Experience

StrategIQ Commerce

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Account Director

  • Nov. 2021 - –Heute



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Senior Account Manager

  • Okt. 2018 - Nov. 2021

  • Apply financial expertise by analyzing and evaluating financial data, patterns, and trends to determine the financial impact of a customer decision. • Conduct competitive analysis of competitor’s offerings and strategies, and maintain awareness of competitive environment. • Manage a territory in excess of $18M, developing and implementing tailored solutions that drive customer growth.

• International Account Manager

  • Okt. 2016 - Okt. 2018

  - Provide strategic consulting in order to promote international growth. - Use knowledge of international logistics and financial trends to optimize business supply chain. - Utilize global business perspective to build key relationships and maximize growth objectives. -Implement various solutions to support customers with international freight forwarding and international small package shipping challenges.

• Account Manager

  • Dez. 2013 - Okt. 2016

  • Responsible for retention and growth of 3500 customer accounts in excess of $8M. • Conducted supply chain reviews and presented custom solutions that addressed business challenges.

• Financial Analyst

  • März 2012 - Dez. 2013

  • Responsible for monthly cost close process and variance analysis. • Coordinate onsite visits with local banks to increase direct deposit participation.• Lead auditor in internal business process review audits and physical inventory audits. • Department Sales Lead coordinator responsible for increasing participation to grow the business.• Management payroll liaison – resolve payroll inquiries and reduce overpayments.

• Revenue Recovery Supervisor

  • Aug. 2007 - März 2012

  •Analyzed data and developed reports for Management staff to assist in decision making processes. •Ensured adequate resources were allocated to handle business demand maintaining UPS's highest level of service and Brand.•Completed analysis showing benefits of increasing overtime labor raising lost revenue by 10% or 1.1 million annually. • Motivated, trained, supervised, and evaluated staff of 90 union auditors – efforts led to recovering lost revenue in excess of $11 million annually. •Conducted safety training of all employees ensuring safety measures were in place. Achieved 24 consecutive months without an OSHA recordable. •Performed audits for external customers to validate measurements and correct discrepancies in billing.•Coordinated and participated in numerous Corporate sponsored events including United Way, Park Lawn, and Junior Achievement.

• Operations Supervisor

  • Juli 2004 - Aug. 2007

  •Processed and responded to customer's needs of special product mixes ensuring service needs were met.•Main job functions included daily reporting of operational results, tracking employee performance of key business elements, and managing the day to day operations.•Established positive working relationships through close interaction with team members, client staff, and senior management.•Led team that achieved “Most Improved Work Area” in May 2006 by increasing packages per hour by 20%.•Ensured employees reached their daily production goals.•Managed all daily challenges to ensure customer products were delivered by committed service times.•Promoted from Package Handler within five months.