and checked qualifications, references and H & S certificates • Set targets for daily completion of work and compiled records and weekly projections • Maintained and enforced strong quality control measures, attending target and improvement meetings • Liaised with local authorities and utility companies i.e. ESB, Bord Gais, Eircom and UPC • Conducted risk assessments, method statements and safety reports

Bank Official

• Jan 2004 - Jan 2005

• Worked within various departments of the bank as required • Set up and input direct debits into system • Balanced in-house and branch accounts • Logged or redirected queries at the Branch Support Network call centre • Approved and logged individualised company cheque books prior to print • Attended meetings with Irish Payment Association on payment security • Ad hoc administration duties • Worked within various departments of the bank as required • Set up and input direct debits into system • Balanced in-house and branch accounts • Logged or redirected queries at the Branch Support Network call centre • Approved and logged individualised company cheque books prior to print • Attended meetings with Irish Payment Association on payment security • Ad hoc administration duties

Internship

• May 2001 - Sep 2001

Work Placement as Part of college programme. Work Placement as Part of college programme.