Darlene Litten

Claims Manager at JE Richards Electric
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Contact Information
us****@****om
(386) 825-5501
Location
Winchester, Virginia, United States, US

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Experience

    • United States
    • Construction
    • 100 - 200 Employee
    • Claims Manager
      • Jun 2022 - Present

    • United States
    • Truck Transportation
    • 400 - 500 Employee
    • Corporate Insurance & Claims Manager
      • Mar 2016 - Jun 2022

       Supports the Safety and Compliance department with a special focus on Workers’ Compensation and Auto Liability claims.  Analyzes claims for compensability and manages light and full duty work assignments.  Processes claim invoices and identifies cost saving opportunities.  Responsible for electronic document management of claim files, SharePoint data collection, ad hoc report creation and completion of regulatory reports.  Responsible for utilizing third-party claim management software.  Familiarity with OSHA, DOT and other regulatory compliance.  Perpetuates up to date communication across all business units and with outside business partners regarding claims status and action plans.  Reviews contractual requirements and creates compliant certificates of insurance.  Translates complex statistical and mathematical data into actionable recommendations.  Responsible for maintaining leading industry knowledge in order to act as a liaison between staff, shared services divisions, operations, legal representatives, third party insurance administrators and medical professionals.  Drives continuous improvement across all areas of responsibility.  Exercises discretion and maintains confidentiality at all times. Show less

    • Corporate Insurance and Risk Administrator
      • Sep 2011 - Sep 2015

       Responsible for monthly payroll reporting and annual audits of over 40 OCIP/CCIP (WRAP) construction projects in which the average contract is $15M.  Serve as the main point of contact for coordinating the enrollment and compliance of over 147 construction subcontractors in WRAP programs.  Partner with internal software developers to streamline and automate monthly payroll reports.  Generate reports used in connection with the corporate insurance renewal and annual carrier audit.  Responsible for ensuring corporate standards are being met by employees driving company vehicles or receiving auto allowances.  Assist management with corporate substance abuse testing.  Exercises discretion and maintains confidentiality of employee personal information.  Review construction and/or service contracts to determine insurance requirements can be met and provide related certificate of insurance and policy endorsements.  Accountable for recordkeeping, data entry and contract reconciliation of construction change orders. Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Risk Management Administrator
      • Feb 2007 - Aug 2011

       Administered all commercial insurance claims for the corporation while providing effective executive administrative support to the Director of Risk Management.  Managed Workers’ Compensation, Defense Base Act, Automobile, Property, General Liability, and OCIP/CCIP claims in multiple state jurisdictions.  Analyzed claims for compensability, risk exposure and subrogation potential.  Collaborated with internal and external parties to facilitate the claims management process.  Generated claim summary and trending reports.  Participated in claim review meetings.  Coordinated light-duty and full-duty return-to-work assignments  Responsible for OSHA record-keeping.  Processed medical and service invoices for the Risk Management Department.  Monitored motor vehicle reports.  Responsible for communicating substance abuse results to management.  Prepared written correspondence, managed calendars, coordinated travel arrangements/meetings, and organized electronic documents for all matters associated with the Risk Management Department. Show less

Education

  • Eastern Mennonite University
    Bachelor's degree, Management and Organizational Development

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