Experience

MCNEIL, TROPP & BRAUN LLP

• United States
• Legal Services
• 1 - 100 Employee

• Law Clerk

  • Dec 2022 - Present



Valiant Law

• United States
• Law Practice
• 1 - 100 Employee

• Law Clerk

  • Jun 2021 - Dec 2022



First American

• United States
• Financial Services
• 700 & Above Employee

• Insurance service representative

  • Aug 2018 - Aug 2020



State Farm

• United States
• Insurance
• 700 & Above Employee

• Account Representative

  • Jun 2017 - Jul 2018

  My primary role in this position was that of both sales and service in both insurance and banking products/services. Whilst bringing new clients into our agency, I provided excellent customer service for our existing clients. I managed and regulated confidential/sensitive information with accordance to the law. I am also tasked with organizing large multitudes of client documents in a detail-oriented manner. I consistently met deadlines/sales goals ($15,000/month) with efficiency through time management and hard work ethic.



CSUF Legal Clinic

• Fullerton, California

• Intern

  • Mar 2017 - Jun 2017

  Through our immense attorney database, I connected potential clients with legal aid offered by the clinic.Meeting with attorneys and potential clients of the clinic and attorney allowed for total customer service to be provided, as well as legal knowledge. Additionally, I organized consultations between said prospective clients and attorneys offering assistance Through our immense attorney database, I connected potential clients with legal aid offered by the clinic.Meeting with attorneys and potential clients of the clinic and attorney allowed for total customer service to be provided, as well as legal knowledge. Additionally, I organized consultations between said prospective clients and attorneys offering assistance



International Cruise & Excursions, Inc. (Now arrivia)

• United States
• Travel Arrangements
• 300 - 400 Employee

• Consumer Marketing Specialist

  • Feb 2017 - May 2017

  My main duty as a CMS for ICE is to spread knowledge and market the company's dealings to potential customers. From informing customers about potential free vacations to dispersing information on the Direct Access program, this job requires intense customer service and sociability skills. My main duty as a CMS for ICE is to spread knowledge and market the company's dealings to potential customers. From informing customers about potential free vacations to dispersing information on the Direct Access program, this job requires intense customer service and sociability skills.



BJ's Restaurants, Inc.

• United States
• Restaurants
• 700 & Above Employee

• Team Member

  • Apr 2016 - Feb 2017

  Starting out as in the take-out department, honed my customer service abilities. Working with customers who placed takeout orders as well as delivery to ensure their orders were filled efficiently and promptly. As a Food Runner, I assisted the Servers in delivering food to tables as my primary duty. However, I also checked on tables and ensured a great dining experience for our guests. I believe in going above and beyond for your customers. Starting out as in the take-out department, honed my customer service abilities. Working with customers who placed takeout orders as well as delivery to ensure their orders were filled efficiently and promptly. As a Food Runner, I assisted the Servers in delivering food to tables as my primary duty. However, I also checked on tables and ensured a great dining experience for our guests. I believe in going above and beyond for your customers.



Rubio Real Estate

• United States
• Real Estate
• 1 - 100 Employee

• Intern

  • May 2016 - Sep 2016

  As an intern in this company, I accompanied Mr. Rubio in his house calls and when finding new properties. I have assisted him in collaborating with other real estate agents, lawyers, and contractors. I helped Mr. Rubio in dealing with clientele, doing house calls and providing information on various occasions. Also, I provided research on locations that were soon to be on the market, new property listings, and potential cold calls. As an intern in this company, I accompanied Mr. Rubio in his house calls and when finding new properties. I have assisted him in collaborating with other real estate agents, lawyers, and contractors. I helped Mr. Rubio in dealing with clientele, doing house calls and providing information on various occasions. Also, I provided research on locations that were soon to be on the market, new property listings, and potential cold calls.



Lean QA Consulting & Training

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Intern

  • Apr 2016 - Aug 2016

  As an intern, I had assisted in creating presentations to clientele. These presentations consisted of presenting new sales techniques and ways to improve customer and employee morale. I dealt with our clients through helping them with their work and by assisting them in learning the new methods available for making sales. As an intern, I had assisted in creating presentations to clientele. These presentations consisted of presenting new sales techniques and ways to improve customer and employee morale. I dealt with our clients through helping them with their work and by assisting them in learning the new methods available for making sales.



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • May 2015 - Jan 2016

  I held positions of Grill, Line, and Cash. Being trained on the grill first teaches you straight away how to plan and organize your responsibilities and how to deal with high amounts of pressure. The Chipotle I was employed at was one of the busiest, being next to two colleges and two high schools. Being on the Line and on Cash taught me how to deal with customers and gain great customer service skills. I held positions of Grill, Line, and Cash. Being trained on the grill first teaches you straight away how to plan and organize your responsibilities and how to deal with high amounts of pressure. The Chipotle I was employed at was one of the busiest, being next to two colleges and two high schools. Being on the Line and on Cash taught me how to deal with customers and gain great customer service skills.