Darlene Friesen

Learning Specialist at Parkbridge Lifestyle Communities
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English -

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5.0

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Melissa Law, CPCC, ACC

I had the pleasure of working with Darlene for just over a year while she was in the Learning Specialist role at Revera. From the first moment I met Darlene she was welcoming, honest, and genuine. I valued the open dialogue we would have about projects and experiences. Over the years, Darlene has designed a number of clean, crisp facilitator and participant guides leveraging research and experience for her delivery of face-to-face and virtual instructor led courses around various management skills. She is wonderfully collaborative to work with and is a great brainstorming partner. Highly communicative and regarded with a significant degree of trust, Darlene is a joy to work with and made numerous contributions to the progression of learning at Revera during her tenure.

Cathie Brow

Darlene worked for me as a Learning & Development (L&D) Specialist for several years at Revera. She played an instrumental role in helping to set up the L&D function and executing Revera's first ever L&D Strategic Plan. She developed and delivered many leadership training programs including our signature Lead to Succeed course. She and I co-facilitated this program on many occasions. Darlene is a well respected trainer/educator, designer of courses (both instructor led and on line) who has a strong work and is a pleasure to work with. I wouldn't hesitate to recommend her to any employer.

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Credentials

  • PD Webinar Series: Discussion and Assessment Feedback
    Durham College
    Feb, 2019
    - Nov, 2024
  • PD Webinar Series: Academic Integrity
    Durham College
    Oct, 2018
    - Nov, 2024
  • Predictive Index Analyst
    The Predictive Index
    Feb, 2016
    - Nov, 2024
  • Certified Thomas TEIQue Analyst
    Thomas International
    Apr, 2015
    - Nov, 2024
  • Myers-Briggs Type Indicator ® Step I & Step II Certification
    Psychometrics Canada
    Nov, 2013
    - Nov, 2024

Experience

    • Canada
    • Leasing Residential Real Estate
    • 100 - 200 Employee
    • Learning Specialist
      • Apr 2021 - Present

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Instructor (Training & Development), part-time
      • May 2013 - Present

      Facilitate an asynchronous Training & Development on-line course through OntarioLearn, students are provided with a collaborative and interactive e-learning experience to gain an understanding of the role and key functions of training and development within organizations.Student progress is evaluated through academic grading of course assignments and assessments.

    • Content Writer
      • Dec 2017 - Mar 2018

      Reviewed and updated existing Training & Development course content on Brightspace (D2L) to create an interactive and engaging learning forum for on-line learners

    • Canada
    • Fundraising
    • 1 - 100 Employee
    • National Educaton & Training Coordinator
      • Oct 2018 - Apr 2021

      Design, develop and script instructional materials and courses (online and face-to-face) that align with the leadership paths for member’s roles within the Association. Manage the Learning Management System’s administration, user-access, resources and uploading of training content Design, develop and script instructional materials and courses (online and face-to-face) that align with the leadership paths for member’s roles within the Association. Manage the Learning Management System’s administration, user-access, resources and uploading of training content

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Invigilator, Student Testing & Assessment
      • Apr 2018 - Jan 2020

      Provided one-on-one and group test/exam proctoring to student(s) as identified Provided one-on-one and group test/exam proctoring to student(s) as identified

    • Canada
    • Hospitality
    • 700 & Above Employee
    • Learning & Development Specialist
      • Jun 2008 - Apr 2017

      Supporting lifelong learning activities was instrumental in my career at Revera for the seniors and employees I had the opportunity to work with. Collaboration was essential as I worked with teams to ensure quality resident programs were being delivered to meet the physical, social and mental well-being of residents with varying interests and abilities. The significance of developing others became apparent as I managed a team of recreation staff, volunteers and mentored student placements from colleges and high school co-op programs. Realizing my passion for training and development I broadened my understanding of adult learning theory by pursuing further education. In my role as staff educator I supported Long Term Care (LTC) homes in the development of an Orientation framework for newly hired employees and as well coordinated and delivered mandatory education.My progression in supporting adult learning continued into my role as a LTC Knowledge Manager. In addition to coaching and mentoring I assisted with the development, implementation and facilitation of national training programs, and educational packages. I was also responsible for planning and coordinating regional workshops, roadshows and accreditation. In my role as Learning & Development Specialist at Revera I utilized adult learning principles to conduct research to design and develop content for management training in collaboration with subject matter experts. I have proven ability in delivering training in instructor-led training forums, virtual synchronous opportunities and train-the-trainer sessions. Certified to use recognized instruments/assessments such as the Myers-Briggs Type Indicator assessment, Predictive Index assessment, and TEIQue Report provided additional learner insights into the impact of individual preferences not only personally but as well in team interactions.

    • Regional Knowledge Manager
      • May 2004 - May 2008

    • Staff Educator
      • May 2002 - May 2004

    • Recreation Manager
      • Oct 1993 - May 2002

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Session Instructor
      • 1998 - 2000

      Instructing Group Techniques for Older Adults course for an Instructor who was on a leave of absence) during the winter semesters in 1998 & 2000 provided me with an opportunity to facilitate learning in a formal learning environment. Course content to introduce students to activation / social service group modalities in gerontological settings was developed and delivered utilizing various instructional methods. Instructing Group Techniques for Older Adults course for an Instructor who was on a leave of absence) during the winter semesters in 1998 & 2000 provided me with an opportunity to facilitate learning in a formal learning environment. Course content to introduce students to activation / social service group modalities in gerontological settings was developed and delivered utilizing various instructional methods.

Education

  • Brock University
    Bachelor of Education, Adult Education
  • Durham College
    Teaching and Training Adults Certificate
  • Centennial College
    Recreation Leadership Diploma
  • MBTI Certification

Community

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