Darragh Flood
Manager, Contracting at Globus family of brands- Claim this Profile
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Bio
Matthew Desira
I was able to develop a strong relationship with Darragh while he was at Destination America. Each year, Darragh and I had to negotiate for our respective companies in interest of establishing our most profitable positions for the upcoming tour seasons. It was always a pleasure dealing with Darragh as I truly appreciated his honest approach and his ability to fully understand my position throughout our negotiations. Darragh was also able to provide me with a sense of confidence throughout our discussions as he was, obviously, very knowledgeable and experienced. I would highly recommend Darragh for any opportunity where customer service, relationship development, and B2B negotiations are key attributes of the intended role and I look forward to, hopefully, working with Darragh again in the future.
Georgia Kicklighter, MBA
I have had the pleasure or working with Darragh at my two previous positions, both at Destiantion America and ATI. Darragh brings a wealth of experience and knowledge to his product manager role, specifically in regards to the East Coast of the United States. Darragh is such a pleasure to work with. This is an important asset, as his connections and relationships are able to benefit the companies that he works for. Darragh can always be counted on to be a team player, and to work together to solve issues. Responsive and resilient, Darragh is up for the challenge, what ever it might be.
Matthew Desira
I was able to develop a strong relationship with Darragh while he was at Destination America. Each year, Darragh and I had to negotiate for our respective companies in interest of establishing our most profitable positions for the upcoming tour seasons. It was always a pleasure dealing with Darragh as I truly appreciated his honest approach and his ability to fully understand my position throughout our negotiations. Darragh was also able to provide me with a sense of confidence throughout our discussions as he was, obviously, very knowledgeable and experienced. I would highly recommend Darragh for any opportunity where customer service, relationship development, and B2B negotiations are key attributes of the intended role and I look forward to, hopefully, working with Darragh again in the future.
Georgia Kicklighter, MBA
I have had the pleasure or working with Darragh at my two previous positions, both at Destiantion America and ATI. Darragh brings a wealth of experience and knowledge to his product manager role, specifically in regards to the East Coast of the United States. Darragh is such a pleasure to work with. This is an important asset, as his connections and relationships are able to benefit the companies that he works for. Darragh can always be counted on to be a team player, and to work together to solve issues. Responsive and resilient, Darragh is up for the challenge, what ever it might be.
Matthew Desira
I was able to develop a strong relationship with Darragh while he was at Destination America. Each year, Darragh and I had to negotiate for our respective companies in interest of establishing our most profitable positions for the upcoming tour seasons. It was always a pleasure dealing with Darragh as I truly appreciated his honest approach and his ability to fully understand my position throughout our negotiations. Darragh was also able to provide me with a sense of confidence throughout our discussions as he was, obviously, very knowledgeable and experienced. I would highly recommend Darragh for any opportunity where customer service, relationship development, and B2B negotiations are key attributes of the intended role and I look forward to, hopefully, working with Darragh again in the future.
Georgia Kicklighter, MBA
I have had the pleasure or working with Darragh at my two previous positions, both at Destiantion America and ATI. Darragh brings a wealth of experience and knowledge to his product manager role, specifically in regards to the East Coast of the United States. Darragh is such a pleasure to work with. This is an important asset, as his connections and relationships are able to benefit the companies that he works for. Darragh can always be counted on to be a team player, and to work together to solve issues. Responsive and resilient, Darragh is up for the challenge, what ever it might be.
Matthew Desira
I was able to develop a strong relationship with Darragh while he was at Destination America. Each year, Darragh and I had to negotiate for our respective companies in interest of establishing our most profitable positions for the upcoming tour seasons. It was always a pleasure dealing with Darragh as I truly appreciated his honest approach and his ability to fully understand my position throughout our negotiations. Darragh was also able to provide me with a sense of confidence throughout our discussions as he was, obviously, very knowledgeable and experienced. I would highly recommend Darragh for any opportunity where customer service, relationship development, and B2B negotiations are key attributes of the intended role and I look forward to, hopefully, working with Darragh again in the future.
Georgia Kicklighter, MBA
I have had the pleasure or working with Darragh at my two previous positions, both at Destiantion America and ATI. Darragh brings a wealth of experience and knowledge to his product manager role, specifically in regards to the East Coast of the United States. Darragh is such a pleasure to work with. This is an important asset, as his connections and relationships are able to benefit the companies that he works for. Darragh can always be counted on to be a team player, and to work together to solve issues. Responsive and resilient, Darragh is up for the challenge, what ever it might be.
