Darlene Litten
Claims Manager at JE Richards Electric- Claim this Profile
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Bio
Experience
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JE Richards Electric
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United States
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Construction
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100 - 200 Employee
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Claims Manager
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Jun 2022 - Present
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JK Moving Services
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United States
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Truck Transportation
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400 - 500 Employee
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Corporate Insurance & Claims Manager
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Mar 2016 - Jun 2022
Supports the Safety and Compliance department with a special focus on Workers’ Compensation and Auto Liability claims. Analyzes claims for compensability and manages light and full duty work assignments. Processes claim invoices and identifies cost saving opportunities. Responsible for electronic document management of claim files, SharePoint data collection, ad hoc report creation and completion of regulatory reports. Responsible for utilizing third-party claim management software. Familiarity with OSHA, DOT and other regulatory compliance. Perpetuates up to date communication across all business units and with outside business partners regarding claims status and action plans. Reviews contractual requirements and creates compliant certificates of insurance. Translates complex statistical and mathematical data into actionable recommendations. Responsible for maintaining leading industry knowledge in order to act as a liaison between staff, shared services divisions, operations, legal representatives, third party insurance administrators and medical professionals. Drives continuous improvement across all areas of responsibility. Exercises discretion and maintains confidentiality at all times. Show less
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Corporate Insurance and Risk Administrator
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Sep 2011 - Sep 2015
Responsible for monthly payroll reporting and annual audits of over 40 OCIP/CCIP (WRAP) construction projects in which the average contract is $15M. Serve as the main point of contact for coordinating the enrollment and compliance of over 147 construction subcontractors in WRAP programs. Partner with internal software developers to streamline and automate monthly payroll reports. Generate reports used in connection with the corporate insurance renewal and annual carrier audit. Responsible for ensuring corporate standards are being met by employees driving company vehicles or receiving auto allowances. Assist management with corporate substance abuse testing. Exercises discretion and maintains confidentiality of employee personal information. Review construction and/or service contracts to determine insurance requirements can be met and provide related certificate of insurance and policy endorsements. Accountable for recordkeeping, data entry and contract reconciliation of construction change orders. Show less
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The Truland Group Inc.
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United States
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Construction
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1 - 100 Employee
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Risk Management Administrator
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Feb 2007 - Aug 2011
Administered all commercial insurance claims for the corporation while providing effective executive administrative support to the Director of Risk Management. Managed Workers’ Compensation, Defense Base Act, Automobile, Property, General Liability, and OCIP/CCIP claims in multiple state jurisdictions. Analyzed claims for compensability, risk exposure and subrogation potential. Collaborated with internal and external parties to facilitate the claims management process. Generated claim summary and trending reports. Participated in claim review meetings. Coordinated light-duty and full-duty return-to-work assignments Responsible for OSHA record-keeping. Processed medical and service invoices for the Risk Management Department. Monitored motor vehicle reports. Responsible for communicating substance abuse results to management. Prepared written correspondence, managed calendars, coordinated travel arrangements/meetings, and organized electronic documents for all matters associated with the Risk Management Department. Show less
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Education
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Eastern Mennonite University
Bachelor's degree, Management and Organizational Development