Experience

Merkur osiguranje d.d. Hrvatska

• Croatia
• Insurance
• 1 - 100 Employee

• Insurance Sales Representative

  • Mar 2022 - Present

• Sales Team Lead

  • Jan 2019 - Apr 2022

  Responsible for leading two remote teams of insurance sales representatives. Managing and developing teams in area of knowledge development and sustainability.Responsible for managing and updating policies and procedures in regards to insurance.Leading business to business transformation with focus on strategic corporation customers to be in line with overall company business strategy.Responsible for reporting business results and achieving annual targets.



Finance 24 d.o.o.

• Board Member

  • Mar 2021 - Present

  Main sales channel RAIFFEISEN VOLUNTARY PENSION FUND Leading acquisition of new clients (legal and natural persons), presentation, expansion of the sales network of partners. Responsible for calculation and disbursements from Pillar III, pension fund Responsible for calculation and disbursements from Pillar II, a mandatory pension fund which is also a personal asset. Responsible for calculation and disbursement from both pension funds - HRMOD and RMF. Main sales channel RAIFFEISEN VOLUNTARY PENSION FUND Leading acquisition of new clients (legal and natural persons), presentation, expansion of the sales network of partners. Responsible for calculation and disbursements from Pillar III, pension fund Responsible for calculation and disbursements from Pillar II, a mandatory pension fund which is also a personal asset. Responsible for calculation and disbursement from both pension funds - HRMOD and RMF.



Sberbank d.d. Croatia

• Croatia
• Banking
• 300 - 400 Employee

• Payment Coordinator

  • Sep 2018 - Jan 2019

  Responsible for managing overdue client payments (contacting and support client, developing solutions together with client per company policy. Developing analytical reports of sales products and redesigning products for clients where applicable. Responsible for customer satisfaction internal and external. Responsible for managing overdue client payments (contacting and support client, developing solutions together with client per company policy. Developing analytical reports of sales products and redesigning products for clients where applicable. Responsible for customer satisfaction internal and external.



Raiffeisenbank Hrvatska

• Croatia
• Financial Services
• 400 - 500 Employee

• Personal Banker

  • Oct 2015 - Aug 2018

  Responsible for managing sales products of bank and insurance policies. Market research and developing in order to increase business and private client satisfaction. Managing all required actions and analysis before finding and confirming appropriate client solutions. Responsible for overall documents preparations in credit granting process. Responsible for managing sales products of bank and insurance policies. Market research and developing in order to increase business and private client satisfaction. Managing all required actions and analysis before finding and confirming appropriate client solutions. Responsible for overall documents preparations in credit granting process.



Hidroelektra Niskogradnja d.d. Hrvatska

• Regional Purchasing Manager

  • Jan 2008 - Mar 2015

  Responsible for controlling purchasing strategy in line with internal requirement. Leading communication with vendors and reporting to the management about business plan results. Purchasing vehicle spare parts in line with company policies and procedures. Responsible for warehouse processes execution and completion. Responsible for controlling purchasing strategy in line with internal requirement. Leading communication with vendors and reporting to the management about business plan results. Purchasing vehicle spare parts in line with company policies and procedures. Responsible for warehouse processes execution and completion.



Ivan d.o.o. Zagreb

• Warehouse Coordinator

  • Sep 2007 - Dec 2007

  Responsible for warehouse tasks and distribution of products across entire country. Responsible for warehouse tasks and distribution of products across entire country.



Spiljar M&B

• Operations Manager

  • Jun 2002 - Jun 2007

  Responsible for business planing, organization and execution across all country. Responsible for finding new customers and increasing satisfaction of current. Supporting finance department for managing customer open items in regards to the payments. Responsible for business planing, organization and execution across all country. Responsible for finding new customers and increasing satisfaction of current. Supporting finance department for managing customer open items in regards to the payments.