Experience

Lakes Region EMS

• 1 - 100 Employee

• Director Of Clinical Services

  • Jun 2021 - Present



Gundersen Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Manager Patient Coordination Hub

  • Jan 2020 - May 2021

  Tasked with the oversight and development of a new department to streamline patient flow. This department was a combination of Medical Communications, Admission Referral, and Referral Operators. All departments were moved to one location; Managed the move, construction, schedule changes, all logistics related to the creation of a new service line. Created a true “one call” center for Gundersen Health.

• Medical Communications Manager

  • Feb 2017 - Jan 2020

  Manager for a large hospital based EMD communications center responsible for over 20,000 requests for service and 150,000 phones calls per year. This includes all communications for three 911 ALS ambulance services, two rotor wing ambulances companies with a total of 5 aircraft, and all in house hospital emergency communication. Responsible for all leadership aspects of the center, this includes creation and maintenance of the employee schedule, hiring, and oversight of the training and onboarding process. Show less



Houston Fire Department

• Houston, Minnesota, United States

• Volunteer Firefighter

  • Mar 2001 - Mar 2021

  Volunteer firefighter for my small community. Firefighter I and Firefighter II certifications. Also involved in EMS training of other firefighters. Volunteer firefighter for my small community. Firefighter I and Firefighter II certifications. Also involved in EMS training of other firefighters.



Tri State Ambulance Inc

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Clincal Operations Manager

  • Feb 2014 - Feb 2017

  Clinical Manager for a large innovative Ambulance service with over 17000 requests for service a year. Leader for all clinical aspects of the organization, developed protocols, benchmarks, clinical grading of employees, and employee coaching and discipline. Proven history of successful regional hospital relationship building, this had a direct impact on call volume. My duties in this position also included the interviewing, hiring, and overseeing onboarding and field training of new employees Performing Operation Managers roles during the absence of this position. These roles include scheduling, supervision of fleet management, new ambulance acquisition, data collection through fleet tracking software, and radio programming and install. Show less



TRI-STATE AMBULANCE, INC.

• United States
• Public Safety

• Critical Care Paramedic

  • Apr 2000 - Feb 2017

  Critical Care Paramedic working for an amazing company with a very advanced set of protocols. Critical Care Paramedic working for an amazing company with a very advanced set of protocols.



Gundersen Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Cardiovascular Technician

  • Apr 2007 - Jun 2013

  Cardiovascular Tech/Paramedic in a Top 100 heart hospital Cath Lab. Roles include Scrub, X-Ray, and Monitor. A core member of the Electrophysiology team, also a core member of femoral artery closer team. Includes deployment of Star Close and Angio Seal. Was appointed lead IVUS tech in charge of IVUS training. Also, the assistant Coordinator for the Gundersen Health System STEMI (P1) program. I helped the program make positive changes with my pre-hospital experience. This included a review of transport times and making recommendations for the most appropriate transport (ground vs Air). Implemented including prehospital personnel in the post STEMI timeline and patient outcome report. This was received very well. Show less

• Flight Paramedic

  • Nov 2011 - Feb 2013

  Flight Paramedic for a hospital based flight program. Nurse, Paramedic team.