Darlene DiCola

AR Supervisor at Mid Atlantic Retina
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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Experience

    • United States
    • Medical Practices
    • 100 - 200 Employee
    • AR Supervisor
      • Aug 2012 - Present

      Supervision of the billing department for the insurance side of the practice (15 employees), Daily/weekly/monthly reporting Monitoring Nextgen system Collections Bad debt Customer service to our patients Cleaning up MMD system Interviewing and hiring of personnel Following guidelines of Medicare and Medicaid as well as other insurance companies Review accounts Maintain benchmarks Special projects Systems: Nextgen Navicure MMD Navinet Supervision of the billing department for the insurance side of the practice (15 employees), Daily/weekly/monthly reporting Monitoring Nextgen system Collections Bad debt Customer service to our patients Cleaning up MMD system Interviewing and hiring of personnel Following guidelines of Medicare and Medicaid as well as other insurance companies Review accounts Maintain benchmarks Special projects Systems: Nextgen Navicure MMD Navinet

    • Office Manager
      • Mar 2005 - Nov 2011

      Supervision of two employees Coordinate and manage two systems (Ortivus/MISC) Posting of $2.2 million dollars Following of Medicare/Medicaid Guidelines (billing insurance claims) Collections of Private Payors Composed, Implemented and Maintained Office policy and procedures Oversee the SCAC Debt Process Supervision of two employees Coordinate and manage two systems (Ortivus/MISC) Posting of $2.2 million dollars Following of Medicare/Medicaid Guidelines (billing insurance claims) Collections of Private Payors Composed, Implemented and Maintained Office policy and procedures Oversee the SCAC Debt Process

    • Administrative Manager - Operations
      • Jan 1999 - Jan 2005

      Interact with 10 Supervisors who oversaw 72 branches in seven states Gather information and update daily/month end Operations Reports Coordinate hiring of new employees with Branch Managers and Human Resources Daily interaction with Branch Support and Accounting Departments Responsible for the completion and processing of Insurance Licensing of Agents Customer Service Rep for collections, bankruptcy and legal Interact with 10 Supervisors who oversaw 72 branches in seven states Gather information and update daily/month end Operations Reports Coordinate hiring of new employees with Branch Managers and Human Resources Daily interaction with Branch Support and Accounting Departments Responsible for the completion and processing of Insurance Licensing of Agents Customer Service Rep for collections, bankruptcy and legal

    • Accounts Receivable Lead
      • Jan 1994 - Jan 1999

      Supervision of one employee in the posting of $12 million in daily receivables Issue of credit memos for pricing and shipping errors and returns Daily interaction with Accounts Payable regarding customer/supplier relationships Daily interaction with Credit Department /customer relationships Supervision of one employee in the posting of $12 million in daily receivables Issue of credit memos for pricing and shipping errors and returns Daily interaction with Accounts Payable regarding customer/supplier relationships Daily interaction with Credit Department /customer relationships

    • Accounts Receivable Supervisor
      • Jan 1985 - Jan 1994

      Supervision of three employees in the posting of $18 million on daily receivables Treasury Representative for Challenger inter-company accounts Coordination of daily balancing of Accounts Receivable system; distribution of computer-generated reports; and posting of the cash for four national buying groups Implementation and maintenance of CARMS (Credit and Accounts Receivable System) and McCormick and Dodge computer systems Overseeing coded invoices and expense books Special Achievements Reduced costs and saved processing time by eliminating unnecessary reports from the data system. Eliminated departmental overtime by developing more efficient cash posting procedures. Minimized training time by cross training employees in Accounts Receivable and Accounts Payable. Reduced customer claims from $1.5 million to $500,000 or less, through implementation of new procedures and policies. Assisted in development of Total Quality Management Program. Excellence in Performance Award - 1991. ISO9000 Coordinator Show less

Education

  • Spring Ford High School
  • Ursinus College

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