Experience

Sephora USA, Inc.

• United States
• 200 - 300 Employee

• Senior Production Manager; Marketing Operations

  • Nov 2018 - Present

• Production Manager; Marketing Operations

  • Jun 2017 - Nov 2018

• Print Producer; Marketing Operations

  • Jun 2015 - Jun 2017

• Project Manager

  • Feb 2014 - Jun 2015

  • Create and manage timeline for all skincare and fragrance updates• Act as liaison between outside vendors, merchandising, and other cross-functional teams to keep projects on track• Communicate updates to stores using appropriate structure and tone• Edit and format instructions for updates• Work across a multitude of cross-functional teams• Provide stores with necessary tools for update execution including instructions, tracking, and graphic layouts• Manage contractor coordinator role for updates Show less

• Update Specialist

  • Feb 2012 - Feb 2014

  • Standardized update instructions still currently used across all vendors• Assisted with other standardizations of process and tools estimated to have saved $276k/yr in non-selling payroll• Revamped store intranet page, visual merchandising section• Oversaw hotline online for all graphic and merchandising components• On-boarded new hires and created training manuals for processes and programs (ePlanner, hotline)

• Planogram Coordinator

  • May 2011 - Feb 2012

  • Managed the visual merchandising tool for merchant team (Spaceman)• Developed training manual for Spaceman and trained new assistant buyers on program• Created new assortments, product layouts, and new fixtures in Spaceman• Maintained assortment database used across various teams (Styles By Door)

• Operations Lead

  • Jan 2010 - May 2011

  • Balanced an annual supply budget of $93,856• Achieved a 90.60% Operations Audit Score, 95.30% Loss Prevention Score, and 100% RTV completion (2010)• Achieved a shrink of 1.21 vs. a goal of 1.25 when both Region and District were over goal• Oversaw a team of 10+ cast members including the role of Visual Director

• Sales and Operations Consultant

  • Oct 2005 - Jan 2010

  • Cashiered• Maintained stock levels• Established client and vendor relations• Acted as floor manager• Trained new hires