Experience

AMI Attachments
• Canada
• Machinery Manufacturing
• 1 - 100 Employee
• Shipping & Logistic Coordinator

  • May 2018 - Present


BlackBerry

• Canada
• Software Development
• 700 & Above Employee

• Business Systems Analyst

  • Dec 1996 - Jul 2015

   Document business requirements and technical details, utilizing a variety of tools including Word, Excel, Visio, Power Point and other tools as applicable  Utilize operational and system knowledge to provide recommendations for increased efficiencies and automation through workflow system  Author, provide and review of system request on behalf of the business units and project teams, serving as functional and technical liaison between the business units and project teams  Proactively prioritize, and implement business solutions  Gain practical knowledge of the business unit applications and environments  Address business inquiries, requests, complaints and complete root cause actions  Support team to size up modifications/enhancements  Apply business analysis and technology solution skills to deliver quality solutions  Evaluate and test of software changes in test environment.  Test plan creation based on knowledge of impacted objects and business process  Provide documentation, training and implementation of solutions, including ISO procedures  Contribute to post-implementation reviews  Plan, coordinate and execute user acceptance testing (UAT) efforts  Preparation and revision of process documentation  Excellent, proven analytical, design and problem-solving skills  Manage multiple concurrent small to medium sized projects Show less