Experience

Christ Community Health Services West Tennessee

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director Of Operations

  • Oct 2015 - Mar 2018

  Greater Memphis Area Manage the day-to-day work processes and administrative staff of the Health Centers, including the front desk, medical support and ancillary staff. Oversee the administrative operations of the Health Centers through the site managers, by establishing and maintaining policies and procedures. Develop operational plans and participates in decision making by maintaining close working relationships with the COO and Physician leaders. Enhance operational effectiveness, emphasizing service to… Show more Manage the day-to-day work processes and administrative staff of the Health Centers, including the front desk, medical support and ancillary staff. Oversee the administrative operations of the Health Centers through the site managers, by establishing and maintaining policies and procedures. Develop operational plans and participates in decision making by maintaining close working relationships with the COO and Physician leaders. Enhance operational effectiveness, emphasizing service to patients, cost containment, and high-quality patient care. Maintain positive community relations, serving as liaison between other staff members and the public. Show less



Southwest Tennessee Community College

• United States
• Higher Education
• 400 - 500 Employee

• Adjunct Professor

  • Aug 2014 - Aug 2017

  Greater Memphis Area Develop, design, and present lectures as needed Knowledge of principles and processes for providing customer services Compile, administer, and grade examinations Maintain regularly scheduled office hours to advice and assist students Maintain student attendance records, grades and other required records Participates in campus and community events Participates in student recruitment, and placement activities Plans, evaluates, and revises curricular course content and… Show more Develop, design, and present lectures as needed Knowledge of principles and processes for providing customer services Compile, administer, and grade examinations Maintain regularly scheduled office hours to advice and assist students Maintain student attendance records, grades and other required records Participates in campus and community events Participates in student recruitment, and placement activities Plans, evaluates, and revises curricular course content and course materials and methods of instruction Develop teaching aids Selects and obtains materials and supplies such as textbooks, and office supplies Maintains motivation, encouragement, and discipline of students Show less



Le Bonheur Children's Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Manager of Clinical Business Services

  • Jan 2011 - Apr 2012

  Responsible for leading and overseeing all business management processes within key clinical services. Budget Development, Project Management and Program Planning.



Universal Hospital Services

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Director of Operations

  • 2007 - 2011

  Liaison of Resident-Based Program and Associated Staff at a local hospital Ensure that medical equipment is provided and available for patient treatment Ensure Financial Objectives are achieved for Resident-Based Program Maintained Infection Control System for regulatory compliance Support Development and Execution of Strategy and Business Plan Oversight of a team comprised of technical and customer service personnel Responsible for medical equipment processing, maintenance,… Show more Liaison of Resident-Based Program and Associated Staff at a local hospital Ensure that medical equipment is provided and available for patient treatment Ensure Financial Objectives are achieved for Resident-Based Program Maintained Infection Control System for regulatory compliance Support Development and Execution of Strategy and Business Plan Oversight of a team comprised of technical and customer service personnel Responsible for medical equipment processing, maintenance, repair and delivery Provide direction to district team to ensure operating and financial goals are met Build strong relationships with key customers to monitor customer service Lead continuous quality improvement initiatives within district office. Recruit, train, and retain employees to achieve organizational goals and plans. Show less



UT Medical Group, Inc.

• Hospitals and Health Care
• 100 - 200 Employee

• Clinic Administrator

  • 2002 - 2007

  Managed medical office and surgery clinic operations Maintained the departmental Financial Budget Objectives Administrative Billing and Collections Implementing policies and procedures Training and Staff Development



UCLA Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Supervisor- Admissions and Registration

  • 1995 - 1999

  Greater Los Angeles Area * Oversaw daily hospital admissions to ensure financial obligations were met * Managed Billing and Collections Representatives * Responsible for accurate claims submissions from Emergency Department * Responsible for Hiring, Training, Coaching and Counseling Admissions Staff