Experience

Genesis Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Human Resources Business Partner

  • Aug 2023 - Present

  •Implement HR strategies and initiatives aligned with the overall business strategy • Employee Relations and Engagement • Serve as an advocate and counsel to hourly and exempt associates • Drive initiatives/activities in support of site climate and culture Conduct internal investigations as needed • Ensure compliance with required regulations, policies, and laws related to Human Resources activities • Ensure the administration of audit activities for compliance within HR… Show more •Implement HR strategies and initiatives aligned with the overall business strategy • Employee Relations and Engagement • Serve as an advocate and counsel to hourly and exempt associates • Drive initiatives/activities in support of site climate and culture Conduct internal investigations as needed • Ensure compliance with required regulations, policies, and laws related to Human Resources activities • Ensure the administration of audit activities for compliance within HR policies and procedures • Train management in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment • Provide feedback and coaching to managers, actively listen and ask searching clarifying questions in regards to associates • Assist with staffing, succession planning and associate programs and processes • Understand concepts related to compensation and benefits systems, processes, and employee communications •Administration of and action planning activities related to the annual EOS process • Enter and maintain data in HRMS system • Administration of our performance management process Show less •Implement HR strategies and initiatives aligned with the overall business strategy • Employee Relations and Engagement • Serve as an advocate and counsel to hourly and exempt associates • Drive initiatives/activities in support of site climate and culture Conduct internal investigations as needed • Ensure compliance with required regulations, policies, and laws related to Human Resources activities • Ensure the administration of audit activities for compliance within HR… Show more •Implement HR strategies and initiatives aligned with the overall business strategy • Employee Relations and Engagement • Serve as an advocate and counsel to hourly and exempt associates • Drive initiatives/activities in support of site climate and culture Conduct internal investigations as needed • Ensure compliance with required regulations, policies, and laws related to Human Resources activities • Ensure the administration of audit activities for compliance within HR policies and procedures • Train management in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment • Provide feedback and coaching to managers, actively listen and ask searching clarifying questions in regards to associates • Assist with staffing, succession planning and associate programs and processes • Understand concepts related to compensation and benefits systems, processes, and employee communications •Administration of and action planning activities related to the annual EOS process • Enter and maintain data in HRMS system • Administration of our performance management process Show less



Portables - AT&T Authorized Retailer

• United States
• Wireless Services
• 1 - 100 Employee

• Human Resources Assistant

  • Aug 2022 - Aug 2023

  • Involve a wide range of support activities inside our HR department, from coordinating meetings to maintaining our employee database to posting job ads •An important part of your role will be to act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions •Ensure our HR department is organized and operates smoothly to attract, hire and retain our employees •Assist with day to day operations of the HR functions and… Show more • Involve a wide range of support activities inside our HR department, from coordinating meetings to maintaining our employee database to posting job ads •An important part of your role will be to act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions •Ensure our HR department is organized and operates smoothly to attract, hire and retain our employees •Assist with day to day operations of the HR functions and duties •Provide clerical and administrative support to Human Resources executives •Compile and update employee records (hard and soft copies) •Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc) •Coordinate HR projects (meetings, training, surveys etc) and take minutes •Deal with employee requests regarding human resources issues, rules, and regulations •Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc) •Communicate with public services when necessary •Properly handle complaints and grievance procedures •Coordinate communication with candidates and schedule interviews •Conduct initial orientation to newly hired employees •Assist our recruiters to source candidates and update our database Show less • Involve a wide range of support activities inside our HR department, from coordinating meetings to maintaining our employee database to posting job ads •An important part of your role will be to act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions •Ensure our HR department is organized and operates smoothly to attract, hire and retain our employees •Assist with day to day operations of the HR functions and… Show more • Involve a wide range of support activities inside our HR department, from coordinating meetings to maintaining our employee database to posting job ads •An important part of your role will be to act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions •Ensure our HR department is organized and operates smoothly to attract, hire and retain our employees •Assist with day to day operations of the HR functions and duties •Provide clerical and administrative support to Human Resources executives •Compile and update employee records (hard and soft copies) •Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc) •Coordinate HR projects (meetings, training, surveys etc) and take minutes •Deal with employee requests regarding human resources issues, rules, and regulations •Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc) •Communicate with public services when necessary •Properly handle complaints and grievance procedures •Coordinate communication with candidates and schedule interviews •Conduct initial orientation to newly hired employees •Assist our recruiters to source candidates and update our database Show less



