Experience

Homesteaders Life Company

• United States
• Insurance
• 200 - 300 Employee

• Independent Pre-Need Agent

  • Sep 2014 - Present



Security National Life Insurance Company

• Houston, Texas Area

• Preplanning Advisor

  • Mar 2015 - Present

  Responsibilities include but not limited to: *Creating sales presentations. *Providing families information that support them during a difficult time. *Presenting informational seminars. *Providing outstanding customer service. Responsibilities include but not limited to: *Creating sales presentations. *Providing families information that support them during a difficult time. *Presenting informational seminars. *Providing outstanding customer service.



Service Corporation International

• Individual and Family Services
• 700 & Above Employee

• Preplanning Advisor

  • Feb 2014 - Sep 2014

  Responsibilities include, but not limited to: * Creating sales presentations. * Supporting families with information and packages that support them during a difficult time. * Retrieving referrals. * Presenting informational seminars. * Providing outstanding customer service. Responsibilities include, but not limited to: * Creating sales presentations. * Supporting families with information and packages that support them during a difficult time. * Retrieving referrals. * Presenting informational seminars. * Providing outstanding customer service.



Nuance Transcription Services

• Remote | Houston, TX

• Medical Transcriptionist

  • Sep 2008 - Dec 2013

  Responsibilites include, but is not limited to: • Receiving prerecorded audio notes from physician procedures • Review audio recordings for content • Transcribe recordings to type written format using keyboard, computer, and audio control equipment. • Submitting transcribed documents for inclusion in official hospital records. • Review transcribed documents for accuracy • Transcribe medical reports, medical history, physical examinations, discharge summary, consultations, and progress notes. • Provide transcription services for a variety of ESL dictators with 99% accuracy. Show less



Cobb County Government

• United States
• Government Administration
• 700 & Above Employee

• Customer Service Representative | Tag Agent

  • Mar 2003 - Dec 2004

  Processing • Processed documents for state registration • Completed paperwork and ensuring all required tax and title documents are completed and submitted. • Processed bills, contracts, warranties and services contracts to Department of Motor Vehicles Accuracy • Ensured all required parts of form are filled out and signed. • Checked for accuracy of vehicle sale and purchase prices. Organization and filing • Maintained files of sales, prices, payments, warranties, service contracts and other pertinent information related to the sale or transfer of a vehicle. Accomplishment: Awarded Employee of the Month for accumulating over 1,000 “Way-to-Go” cards for outstanding customer service. Show less



MedQwest

• Remote | Houston

• Medical Transcriptionist

  • May 1997 - Jul 1999

  • Received prerecorded audio notes from physician procedures. • Reviewed audio recordings for content. • Transcribed recordings to type written format using keyboard, computer, and audio control equipment. • Submitted transcribed documents for inclusion in official hospital records. • Reviewed transcribed documents for accuracy. • Transcribed medical reports, medical history, physical examinations, discharge summary, consultations, and progress notes. • Transcribed clinical note for Infectious Disease, Internal Medicine, Pediatric and Family Practice Physicians. Show less



MacGregor Medical Association

• Houston, TX

• Medical Transcriptionist

  • Jul 1988 - Nov 1996

  • Received prerecorded audio notes from physician procedures. • Reviewed audio recordings for content. • Transcribed recordings to type written format using keyboard, computer, and audio control equipment. • Submitted transcribed documents for inclusion in official hospital records. • Reviewed transcribed documents for accuracy. • Transcribe medical reports, medical history, physical examinations, discharge summary, consultations, and progress notes. • Transcribed clinical note for OB/GYN, Infectious Disease, Internal Medicine, Pediatrics, Podiatry, and After Hours doctors. Accomplishment: Recommended and implemented methods of increasing production through use of software technology research. Show less



Additional Experience

• Houston, TX

• Administrative Assistant | Secretary

  • Nov 1990 - Oct 1996

  Brown & Associates - Administrative Assistant to Medical Director: Typed correspondences of all types; Ordered and maintained office and laboratory supplies; Made travel and meeting arrangements; Received patients and vendors. Perform full reorganization of office procedures resulting in increased efficience and the ability to care for more clients. United Texas Transmission Gas Company - Administrative Assistant: Typed correspondence of all types; Prepared daily and monthly reports and special documents; Took daily gas well readings via telephone from producers and field personnel. Brown & Root, Inc. - Secretary: Responsibilities included, but was not limited to typing all correspondence and monthly reports for project managers and engineers; Answering telephones; Transcription; Ordering supplies; Making meeting and travel arrangement; Receiving clients and vendors. Accomplishment: Standardized office procedures to increase productivity. Show less