Experience

Academy of Learning Career College

• Canada
• Higher Education
• 100 - 200 Employee

• IELTS Administrator

  • Oct 2022 - Present

  ● Test planning ● Candidate communication ● Test readiness including venue, furniture, computer hardware, test papers, documentation and staff ● Post-test data management and confidential results processing ● Materials management, systems maintenance and customer service. ● Test planning ● Candidate communication ● Test readiness including venue, furniture, computer hardware, test papers, documentation and staff ● Post-test data management and confidential results processing ● Materials management, systems maintenance and customer service.



Zoocasa

• Canada
• Real Estate
• 1 - 100 Employee

• Real Estate Agent

  • May 2021 - Present

  ● Consult with clients on how to sell their home quickly and for a good value. ● Take clients on home tours and attend open houses. ● Advise clients throughout the negotiation process to help them get maximum value for their home. ● Study local real estate communities and be knowledgeable on current home sales. ● Answer questions about contracts and terms of sale. ● Consult with clients on how to sell their home quickly and for a good value. ● Take clients on home tours and attend open houses. ● Advise clients throughout the negotiation process to help them get maximum value for their home. ● Study local real estate communities and be knowledgeable on current home sales. ● Answer questions about contracts and terms of sale.



Best Buy Canada

• Canada
• Retail
• 700 & Above Employee

• Home Solutions Specialist

  • Sep 2018 - Feb 2021

  ● Respond to customer concerns, support, and assist in achievement of store customer care and sales goals and objectives. ● Follow company standards in resolving customer concerns and escalate to manager where required to ensure timely resolution. ● Set up and maintain product demos. ● Complete timely and appropriate down-stocking of products. ● Maintain current knowledge of the latest technology products and industry trends. ● Respond to customer concerns, support, and assist in achievement of store customer care and sales goals and objectives. ● Follow company standards in resolving customer concerns and escalate to manager where required to ensure timely resolution. ● Set up and maintain product demos. ● Complete timely and appropriate down-stocking of products. ● Maintain current knowledge of the latest technology products and industry trends.



RBC Insurance

• Canada
• Insurance
• 700 & Above Employee

• Telemarketer

  • Sep 2017 - Sep 2019

  ● Performed administrative duties such as photocopying and filing. ● Made phone calls to potential customers through cold calling. ● Responsible for reaching appointment targets per shift. ● Performed administrative duties such as photocopying and filing. ● Made phone calls to potential customers through cold calling. ● Responsible for reaching appointment targets per shift.



Champs Sports

• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2017 - May 2018

  ● Ensured high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service. ● Delivered sales, outstanding customer experience, and operational expectations. ● Maintained personal and productivity goals. ● Connected with every customer by asking open-ended questions to assess needs. ● Learned and shared expertise of products and trends to fit customer’s needs. ● Maintained an awareness of all product knowledge, and current or upcoming product/trends. ● Contributed to a positive and inclusive work environment. Show less