Ryder System, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Recruiter

  • Jan 2022 - Aug 2022

  Position identifies, recruits, interviews and recommends candidates for entry and mid-level, high volume positions and managerial, technical, and/or professional positions Manage all rental asset processes to include Vehicle Pm and cleanliness standards Sources, screens, interviews and refers candidates to hiring manager Maintains effective working relationships with HR and business partners to ensure appropriate service levels are met Works on staffing issues of moderate scope where… Show more Position identifies, recruits, interviews and recommends candidates for entry and mid-level, high volume positions and managerial, technical, and/or professional positions Manage all rental asset processes to include Vehicle Pm and cleanliness standards Sources, screens, interviews and refers candidates to hiring manager Maintains effective working relationships with HR and business partners to ensure appropriate service levels are met Works on staffing issues of moderate scope where analysis of situations or data requires a review of a variety of factors Ensures compliance within all legal aspects of recruiting Exercises judgment within defined procedures and practices to determine appropriate actions Has internal and some external contacts Works in compliance with established procedures and/or protocols and is required to exercise some judgment Position identifies, recruits, interviews and recommends candidates for entry and mid-level, high volume positions and managerial, technical, and/or professional positions Manage all rental asset processes to include Vehicle Pm and cleanliness standards Sources, screens, interviews and refers candidates to hiring manager Maintains effective working relationships with HR and business partners to ensure appropriate service levels are met Works on staffing issues of moderate scope where analysis of situations or data requires a review of a variety of factors Ensures compliance within all legal aspects of recruiting Exercises judgment within defined procedures and practices to determine appropriate actions Has internal and some external contacts Works in compliance with established procedures and/or protocols and is required to exercise some judgment

• Rental Sales Manager Trainee

  • Nov 2020 - Aug 2022

  • Handle the sales and process for inbound calls, as well as outbound solicitation • Maintain current and accurate data within the company's marketing database • Generate rental, lease and used vehicle sales leads • Manage all rental asset processes to include Vehicle Pm and cleanliness standards • Meet overall Ryder market share by successfully executing the sales and marketing initiatives • Maintain compliance with company, local, state, federal and other regulatory… Show more • Handle the sales and process for inbound calls, as well as outbound solicitation • Maintain current and accurate data within the company's marketing database • Generate rental, lease and used vehicle sales leads • Manage all rental asset processes to include Vehicle Pm and cleanliness standards • Meet overall Ryder market share by successfully executing the sales and marketing initiatives • Maintain compliance with company, local, state, federal and other regulatory agencies • Reconcile all customer concerns, issues and disputes in order to maintain the ongoing relationships and grow the current customer base • On a voluntary basis, as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor. • Performs other duties as assigned



GEICO

• United States
• Insurance
• 700 & Above Employee

• Underwriter Technican II

  • Feb 2020 - Oct 2020

  • Review insurance applications for compliance and adherence •Assess clients’ background information and financial status •Liaise with specialists to gather information and opinions •Weight loss exposures and determine underwriting alternatives •Draw up a quotes for competitive insurance premiums •Negotiate and define the specific terms of insurance policies with brokers or policyholders •Keep detailed records of policies underwritten and decisions made •Balance between… Show more • Review insurance applications for compliance and adherence •Assess clients’ background information and financial status •Liaise with specialists to gather information and opinions •Weight loss exposures and determine underwriting alternatives •Draw up a quotes for competitive insurance premiums •Negotiate and define the specific terms of insurance policies with brokers or policyholders •Keep detailed records of policies underwritten and decisions made •Balance between mass and homogeneity of risks to achieve predictability of future results •Develop and maintain a profitable book of business for the insurer Follow applicable insurance laws

