Experience

Capomondo SA

• Project Manager

  • Dec 2019 - Present



Sushi Shop

• Restaurant Manager

  • Sep 2018 - Oct 2019



Various

• Hospitality Event Specialist

  • Aug 2017 - Aug 2018

  - Preparation, control and managing of private and public events- In charge of welcoming and caring for VIPs in particular events- Training and leading of operational teams



Mandarin Oriental Hotel Group

• Restaurant Manager

  • Oct 2016 - Jul 2017

  - Managed a department with a team of 17 people and a financial objective of 3,8 millions USD- In charge of operations, administration, human resources and reaching of financial targets- Led several projects involving multiple departments and/or companies- Responsible for customer satisfaction and for delivering and experience creating loyalty- Design and implementation of promotions and events to increase visibility and attract new markets- Led the opening of two temporary… - Managed a department with a team of 17 people and a financial objective of 3,8 millions USD- In charge of operations, administration, human resources and reaching of financial targets- Led several projects involving multiple departments and/or companies- Responsible for customer satisfaction and for delivering and experience creating loyalty- Design and implementation of promotions and events to increase visibility and attract new markets- Led the opening of two temporary restaurants, from construction to operations Show more Show less



Various

• Personal Projects

  • Mar 2015 - Jun 2016

  - Hospitality advisory projects + Investment study for investors + Menu engineering and Operation flow design + Project design and implementation- Professional and personal development + Coaching and network development



Pullman Bali Legian Nirwana

• F&B Manager

  • May 2014 - Feb 2015

  - Managed daily 7 outlets and 72 staff members- Responsible for all operations, promotions and administration in F&B, as well as meetings and events- Designed and led project for the creation of a new bar- Led the department to achieve Trip Advisor Certificate of Excellence- Achieved yearly revenue 15% above target- Led the F&B team to reach highest scores yet in Pullman Brand Audit



The Sukosol, Bangkok

• Assistant F&B Manager

  • Feb 2013 - Feb 2014

  - Supervised day-to-day operations for all 7 outlets and close to 100 staff members- Created and applied new Standards of Service for the restaurants and bars- Designed and implemented the concept for a new Coffee Shop outlet, from floor planning to menu engineering- Revised restaurants and bars menus for new design and content- Worked closely with Sales team to improve banquets & events offers as well as optimize revenue



Sofitel Bangkok Sukhumvit

• F&B Coordinator

  • Apr 2012 - Nov 2012

  - Coordinated the efforts of the F&B department during the opening of the hotel- Ensured proper implementation of Standards in all outlets and development of all 70 staff members- Oversaw all operations and events, including weddings for up to 800 people- Coordinated the Grand Opening event of L’Appart, award-winning restaurant



Ecole Polytechnique Fédérale de lausanne (EPFL)

• Hospitality Consulting

  • Mar 2011 - May 2011

  - Creation of a catering policy for a campus including more than 15,000 stakeholders and 22 outlets- Operate with a high level of autonomy- Conduct market and satisfaction studies, as well as focus groups among all stakeholders- Creation of a business and implementation plan



InterContinental Geneva

• Sales & Banquets Event Coordinator

  • Apr 2010 - Sep 2010

  - Selling and planning of banquets and conferences for private, corporate and diplomatic customers- Event supervision- Customer Relationship



Hotel President Wilson

• Food and Beverage Operations

  • Jun 2007 - Dec 2007

  - Headwaiter at the rooftop restaurant-lounge Pool Garden- Headwaiter for the Banqueting and outside events team + Training of new recruits and casuals + Taking care of stocks and equipment + Ambassador for non-French speaking customers



Plaza Athenee Bangkok, A Royal Meridien Hotel

• Food and Beverage Intern

  • Oct 2006 - Dec 2006

  - F&B training at the Rain Tree restaurant- Part of the team of the award-winning Reflexions gastronomic restaurant