Dario Sudano

Customer Care Operator at Transfeero
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Contact Information
us****@****om
(386) 825-5501
Location
Catania, Sicily, Italy, IT
Languages
  • Italian Native or bilingual proficiency
  • English Full professional proficiency
  • French Elementary proficiency
Skills

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Credentials

  • Social Media Power
    Ninja Academy
    Mar, 2022
    - Sep, 2024
  • International Seminar in 'Communication Science'- Università di Catania
    Mississippi State University (MS) , Memphis University (TN), Auburn University (AL), Brooklyn College (NYC) and Columbia University (NYC) - Journalism department
    Oct, 2012
    - Sep, 2024
  • Stage Universitario: “Marketing research” presso “Keix Co.”, Catania - Italia
    -
    Apr, 2012
    - Sep, 2024
  • ECDL
    Universita' Di Catania
  • ESOL
    CAMBRIDGE CERTIFICATION

Experience

  • Transfeero
    • Italy
    • Ground Passenger Transportation
    • 1 - 100 Employee
    • Customer Care Operator
      • Jun 2022 - Present
  • New Tracks Booking
    • Booking Agent/Social Media Manager/Event planner/
      • Jan 2009 - Present

      Booking Agency Events organization Social media artists management Radio Distribution Booking Agency Events organization Social media artists management Radio Distribution

  • Self-Employed
    • Real Estate
    • 1 - 100 Employee
    • Booking Agent
      • Jan 2006 - Present
  • Appear Group
    • Italy
    • Advertising Services
    • 1 - 100 Employee
    • Copywriter
      • Oct 2021 - Dec 2021

      Writing content for social media platform (Facebook, Instagram) for clients. Writing content for social media platform (Facebook, Instagram) for clients.

  • Centro Italiano Finanziario
    • Call Center Operator
      • Sep 2020 - Nov 2020
  • Roundhouse Trust
    • United Kingdom
    • Performing Arts
    • 100 - 200 Employee
    • Visitor Services Assistant - Front of house
      • Dec 2017 - Jul 2019

      Front of house Cloakroom Front of house Cloakroom

  • Southbank Centre
    • United Kingdom
    • Performing Arts
    • 200 - 300 Employee
    • Visitor Services Assistant - Front of house
      • Dec 2017 - Jul 2019
  • W Communications
    • United Kingdom
    • Public Relations and Communications Services
    • 100 - 200 Employee
    • PR Assistant
      • Mar 2019 - Apr 2019

       Participating in brainstorming and planning sessions  Keeping calendars (editorial, press conferences, events etc.) and media lists  Assisting in organizing and execution of PR events, campaigns  Examine and document media coverage  Participating in brainstorming and planning sessions  Keeping calendars (editorial, press conferences, events etc.) and media lists  Assisting in organizing and execution of PR events, campaigns  Examine and document media coverage

  • The British Museum
    • United Kingdom
    • Museums, Historical Sites, and Zoos
    • 700 & Above Employee
    • Fundraising Assistant
      • Sep 2018 - Nov 2018
  • Absent Kelly
    • United Kingdom
    • Box Office Assistant
      • Sep 2017 - Sep 2018

      Tickets sails and box office Tickets sails and box office

  • Auracle Sound Ltd.
    • United Kingdom
    • Musicians
    • Communication and Digital Marketing Assistant
      • Apr 2018 - Jul 2018

      Musical selection Researching distribution Working on Google Adwords Musical selection Researching distribution Working on Google Adwords

  • Barbican Centre
    • United Kingdom
    • Performing Arts
    • 300 - 400 Employee
    • Visitor Services Assistant
      • Dec 2017 - Feb 2018
  • Global Sound Group LTD
    • United Kingdom
    • Musicians
    • 1 - 100 Employee
    • Social Media Assistant
      • Jun 2017 - Dec 2017

      Promotion and social media development Planning and execution of Marketing, Social media and promotional strategies to increase the awareness of Global Sound group in the market, improving YouTube channel Use of web analytics tools such as Google Analytics, Google AdWords Promotion and social media development Planning and execution of Marketing, Social media and promotional strategies to increase the awareness of Global Sound group in the market, improving YouTube channel Use of web analytics tools such as Google Analytics, Google AdWords

  • Believe Digital
    • Côte d'Ivoire
    • Advertising Services
    • 1 - 100 Employee
    • Video Account Manager Assistant
      • Mar 2016 - Sep 2016

      Analysis, recognition, and resolution of technical issues related to monetization of videos on Youtube. Promoting video and channel content. CMS – Content Manager System Audience Development YT channel (labels ITALY). Development strategies to maximize views and revenue channels (CID strategy, match policy monetize or block and other) Problem solving related to the releases of YouTube labels channels, artists YT channel optimization Release of videos from independent labels via the YouTube channel and managed SEO Show less

  • Agathae Hotel -
    • Brazil
    • Hospitality
    • Front Office Receptionist
      • Jul 2014 - Oct 2014

      Check in-out guests - Booking Check in-out guests - Booking

  • Diatribe records
    • Communication Assistant - Events Organization
      • Aug 2013 - Oct 2013

      • Assisting the team in generating new performance agreements for the contracted bands • Responsible for distribution of press releases • Responsible for the promotion and marketing of events and / or artists • Assisting the team in generating new performance agreements for the contracted bands • Responsible for distribution of press releases • Responsible for the promotion and marketing of events and / or artists

    • Booking Agent
      • Aug 2008 - Aug 2012

      Events organitazion Artists promotion with Social media platforms Booking bands (rock, pop, jazz, songwriters) Events organitazion Artists promotion with Social media platforms Booking bands (rock, pop, jazz, songwriters)

  • Keix - Data for Knowledge
    • Marketing Account Manager
      • May 2011 - Jul 2011

      Marketing research Marketing research

  • Italian air Force
    • Italy
    • Museums, Historical Sites, and Zoos
    • Officer
      • Jun 2002 - Jun 2003

      Office management, Personnel Management, Logistic. Office management, Personnel Management, Logistic.

Education

  • Ninja Academy
    Social Media Power Course, Social Media Marketing
    2022 - 2022
  • European School of Economics
    Short Master, Marketing
    2018 - 2018
  • Università di Catania
    Bachelor's degree, Communication and Media Studies
    2006 - 2015
  • Auburn University
    Internationa Seminar Series in Communication, Communication and Media Studies
    2012 - 2012
  • Brooklyn College
    International Seminar Series in Communication, Communication and Media Studies
    2012 - 2012
  • Mississippi State University
    International seminar series in Communication, Communication and Media Studies
    2012 - 2012
  • The University of Memphis
    International Seminar Series in Communication, Communication and Media Studies
    2012 - 2012
  • Scuola di Guerra Aerea - Firenze
    Officer, Officer course
    2002 - 2002
  • Liceo Scientifico e Linguistico Statale "Principe Umberto di Savoia"​
    Science, High School Diploma
    1994 - 2000

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