• Customer Service Representative

  • Jul 2019 - Mar 2020

  o Assisted policyholders in maintenance and service of their policy o Acted as front line customer service representative to participants o Provided advice and processed policy changes o Maintained regular consistent and professional attendance, and personal appearance o Utilized knowledge of products to assist new and existing customers with product acquisition o Coordinated with other departments to assist,clarify and distribute reports



Old Dominion University

• Higher Education
• 700 & Above Employee

• Facility Manager

  • Apr 2018 - May 2019

  o Recruited, interviewed, hired, and student employees o Managed all informal recreation areas (weight room, cardio floor, sports area, climbing wall, and natatorium) o Coordinated all student staff during emergency situations o Trained staff in emergency response protocol o Aided in the set-up and tear down for all special events and reservations o Monitored risk management issues throughout the entire building o Coordinated special reservations for… Show more o Recruited, interviewed, hired, and student employees o Managed all informal recreation areas (weight room, cardio floor, sports area, climbing wall, and natatorium) o Coordinated all student staff during emergency situations o Trained staff in emergency response protocol o Aided in the set-up and tear down for all special events and reservations o Monitored risk management issues throughout the entire building o Coordinated special reservations for outside groups o First responder to all medical emergencies o Documented and reported facility maintenance and discipline issues o Participated in the adaptation of department safety protocol o Managed a staff of 11-15 student employees on a daily basis o Handled customer complaints and issues o Evaluated student employee performance o Dealt with local and university law enforcement and medical professionals during emergencies and incidents o Enforced facility policies in all areas o Planned and participated in mock emergency situations o Monitored facility equipment inventory o Assisted staff in annual facility shutdown activities

• Referee

  • Aug 2017 - May 2019

  oMarketed intramural programs to students on campus o Oversaw Community League activities o Officiated all intramural sports including, flag football, indoor soccer, basketball, volleyball, kickball and softball

• Intramurals Manager

  • Aug 2017 - May 2019

  o Managed intramural official staff o Acted as front line customer service representative to participants o Handled emergency response for ODU Intramural o Conducted job interviews for intramural staff o Assisted employee training sessions o Assisted in rule changes and adaptations o First responder to medical emergencies



Food Lion

• United States
• Retail
• 700 & Above Employee

• Cashier

  • Jun 2015 - Oct 2018

  o Handle cash, credit or check transactions with customers o Scan goods and collect payments o Ensure pricing is correct o Issue change, receipts, refunds, or tickets o Redeem stamps and coupons o Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change oMake sales referrals, cross-sell products and introduce new ones o Resolve customer complaints, guide them and provide relevant information o Bag… Show more o Handle cash, credit or check transactions with customers o Scan goods and collect payments o Ensure pricing is correct o Issue change, receipts, refunds, or tickets o Redeem stamps and coupons o Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change oMake sales referrals, cross-sell products and introduce new ones o Resolve customer complaints, guide them and provide relevant information o Bag items carefully o Greet customers when entering or leaving the establishment o Maintain clean and tidy checkout areas o Keep reports of transactions o Process returns and checks to see if items are damaged o Answer customers' questions and get a manager if an answer doesn't solve the issue o Bag, box or wrap packages o Pleasantly deal with customers to ensure satisfaction Show less o Handle cash, credit or check transactions with customers o Scan goods and collect payments o Ensure pricing is correct o Issue change, receipts, refunds, or tickets o Redeem stamps and coupons o Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change oMake sales referrals, cross-sell products and introduce new ones o Resolve customer complaints, guide them and provide relevant information o Bag… Show more o Handle cash, credit or check transactions with customers o Scan goods and collect payments o Ensure pricing is correct o Issue change, receipts, refunds, or tickets o Redeem stamps and coupons o Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change oMake sales referrals, cross-sell products and introduce new ones o Resolve customer complaints, guide them and provide relevant information o Bag items carefully o Greet customers when entering or leaving the establishment o Maintain clean and tidy checkout areas o Keep reports of transactions o Process returns and checks to see if items are damaged o Answer customers' questions and get a manager if an answer doesn't solve the issue o Bag, box or wrap packages o Pleasantly deal with customers to ensure satisfaction Show less