IT Platform Manager

• Jun 2022 - Present

Technical Product Owner

• Nov 2021 - May 2022

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Co-Founder \ Salesforce Developer

• Jan 2019 - Present

Responsibility for activities related to starting a new business and project - CRM4NGO. CRM system dedicated to non-profit organizations based on the Salesforce platform. Coordination of projects and work of our small team of programmers and administrator in agile methodology. Analysis of user requirements and development of solutions. Configuration and programming on the Salesforce platform.Our team also implements CRM Salesforce (commercial version) for micro and small enterprises.More information about CRM4NGO project, please visit our web page https://crm4ngo.pl/

IT Project Manager

• Jun 2020 - Mar 2021

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IT Project Manager

• Dec 2019 - Apr 2020

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IT Project Manager

• Nov 2014 - Dec 2018

IT Project Management. Management of the project team and cooperation with other organizational units PPL to the extent necessary to carry out the projects. Scheduling project tasks. Monitoring and control of project costs and schedules. Reporting on the progress of the project tasks and the significant risks and problems in the project. IT Project Management. Management of the project team and cooperation with other organizational units PPL to the extent necessary to carry out the projects. Scheduling project tasks. Monitoring and control of project costs and schedules. Reporting on the progress of the project tasks and the significant risks and problems in the project.

Consultant

• Apr 2014 - Oct 2014

Coordination of the implementation of it system (the central weighing system) for the company Budimex SA. Analysis of business requirements. Control of development work. Software configuration. Training for users. Coordination of the implementation of it system (the central weighing system) for the company Budimex SA. Analysis of business requirements. Control of development work. Software configuration. Training for users.

IT Project Manager

• May 2013 - Apr 2014

Responsibility for project managing activities (ERP, CRM, EDM) such as task scheduling, monitoring the progress of the project, risk management, ensuring communication within the team and user requirements analyses. Responsibility for project managing activities (ERP, CRM, EDM) such as task scheduling, monitoring the progress of the project, risk management, ensuring communication within the team and user requirements analyses.

Consultant

• Jul 2007 - Apr 2013

User requirements analyses and design solutions. Creating, configuration and software modifications in IBM Lotus Notes Domino (Lotus Script, Java) Technology. Implementation and integration of IBM and Macrologic solutions (CRM, Workflow). Preparation of valuations and work planning. Users training. User requirements analyses and design solutions. Creating, configuration and software modifications in IBM Lotus Notes Domino (Lotus Script, Java) Technology. Implementation and integration of IBM and Macrologic solutions (CRM, Workflow). Preparation of valuations and work planning. Users training.

CIT Consultant (Customer Interface Technology)

• Oct 2005 - Jul 2007

Providing appropriate IT solutions for customers. Solving problems with applications. Installations at clients premises. Preparing and conducting trainings for clients and TNT company employees. Website and intranet management. Preparing applications for sales department.

Sales Representative

• Jan 2005 - Oct 2005

Making telephone calls to the clients to increase sales and expand a TNT customer data base. Obtaining information regarding the market and competitors. Maintaining appropriate relationships with customers.

Customer Service Representative

• May 2003 - Jan 2005

Maintaining appropriate relationships with customers. Sale of TNT services to increase the company income, providing all necessary information to the customer: presentation of the services, documentation, packaging, insurance etc.

Operation Departmen

• Sep 2000 - May 2003

Preparing packages documentation, quantitative and qualitative control of shipments, reporting on the damages.