Darlene M.
Corporate Receptionist at Blackstone Consulting, Inc.- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Credentials
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Registered Behavior Technician (RBT)
ACES (Comprehensive Educational Services, Inc.)Oct, 2020- Nov, 2024
Experience
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Blackstone Consulting, Inc.
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United States
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Environmental Services
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200 - 300 Employee
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Corporate Receptionist
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Nov 2022 - Present
- Maintain a professional business demeanor and level of service that exceeds customer satisfaction and focus while driving operational excellence. - Maintain databases and files for accurate and efficient retention of records for proper coordination of supplies between different buildings and ordering supplies to ensure continued support to our guests. - Reinforce Apple's policies, standards, and culture through daily obligations. - Uphold security measures so that all engineers are badging in at all secured locations and directing guests to their appropriate point of contact.
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ACES (Comprehensive Educational Services)
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United States
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Individual and Family Services
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700 & Above Employee
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Behavioral Therapist
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Oct 2020 - Nov 2022
‒Implemented Applied Behavioral Analysis following the behavior plan created by a BCBA professional to improve the client's social interactions, communication, and problem-solving skills. ‒Collected data based on observation and communicated with families and supervisors to inform them of client progress and modifications to the behavior plan on a daily basis. ‒Modeled and educated families on ABA strategies in order for them to implement them outside of session and continuously supported them through all challenges. ‒Achieved 20+ Total Performance Reviews with 100% accuracy in data collection, accurate ABA implementation, and professionalism.
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University of California, Riverside
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United States
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Higher Education
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700 & Above Employee
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Case Coordinator
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Sep 2019 - Dec 2020
-Utilized the SPSS statistics software to input data collected from over 250+ cases, inaddition to transcribing and finalizing reviews for each case.-Achieved MVP during 2019-2020 for meeting tough deadlines and time-sensitiveprojects, as well as being an active leader through all coding teams completed 50+ morecases than assigned.-Presented a family case of CHIRRP to all lab staff and directors, to informthem of conclusive findings derived from database files.-Completed multiple coding assignments focusing on parent-child interaction,incarceration, and former foster youth to ensure 100% of the deliverables are met.
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Research Coordinator
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Dec 2019 - May 2020
-Transcribed interviews for admissions project, securing accurate participant data forthe upcoming admission period.-Collected consent forms and signatures for reimbursement, in addition to uploadingdata to the correct files and folders.-Recruited over 30+ participants who qualify for study from excel prospect data sheetand contacted them through phone, email, and marketing collateral.
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Super Soccer Stars
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United States
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Spectator Sports
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100 - 200 Employee
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Head Coach
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Jun 2019 - Sep 2019
-Implemented educational lesson plans to encourage participation and enhance the learning experience for various class levels. -Prospected over 100+ parents for re-enrollment to the next class level, in order to ensure full customer retention and post-program ratings. -Ensured growth of program year over year by maintaining records of attendance, student enrollment, and class handbook updates. -Developed procedural guidelines to streamline the activity setup process. -Implemented educational lesson plans to encourage participation and enhance the learning experience for various class levels. -Prospected over 100+ parents for re-enrollment to the next class level, in order to ensure full customer retention and post-program ratings. -Ensured growth of program year over year by maintaining records of attendance, student enrollment, and class handbook updates. -Developed procedural guidelines to streamline the activity setup process.
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Rose Bowl Aquatics Center
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United States
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Spectator Sports
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1 - 100 Employee
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Recreation Counselor
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Jul 2019 - Aug 2019
-Monitored the activities of 70+ campers, creating programs that assist with conditions such as Autism, ADHD, Down Syndrome, Nonverbal, Hearing loss, and other learning disabilities. -Ensured that inventory was constantly optimized to ensure that campers had the proper gear and material for daily activities. -Engaged children in a variety of educational activities such as swim lessons, therapeutic dance classes, treasure hunts, and nature walks through parks. -Partnered with Kidspace Children’s Museum to engage children in activities that develop imagination and sensory perception.
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Education
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2018 - 2020
University of California, Riverside
Bachelor of Arts - BA, Psychology -
2016 - 2018
Southwestern Community College District
Associate of Arts - AA, Psychology
Community
