Experience

AdHand

• Marketing Services
• 1 - 100 Employee

• Customer Development Specialist

  • Aug 2023 - Present



Evido Armenia

• Marketing Services
• 1 - 100 Employee

• Senior Customer Support Specialist

  • Jun 2022 - Aug 2023

  Key Responsibilities • Maintaining consistent and efficient communication with clients while managing and resolving any potential conflicts that may arise. • Collaborating with the sales team and product development departments to enhance overall customer experience. • Conducting presentations of the product for prospective clients (English/Russian languages) • Facilitating the onboarding process for new team members, as well as conducting presentations and trainings. • Negotiating and finalizing contracts with clients to establish mutually agreed-upon terms. Collaborating with the finance department. Key Achievements • Conducted customer development sessions, which helped to improve the KPI. • Within a month's time, accomplished more than 10 deals with a combined worth of $30,000. Show less



Aitarget Tech

• United States
• Advertising Services
• 1 - 100 Employee

• Administrative Office Specialist

  • Apr 2021 - Jun 2022

  Key Responsibilities • Planning and coordinating company corporate events (including travel arrangements for employees such as booking tickets and hotels, as well as communicating with contractors). • Maintaining a positive, safe workplace culture, as well as developing and implementing effective office policies to enhance performance. • Managing the archiving functions for the office, receiving, sorting and arranging collections, and coordinating the delivery of post and courier service items. Key Achievements • Together with the designers, successfully crafted a merchandise line for the company consisting of over 200 pieces • Simplified the documentation registration process by optimizing the accounting and storage of incoming and outgoing correspondence • Designed and implemented a spacious and cozy work environment that accommodates a team of 30 people, spanning over 100 square meters Show less