Alliance Manger

• May 2023 - Present

Associate Founder

• Nov 2016 - Present

Turnkey Integrated Solutions LLC (TKiS) mission is to be the leading customer service call center and consulting firm helping small-to-large size companies to enhance customer service, operate efficiently and effectively, meet customer needs, provide budget and financial analysis, improve business continuity, processes and workflow, generate data reporting, implement and integrate technology that would help sustain their business while increasing their bottom-line by trimming operational costs, offering high quality – best in class call center outsourcing solution, providing business consulting, and training and development services. Our objective is to eliminate our clients’ headaches so they can rest at night. We counsel our clients on their key strategic issues, leveraging our deep industry expertise and using analytical rigor to help them make informed decisions more quickly and solve their toughest and most critical business problems. Our services spectrum covers the following primary areas: Business process analysis, financial analysis, project and program management, business continuity, outsourcing and staffing support, training and development. Our top executive team has over 20 years of combined experience in the industry. Show less

Business System Support Specialist

• Jul 2014 - Nov 2016

Reports to the Assistant Director of Auxiliary Services and Director of Parking and Transportation, Office of Risk Management and Fleet Management, providing day-to-day data analysis, reporting, and performance monitoring of the business systems involving Parking and Transportation, Office of Risk Management, and Fleet Management. Provides feedback and collaborates with stakeholders such as Information Technology Services, Bursar’s Office, and Accounting; and is responsible for scoping, design, and data coordination of various simultaneous business systems and project initiatives, as well as reporting, analyzing, and recommending actions relating to areas of responsibility. Business Systems that I support include but not limited to: SCT Banner, T2 Systems, Flexport, ARI Insights, WEXOnline, Qualtrics, T2 Administrative Console, Oracle/SQL. I'm familiar with all these systems and manage them on a daily basis. There is no such thing as a problem that can't be solved. My professional objective is to provide solutions! Providing global solutions and consulting services. Show less

Sales Representative

• Feb 2012 - Jul 2012

File paperwork Set up appointments Customer relations and service Installation of hardware Annual Budgeting with customers Working with fiber optic systems File paperwork Set up appointments Customer relations and service Installation of hardware Annual Budgeting with customers Working with fiber optic systems