Experience
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Globus family of brands
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United States
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Leisure, Travel & Tourism
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300 - 400 Employee
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Manager, Contracting
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Aug 2022 - Present
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Hotelbeds
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Spain
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Leisure, Travel & Tourism
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700 & Above Employee
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Contracting Manager
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Jan 2022 - Aug 2022
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G2 Travel
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Hong Kong
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Travel Arrangements
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400 - 500 Employee
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Destination Manager
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Oct 2018 - Jan 2022
Primarily responsible for contracting with hotels on the US West Coast including but not limited to the Bay Area. Los Angeles, Seattle and Las Vegas Monitor suppliers progress and performance to ensure delivered services conform to the contracted requirements. Research, implement & enforce changes as appropriate when suppliers’ performance is deficient. Manage implemented processes for the region – including but not limited to date sequencing, negotiating and contracting hotels Primarily responsible for contracting with hotels on the US West Coast including but not limited to the Bay Area. Los Angeles, Seattle and Las Vegas Monitor suppliers progress and performance to ensure delivered services conform to the contracted requirements. Research, implement & enforce changes as appropriate when suppliers’ performance is deficient. Manage implemented processes for the region – including but not limited to date sequencing, negotiating and contracting hotels
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Destination America (DMC)
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United States
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Travel Arrangements
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1 - 100 Employee
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Product Manager
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Apr 2014 - Oct 2018
Monitor suppliers progress and performance to ensure delivered services conform to contracted requirements. Research, implement & enforce changes as appropriate when suppliers' performance is deficient. Manage implemented processes for the region - including date sequencing, negotiating and contracting hotels and other services as determined through collaboration with the Product Development team Responsible for key markets including the Northeastern US, Western US and Canada.… Show more Monitor suppliers progress and performance to ensure delivered services conform to contracted requirements. Research, implement & enforce changes as appropriate when suppliers' performance is deficient. Manage implemented processes for the region - including date sequencing, negotiating and contracting hotels and other services as determined through collaboration with the Product Development team Responsible for key markets including the Northeastern US, Western US and Canada. Review & identify trends/ issues (ADR, revenue parity & occupancy utilization) that may have an impact on the business operation, financial performance and the public image of the company. Identify and communicate opportunities to improve existing itineraries and work closely with Product Development Team to implement those changes. Negotiate with a range of travel suppliers, to obtain the lowest possible rates to maximize profit. Provide contracts for costings per agreed upon timeline for Brochure production on the basis of business cycles of various Destination America clients. Contract on ad-hoc basis for FAMs and other MICE requirements. Take ownership of projects and processes to ensure the timely delivery of product lines. Understand brand building and how specific supplier selection translates into the image of the various brands and clients. Provide competitive analysis on pricing, itineraries and other beneficial information through Guests' surveys. Show less Monitor suppliers progress and performance to ensure delivered services conform to contracted requirements. Research, implement & enforce changes as appropriate when suppliers' performance is deficient. Manage implemented processes for the region - including date sequencing, negotiating and contracting hotels and other services as determined through collaboration with the Product Development team Responsible for key markets including the Northeastern US, Western US and Canada.… Show more Monitor suppliers progress and performance to ensure delivered services conform to contracted requirements. Research, implement & enforce changes as appropriate when suppliers' performance is deficient. Manage implemented processes for the region - including date sequencing, negotiating and contracting hotels and other services as determined through collaboration with the Product Development team Responsible for key markets including the Northeastern US, Western US and Canada. Review & identify trends/ issues (ADR, revenue parity & occupancy utilization) that may have an impact on the business operation, financial performance and the public image of the company. Identify and communicate opportunities to improve existing itineraries and work closely with Product Development Team to implement those changes. Negotiate with a range of travel suppliers, to obtain the lowest possible rates to maximize profit. Provide contracts for costings per agreed upon timeline for Brochure production on the basis of business cycles of various Destination America clients. Contract on ad-hoc basis for FAMs and other MICE requirements. Take ownership of projects and processes to ensure the timely delivery of product lines. Understand brand building and how specific supplier selection translates into the image of the various brands and clients. Provide competitive analysis on pricing, itineraries and other beneficial information through Guests' surveys. Show less
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AmericanTours International, LLC
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United States
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Leisure, Travel & Tourism
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1 - 100 Employee
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Product Development Manager
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Oct 2012 - Apr 2014
Negotiates and selects suppliers for all programs offered in the ATI Tariff, as well as any exclusive client programs such as hotels, restaurants, attractions, sight-seeing, etc. Negotiates and selects suppliers for all programs offered in the ATI Tariff, as well as any exclusive client programs such as hotels, restaurants, attractions, sight-seeing, etc.
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Balboa Bay Club and Resort (160 Rooms)
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Newport Beach, CA
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Leisure and Business Travel Sales Manager
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Jan 2010 - Oct 2012
Responsible for increasing all leisure and corporate room bookings for this 4 Diamond resort. Weekly visits to local agencies and local clients as well as hosting client events. Continuous participation in sales trips to areas including the entire West Coast as well as New York and Canada. Executed and serviced all wedding block bookings. Responsible for setting pricing schedules and creating attractive package options. Responsible for increasing all leisure and corporate room bookings for this 4 Diamond resort. Weekly visits to local agencies and local clients as well as hosting client events. Continuous participation in sales trips to areas including the entire West Coast as well as New York and Canada. Executed and serviced all wedding block bookings. Responsible for setting pricing schedules and creating attractive package options.
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Millennium Hotels and Resorts
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New York, NY
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Business Transient Area Sales Manager
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Sep 2005 - Mar 2009
Responsible for selling 3 Millennium branded New York properties, Broadway, UN Plaza and The Premier 2007 Sales Manager of the Year (achieved 133% of annual goal) Presidents Club member 2007 & 2008 Member of NBTA and attended annual conferences to meet with clients Responsible for selling 3 Millennium branded New York properties, Broadway, UN Plaza and The Premier 2007 Sales Manager of the Year (achieved 133% of annual goal) Presidents Club member 2007 & 2008 Member of NBTA and attended annual conferences to meet with clients
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Milennium Broadway Hotel
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Greater New York City Area
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Group Sales Manager
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Aug 2003 - Aug 2005
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Conference Service Manager
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Jan 2002 - Sep 2003
Built strong relationships with clients leading to repeat business. Responsible for pre-planning and on-site management of conferences ranging in size from 6 to 700 attendees. Built strong relationships with clients leading to repeat business. Responsible for pre-planning and on-site management of conferences ranging in size from 6 to 700 attendees.
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Renaissance Westchester Hotel
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White Plains, NY
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Front Desk Manager
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Jan 2000 - Jan 2002
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Enterprise
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United States
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Travel Arrangements
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700 & Above Employee
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Office Manager
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1997 - 1999
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Education
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University of Massachusetts, Amherst
Masters of Science, Hotel, Restaurant and Travel Administration -
Saint Francis University
Bachelor Arts, Economics and Management